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Nice and helpful staff with renovated lobby. Room and hallways tired and need updating- especially showers. No safe, micro or frig in room. Nice bedding. Location convenient to family with reasonable rate.
my brought my family of 4 staying at this location for 1 night. The check in staff was very friendly and welcoming. The room is clean and a good size! we went to the indoor pool before bed and my kids had a great time...More
I will need a book to describe everything that went wrong during my 5 night trip--A/C broke the first day, housekeeping failed to clean room, food was stale in the lounge, concierge room opened 50 minutes late and had no coffee, Internet kept going out----the...More
Response from GMNorthbrook, General Manager at Sheraton Chicago Northbrook Hotel
Thank you for giving us your feedback about your last stay here at our hotel. On behalf of the entire team, I want to apologize for your experience with us during your recent stay as it was far from our normal guest visit...More
Great service esp. by Debbie on reception and Tearah in the Clubroom. Visited the Chicago Botanic Gardens - too far to walk but used the Hotel courtesy bus. Not too far from Chicago on the train (bit slow) and the ticket at weekends is $8....More
Sean at the front desk was great--hotel clean , felt safe. One of the few ADA hotels that really work. Ample parking as well. The Staff was helpful .
we have stayed there a couple of times/ felt very welcome.
US$118 - US$209 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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