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Motel 6 Naperville

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Motel 6 Naperville
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217 Reviews from our TripAdvisor Community

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Showing 215: English reviews
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Reviewed 5 days ago NEWvia mobile

Thank You Hywatha for your patients and help though my stay!!!. I came too you for specific help on rooms and other small inquiries. You did a wonderful job in assisting me. Great customer service. I'll be staying here again.

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Helpful?
Thank Mike T
Reviewed 1 week ago via mobile

Great upgrade and friendly staff. Specifically Aleah, who works front desk. She goes above and beyond with her Customer service and makes me and many others feel very welcome. Very professionals In chaotic situation as well. Keep it up Aleah!!

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Thank Lenell B
Reviewed 2 weeks ago via mobile

We enjoy there hospitality and appreciate how welcoming and pet friendly they are. The facility stays clean and tenants are always courteous... Their prices are very affordable to go along with there newly remodeled stay. The highway is close with fabulous restaurants that remain off Diehl Rd 2.5 miles...

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Thank lailai36
Reviewed 4 weeks ago

the front desk staff, housekeeping & management staff went over & above my expectations of my typical motel 6 experience! from the moment i arrived super late at 4:30AM on a friday morning until i checked out sunday at 11AM, they all took care of me and my needs! maria made accommodations for me upon check in making sure i...

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Thank Danny B
Reviewed 6 March 2017 via mobile

Was completely amazed with the courtesy of both the kindness and hospitality received by both the front desk staff but also housekeeping. Room was clean and of good size. Both my son and myself were satisfied. We will be visiting this motel again soon.

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Thank GinaHV
Bloomingdale, Illinois, United States
Reviewed 28 February 2017

A partner of mine from out of town frequently stayed at this Motel 6 for extended periods of time, due to the low price, availability and general ease of access. During the last three stays (2015, 16, and this past week), things got progressively worse in the check-in, room condition and customer service departments. This time was the last straw....

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Thank Al H
6Team, Brand Experience Team at Motel 6 Naperville, responded to this review

Dear Al, Thank you for sharing your review. We are committed to delivering a clean, comfortable room and apologize for any failure in following through on that commitment during your recent stay. The customer service issues you describe are atypical to Motel 6 standards for quality, and we are sorry you experienced less than satisfying service during your visit. We...

Reviewed 24 February 2017 via mobile

I don't believe the bad reviews sorry. I just stayed here and didn't experience anything negative at all. I booked a room here at the Naperville location not having good expectations, and that's because I've stayed at other Motel 6's before and they were smelly, had mold and were awful... But boy was I shocked when I got in the...

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Thank Tiffany G
Naperville, Illinois
Reviewed 27 January 2017

This is one of the messiest, nastiest, more ratchier places to rent for rooms. From the staff to the atmosphere is unbelievable. There is no WiFi as advertised, the phones rarely work, the lights were shut off thru out the whole building, the water was shut off due to difficulties according to the front desk, etc. The cost for stay...

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Helpful?
Thank shoniiwawilson
Deon S, Manager at Motel 6 Naperville, responded to this review

Thank you so much for taking the time to provide feedback regarding your experience. Your opinion is extremely important and I am so sorry to hear about all of the trouble you encountered during your stay. Please know that we are addressing your concerns and completing our renovation this week. We have addressed all of the concerns that you provided...

Naperville, Illinois
Reviewed 14 November 2016

Gross, unsanitary, rude employees who upon remark about their unacceptable duties' handling refund unused portion of your prepaid stay without any notice. Dog poop lays around all over the place. Reaction on Customer complaints are taken very aggressively in a "don't like it -- go away" kind of way as a personal assault. Makes you feel really trashy, no good...

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Thank fryz12
Deon S, Manager at Motel 6 Naperville, responded to this review

Thank you so much for taking the time to review your stay here. I am sorry to hear about all the troubles you encountered while here but I am excited to let you know that we are in the middle of a renovation and will have completely new rooms soon. Please know that we are addressing the issues that you...

Eau Claire, Wisconsin
Reviewed 26 September 2016

I'll just provide a list of what was wrong. You can decide on your own. The bedspread, sheets, and pillow cases all had cigarette burn holes. Also, there was fingernail polish on the corners of the sheets as if the housekeeper had not let their nails dry before cleaning the room. Now I understand these folks work very hard, but...

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3Thank LookingForBigfoot
Trina H, Manager at Motel 6 Naperville, responded to this review

Thank you for taking the time to review your stay here. I am sorry to hear about all the troubles you encountered while here but I am happy to tell you that we are in the middle of a renovation and will have completely new rooms soon. Please know that we are addressing the issues you commented about and we...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Motel 6 Naperville is conveniently located to Ogden Mall, several golf courses, and museums. Wrigley Field, United Center and all Chicago has to offer is about 25 miles away. We have a coin laundry facility and free Wi-Fi in all modern guest rooms. ... more   less 

Additional Information about Motel 6 Naperville

Address: 1585 Naperville Wheaton Rd, Naperville, IL 60563-1556 (Formerly Travelodge Naperville)
Region: United States > Illinois > Naperville
Price Range: $53 - $70 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Motel 6 Naperville 2*
Number of rooms: 114
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Questions & Answers

Here's what travellers have asked, with answers from Motel 6 Naperville staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“great accessibility from a hotel lobby & elevator!”
dannybX4657EP, 22 Mar 2017 | Read review
“Just be careful with any Motel 6, you get what you pay for.”
LookingForBigfoot, 26 Sep 2016 | Read review
“no idea; not much noise on 3rd floor”
Lsf22, 9 Aug 2016 | Read review
“Prefer 3rd floor rooms because most of the times people walk in the hallway and talk loud.”
294michaelthomas, 9 Sep 2015 | Read review
“You get what you pay for.”
Quetzal2, 20 Aug 2015 | Read review
5 of 5