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Best Western Naperville Inn

486 reviews
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Traveller (36)
Room & Suite (76)
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Overview
  • Excellent50%
  • Very good30%
  • Average12%
  • Poor5%
  • Terrible3%
Travellers talk about
“donuts”(16 reviews)
“room was clean”(27 reviews)
“stay there again”(19 reviews)
Free Wifi
Free Parking
Breakfast included
Hot Tub
Non-Smoking Hotel
Family Rooms
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Best Western Naperville Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (486)Write a Review
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Traveller rating
225
143
60
28
15
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225
143
60
28
15
Show reviews that mention
All reviewsdonutsroom was cleanstay there againthe breakfast areayogurtplace to sleeplocation is greatchicago areafree breakfastgreat stayfridge and microwavefront desk staffking roomvery nice hotelbusiness tripstaff was friendlybw
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11 - 15 of 471 reviews
Reviewed 12 November 2017

This was a wonderful location to stay. Shopping of all kinds is within a 20 minute drive as are many excellent restaurants. The staff was outstanding.. Very friendly, curteous and helpful especially since we have not stayed in Naperville before. We went to relax, shop...More

Review collected in partnership with Best Western
Thank susansN9840IK
Response from Maripat01, Director of Sales at Best Western Naperville InnResponded 14 November 2017

We are so happy that you were so pleased with your stay! We are very close to the Outlet Mall and many people are happy to stay here and make the short drive over to shop. Especially now as we head into the holiday season....More

Reviewed 11 November 2017

Clean room, hard mattress, old straight shower bar for the tub (I prefer the newer bowed bar so the shower curtain doesn't stick to me), helpful staff when I requested information, Wi-Fi kicks on and off but it was usable.More

Review collected in partnership with Best Western
Thank 115vickeyb
Response from Ali T, Guest Relations Manager at Best Western Naperville InnResponded 13 November 2017

115vickeyb, Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. Thank you for taking the time to share this five star experience with our management, staff, and future guests....More

Reviewed 8 November 2017

This hotel was just recently remodeled. It is beautiful! We love the new rooms and the nice lobby. Free papers and a great breakfast add to the amenities. The staff is very accommodating. With a location really close to the highway, this hotel is a...More

Thank compgal
Response from Ali T, Guest Relations Manager at Best Western Naperville InnResponded 13 November 2017

compgal, Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient at a reasonable cost. We hope you were able to explore the area! We can't begin to tell you...More

Reviewed 6 November 2017

Location is great, price is great and recent remodel has really make this hard to beat in this area. A number of good restaurants close by as well as needed shopping facilities.Staff very helpful and room décor is fine a-s is the cleanliness. Breakfast is...More

Review collected in partnership with Best Western
Thank Richard F
Response from Ali T, Guest Relations Manager at Best Western Naperville InnResponded 8 November 2017

Richard F, It is Wonderful to hear from you and learn you enjoyed your stay and found our location to be convenient for your needs being within walking distance to dining and other activities. Thank you for your kind comments regarding the staffs accommodating services....More

Reviewed 6 November 2017

We wanted to spend a few extra days in the Chicago area prior to a meeting with out the expense of more days in a downtown hotel. On the advice of a friend we chose the Best Western Naperville Inn. It was a good choice....More

Review collected in partnership with Best Western
Thank P4031DQjamesh
Response from Ali T, Guest Relations Manager at Best Western Naperville InnResponded 8 November 2017

P4031DQjamesh, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Meeting Rooms
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Hot Tub
Details
Price range
US$73 - US$96 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Naperville
#2 Romantic Hotel in Naperville
#3 Business Hotel in Naperville
#6 Family Hotel in Naperville
Room types
Non-Smoking Rooms, Smoking rooms available, Family Rooms
Details
Price range
US$73 - US$96 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Naperville
#2 Romantic Hotel in Naperville
#3 Business Hotel in Naperville
#6 Family Hotel in Naperville
Room types
Non-Smoking Rooms, Smoking rooms available, Family Rooms
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Traveller (36)
Room & Suite (76)
Dining (23)
Hotel & Grounds (54)
Bathroom (6)
Questions & Answers
Ask a question
Katie P
10 January 2018|
AnswerShow all 3 answers
Response from Joy P | Property representative |
Thank you for your question. We do have limited rollaway beds, and can be requested based on availability.
0
Votes
Fajir A
30 May 2016|
AnswerShow all 7 answers
Response from Joy P | Property representative |
Our minimum age for check in is 21 years old. Thank You for asking.
0
Votes
Pam D
10 November 2015|
AnswerShow all 6 answers
Response from Joy P | Property representative |
Thank You ver much for consideration but , Sorry We Do not have Shuttle. Thanks Syed
0
Votes
Room Tips
"Unless the issues have been addressed, do not stay in Room 202. Rooms in the back of the hotel are quieter."
Read review
"At the risk of sounding petty, my advice in choosing a good room is to go to another hotel in the area."
Read review
"Ask for a renovated non-smoking room."
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"Satisfied and will recomend anyone planning trip to this city"
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