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Motel 6 Naperville

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Motel 6 Naperville
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211 Reviews from our TripAdvisor Community

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Showing 209: English reviews
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Reviewed yesterday NEWvia mobile

I don't believe the bad reviews sorry. I just stayed here and didn't experience anything negative at all. I booked a room here at the Naperville location not having good expectations, and that's because I've stayed at other Motel 6's before and they were smelly, had mold and were awful... But boy was I shocked when I got in the...

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Helpful?
Thank Tiffany G
Naperville, Illinois
Reviewed 4 weeks ago

This is one of the messiest, nastiest, more ratchier places to rent for rooms. From the staff to the atmosphere is unbelievable. There is no WiFi as advertised, the phones rarely work, the lights were shut off thru out the whole building, the water was shut off due to difficulties according to the front desk, etc. The cost for stay...

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Helpful?
Thank shoniiwawilson
Deon S, Manager at Motel 6 Naperville, responded to this review

Thank you so much for taking the time to provide feedback regarding your experience. Your opinion is extremely important and I am so sorry to hear about all of the trouble you encountered during your stay. Please know that we are addressing your concerns and completing our renovation this week. We have addressed all of the concerns that you provided...

Naperville, Illinois
Reviewed 14 November 2016

Gross, unsanitary, rude employees who upon remark about their unacceptable duties' handling refund unused portion of your prepaid stay without any notice. Dog poop lays around all over the place. Reaction on Customer complaints are taken very aggressively in a "don't like it -- go away" kind of way as a personal assault. Makes you feel really trashy, no good...

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Helpful?
Thank fryz12
Deon S, Manager at Motel 6 Naperville, responded to this review

Thank you so much for taking the time to review your stay here. I am sorry to hear about all the troubles you encountered while here but I am excited to let you know that we are in the middle of a renovation and will have completely new rooms soon. Please know that we are addressing the issues that you...

Eau Claire, Wisconsin
Reviewed 26 September 2016

I'll just provide a list of what was wrong. You can decide on your own. The bedspread, sheets, and pillow cases all had cigarette burn holes. Also, there was fingernail polish on the corners of the sheets as if the housekeeper had not let their nails dry before cleaning the room. Now I understand these folks work very hard, but...

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Helpful?
3Thank LookingForBigfoot
Trina H, Manager at Motel 6 Naperville, responded to this review

Thank you for taking the time to review your stay here. I am sorry to hear about all the troubles you encountered while here but I am happy to tell you that we are in the middle of a renovation and will have completely new rooms soon. Please know that we are addressing the issues you commented about and we...

Reviewed 19 August 2016 via mobile

I was looking at several hotels in the area just planning a relaxing get away weekend. I called the hotel to inquire about pricing and booking details. Andy was very helpful and informative. He answered all of my questions and was very friendly. When I came to check in I was greeted by Trina and Andy who got me all...

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Helpful?
1Thank Geneva C
Trina H, General Manager at Motel 6 Naperville, responded to this review

Thank you for staying with us and we are happy to hear that you enjoyed stay. We look forward to seeing you again in the future.

Lebanon, Ohio
Reviewed 10 August 2016

room clean;, great beds and wonderful showerhead bathroom very small with peeling wallpaper great, helpful staff; walking distance to 2 good restaurants; close to Morton's arboretum; easy access to interstate

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1Thank Lsf22
Trina H, General Manager at Motel 6 Naperville, responded to this review

Thank you for your business and reviewing your stay at our location. We are always happy to hear that things were good during your stay. We are sorry about the peeling wallpaper in your bathroom and we are currently going through all rooms to fix any peeling wallpaper. We will also begin renovating the property in a few weeks during...

Reviewed 7 July 2016 via mobile

Friendly staff, good clean spacious rooms, didn't have to wait more than 30 seconds for hot water for my shower, the bed was even comfortable. Much nicer than what I expected. When you get there look for Shelby, she always has a smile on her face and is ready to help.

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Thank L W
Amy D, General Manager at Motel 6 Naperville, responded to this review

Thank you for staying and the wonderful comments! We look forward to seeing you the next time you are in town!

Chicago, Illinois
Reviewed 15 June 2016 via mobile

Worst hotel ever with little to no security provided and little to no hospitality. The Only saving grace would be the friendliness and helpfulness checking in done by the front desk attendant, you can tell she is meant to work elsewhere. Overall not a place I would visit.

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3Thank wpierce3
Amy D, General Manager at Motel 6 Naperville, responded to this review

Please know that we value you as our guest and appreciate your business. Thank you for bringing this to our attention and we hope to see you again at Motel 6 when your travel plans require a night's lodging.

Reviewed 14 June 2016

Front desk personnel was very friendly. Elevator license experied 2014, Had to request towels. Furniture and carpet was shabby. Second floor hallway was unclean. Fitness room was unoperatable. Mattress and bed linens showed spots of having had bed bugs.

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2Thank WINTA M
Amy D, General Manager at Motel 6 Naperville, responded to this review

I can assure you that corrective measures will be taken to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for bringing this to our attention.

Illinois
Reviewed 2 October 2015

Avoid....simply put,....This was the Travel lodge chain now its Motel 6. The lobbys was filled with transient workers, questionable people (obviously for the price of the rooms), and it shows. Its dirty, has an odor upon walking in and the lobby is smaller than most rooms you find at other motels elsewhere!.......We bee-lined it the heck out of there, Find...

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Helpful?
1Thank Dee D
Amy D, Manager at Motel 6 Naperville, responded to this review

I'm sorry that your stay was less than wonderful at our hotel. I am the new manager and we are working hard to make sure guests are comfortable and at the same time leave with a smile on their face. My housekeeping staff work very hard to keep the rooms and lobby clean and smelling nice. I would love it...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Motel 6 Naperville is conveniently located to Ogden Mall, several golf courses, and museums. Wrigley Field, United Center and all Chicago has to offer is about 25 miles away. We have a coin laundry facility and free Wi-Fi in all modern guest rooms. ... more   less 

Additional Information about Motel 6 Naperville

Address: 1585 Naperville Wheaton Road, Naperville, IL 60563 (Formerly Travelodge Naperville)
Region: United States > Illinois > Naperville
Price Range: $55 - $68 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Motel 6 Naperville 2*
Number of rooms: 114
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Motel 6 Naperville staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just be careful with any Motel 6, you get what you pay for.”
 of 5 bubbles LookingForBigfoot, 26 Sep 2016 | Read review
“no idea; not much noise on 3rd floor”
 of 5 bubbles Lsf22, 9 Aug 2016 | Read review
“Prefer 3rd floor rooms because most of the times people walk in the hallway and talk loud.”
 of 5 bubbles 294michaelthomas, 9 Sep 2015 | Read review
“You get what you pay for.”
 of 5 bubbles Quetzal2, 20 Aug 2015 | Read review
“Always try to get non-smoking if you are not a smoker preferably on first floor due to non-availability of microwave /fridge”
 of 5 bubbles cricketrGeek, 26 May 2015 | Read review
5 of 5