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Sheraton Chicago Northbrook Hotel

252 reviews
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Traveller (38)
Room & Suite (29)
Dining (2)
Overview
  • Excellent35%
  • Very good39%
  • Average18%
  • Poor5%
  • Terrible3%
Travellers talk about
“whole foods”(11 reviews)
“club floor”(7 reviews)
“maria pia”(3 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Sheraton Chicago Northbrook Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (252)Write a Review
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86
84
44
15
10
Show reviews that mention
All reviewswhole foodsclub floormaria piabusiness hotelking roomwould definitely stay here againthe room was niceeasy accessupon checkwi fibusiness tripindoor poolbed was comfortablepinstripesstarwoodchicagolounge
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61 - 65 of 239 reviews
Reviewed 20 June 2016

This hotel had everything I wanted and then the staff went above and beyond! I spent every night I was there down at the lounge talking and joking with the bar staff. Those gentlemen made each night something I looked forward to. I would stay...More

Thank BasenjiJack
Response from GMNorthbrook, General Manager at Sheraton Chicago Northbrook HotelResponded 29 July 2016

To BasenjiJack, Thank you for taking the time to write such a wonderful review of your last stay here at the Sheraton Chicago Northbrook Hotel. I will definitely speak with our evening wait staff to let them know how much you enjoyed your time in...More

Reviewed 10 June 2016

I reviewed this hotel 4 years ago and gave it the worst review possible. I can't do much better, now 4 years later. They obviously don't care what people say about them and they don't try to change their practices. So, DON'T STAY HERE, AND...More

1  Thank lulupearl
Response from GMNorthbrook, General Manager at Sheraton Chicago Northbrook HotelResponded 30 June 2016

To lulupearl, Thank you for giving us your feedback about your last stay here at our hotel. We will be reviewing all of your comments with our entire management team to see how we can improve our hotel to ensure a positive guest experience. I...More

Reviewed 31 May 2016

Spend 2 nights with family (3 kids) at Sheraton Northrook during the weekend, it was very comfortable stay rooms were spacious will all amenities. staff is very very helpful and polite. Huge parking available outside the hotel, Overall I can say it was very a...More

Thank yahiya650
Response from GMNorthbrook, General Manager at Sheraton Chicago Northbrook HotelResponded 30 June 2016

To yahiya650, Thank you for giving us such a wonderful assessment of your recent stay here at the Sheraton Chicago Northbrook Hotel. I am pleased you felt very comfortable in our rooms, and you felt our staff was polite and was able to assist you....More

Reviewed 26 May 2016 via mobile

Stayed on several occasions. Great location. Great staff. I had an issue logging onto their wi fi and were helpful to resolve my computer issue and get me in line. Great staff at the bar. Very friendly. Wide variety on the menu. Only complaint was...More

Thank Joe Z
Reviewed 18 May 2016

I have stayed at this hotel multiple times and have written reviews on it before. In general I like this hotel. The decor is very good, the rooms are comfortable, it is quiet and the bed/bathroom is good. HOWEVER, the last two times I have...More

Thank Randy L
Response from GMNorthbrook, General Manager at Sheraton Chicago Northbrook HotelResponded 24 May 2016

To Mr. Randy L, Thank you for giving us your feedback about your experience here at our hotel. On behalf of the entire team, please let me apologize about the issues you had during your recent stays. You did not receive the level of service...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$104 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$104 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (38)
Room & Suite (29)
Dining (2)
Pool & Beach (2)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Carla B
26 February 2016|
AnswerShow all 3 answers
Response from DocFeelgoodesOil | Reviewed this property |
If you are a child , it's great, the Hot tub that an adult would/ could use was broke.
0
Votes
Room Tips
"Not sure there are any rooms that would be immune to surrounding hallway noise."
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"I love the rooms on the fifth floor, away from the elevator and facing Willow Road. Ask for a floor lamp..."
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"Club floor"
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"tip the shuttle drivers. They will be your best friends. trust me."
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