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TownePlace Suites Chicago Naperville

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TownePlace Suites Chicago Naperville
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52 Reviews from our TripAdvisor Community

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Showing 51: English reviews
Level Contributor
104 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 9 October 2016

The rooms are clean and updated. Love the kitchen in the room. The cleaning staff and most of the desk staff are fantastic. The breakfast is good. My only complaint is that even with upgraded internet, it was hitchy and there wasn't tech support. Very comfortable place to stay, though, and located well.

1 Thank KB C
Milan, Italy
Level Contributor
62 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 9 October 2016

I stayed here for two months while working at Fermilab (which is only 10 minutes away by car) and had a great experience. In Naperville, like in most places in America, you will need a car to do everything - from going to work to shopping for groceries. I shared a 2 king and 1 sofa-bed suite with two roommates... More 

1 Thank JasFu
Taichung, Taiwan
Level Contributor
165 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 October 2016 via mobile

The staff is very friendly, the rooms can comfortably fit a family of four, and the stay was wonderful. Breakfast is served every day from 6-10 (11 on Sunday), there is a little pool and hot tub, there is a laundry room, and I had no issues with parking. Laundry costs $1 for the washer, $1 for the dryer, and... More 

2 Thank ExpattyCake
Middlebury, Indiana
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 August 2016

This place is perfect, a true gem, and should not be overlooked! Unlike many "extended stay" or "apartment style" hotels, this place was clean and friendly. When we checked in, the staff was friendly and polite. About 10 minutes into our room, we received a call in the room making sure everything looked ok and was satisfactory. This is unique... More 

1 Thank Keaton M
Broadview Heights, Ohio
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 July 2016 via mobile

Spent 5 nights in a 2 bedroom suite. It was very comfortable for 5 of us. Loved that each bedroom had its own bathroom! Kitchen was small and the highway traffic was a bit noisy at times. Staff was wonderful and friendly!

Thank sminky
1 review
Reviewed 20 July 2016 via mobile

Marriott has great quality hotels. It would be perfect package if the managers are polite and courteous. There were multi instances when I was disappointed in my stay at Naperville hotel. One instance we heard some noise outside our room and when we tried to see from the glass door hole we saw the manager having his ears on the... More 

Thank Buddy P
TMIHospitality1, Manager at TownePlace Suites Chicago Naperville, responded to this review

Dear Buddy P, Thank you for reviewing the TownePlace Suites Chicago Naperville. I apologize that your interaction with hotel management was less than satisfactory and for that I apologize. It is never our intent to come across as rude or not appreciative of your business. It is our goal to provide exceptional service to our guests, so all feedback is... More 

Bonita Springs, Florida
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 14 July 2016

Let me start off by saying this is the cleanest hotel I've ever stayed at...Period! The room i had was upgraded to a 2 bedroom suite which turned out to be perfect due to the fact there was 2 adults and 1 child. The room was so nice and clean and modern to boot. Somewhat close to the highway like... More 

1 Thank Caylagoon
Level Contributor
160 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 7 July 2016 via mobile

We stayed at the TownPlace on our way to Wisconsin. The property was s little confusing to get to at first. The place was clean and inviting. Ahmed was great and informative when we arrived. The room (two bedroom suite) was spacious and clean. The hotel is very family friendly. The pool looked nice (indoor), but we didn't get a... More 

Thank joseph W
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 July 2016

We stayed here for 5 days, primarily to attend a family wedding. The hotel was very clean and had good house keeping. I specifically liked the staff at the front desk. Good breakfast and ample parking too!

1 Thank chandra75
New York City, New York
Level Contributor
3,945 reviews
370 hotel reviews
common_n_hotel_reviews_1bd8 531 helpful votes
Reviewed 22 June 2016 via mobile

The property is well kept, clean and looks great. The room was standard Towneplace and the service, especially Ahmed, was friendly and efficient. Close to all the stores and restaurants on 59. It's right off 88, so you can hear road noise because the windows aren't the best. Ask for a room in the higher numbers on the floor to... More 

1 Thank Bernardo F
TMIHospitality1, Manager at TownePlace Suites Chicago Naperville, responded to this review

Dear Bernardo F, Thank you for reviewing the TownePlace Suites Chicago Naperville. Our staff works very hard to maintain our property and it's reviews like yours that let us know we are doing our job. Ahmed is a very valuable member of our team and I am also delighted to hear that he showed you the warm hospitality that we... More 

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Room/Suite (14)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our renovated Marriott hotel is conveniently located 1/2 mile from I-88 in Naperville, IL, just 30 miles from Chicago airports and minutes from downtown Naperville, Riverwalk, Naper Settlement, Chicago Premium Outlets and various dining. All of the suites are 50% larger than a standard hotel room and include fully-equipped kitchens, free wireless Internet and breakfast daily. The TownePlace Suites is perfect for extended stays on vacation or business. ... more   less 

Additional Information about TownePlace Suites Chicago Naperville

Address: 1843 W. Diehl Rd., Naperville, IL 60563
Region: United States > Illinois > Naperville
Price Range: $154 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Chicago Naperville 2.5*
Number of rooms: 63
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Also Known As:
Towneplace Suites Naperville Hotel Naperville
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Chicago Naperville staff and other travellers.
2 questions
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Questions? Get answers from TownePlace Suites Chicago Naperville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor was quiet and had a nice view.”
  • Room 308
  • Livingroom
  • Kitchen
  • 2 Queen Beds
 of 5 bubbles kea2nm, 22 Aug 2016 | Read review
“I myself like the top floor”
  • Sunrise View from Room
 of 5 bubbles Caylagoon, 13 Jul 2016 | Read review
“We backed to a pond area with a sidewalk that went around it , very pleasant.”
 of 5 bubbles MoMomof5, 18 Oct 2015 | Read review
“Ask for a room facing the pond (back of the building)”
 of 5 bubbles Ferocity, 9 Aug 2015 | Read review
“Higher floors are quieter!!”
 of 5 bubbles ksharma_ind, 12 Mar 2014 | Read review
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