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Crowne Plaza Hotel Chicago - Northbrook

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Traveller (33)
Room & Suite (25)
Dining (4)
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Overview
  • Excellent41%
  • Very good34%
  • Average15%
  • Poor4%
  • Terrible6%
Travellers talk about
“outdoor pool”(12 reviews)
“front desk”(40 reviews)
“enjoyed my stay”(7 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Offers from Crowne Plaza Hotel Chicago - Northbrook
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (302)
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Traveller rating
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114
99
43
14
19
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All reviewsoutdoor poolfront deskenjoyed my stayshuttle driverbreakfast buffetmeeting roomthe hotel is cleanon site restaurantbusiness tripthe hotel offersnorth sidefresh fruitroom servicevery nice staybusiness travelerchicagoramon
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1 - 5 of 289 reviews
Reviewed 1 week ago via mobile

Stayed here with work for 5 days late July 2017. Had no issues to report and it's v close to my work, 5 mins drive each morning. Rooms are clean and good size, comfortable too. Great selection of tv channels too which I used a...More

Thank Paddy C
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 1 week ago

Thank you for taking the time to share your comments and feedback! We are excited you enjoyed your time with us and we do hope to see you again in the future!

Hotel's Favourite
Reviewed 16 January 2018

clean, comfortable, safe and well managed. What more do you need. Price was also good. The bar is a great place to join, especially good burgers. Staff were just 100% for me. Crowne Plaza is a brand you can trust.

1  Thank SoloTony2015
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 17 January 2018

Thank you very much for your comments and feedback - we are excited you enjoyed your time with us and do hope to see you again in the future!

Reviewed 1 week ago

One night stay on solo business trip. King size bed was comfortable with plenty of pillows. Clean room with accurate temperature control. Very quiet (4th floor). Pool area looks nice but did not use it. Breakfast buffet included in room price ($4) and definitely worth...More

Thank rdb5711
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 1 week ago

Thank you so much for your great comments and feedback - we appreciate you taking the time to share your experience and we look forward to seeing you again in the future!

Reviewed 15 April 2018 via mobile

To start I want to share that the staff is very nice and accommodating. We are pretty low key guests knowing the Crowe Plaza experience well. The bed was comfortable with wonderful pillow selections between softer and firmer. Our room was clean and spacious. The...More

1  Thank Lisa S
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 15 April 2018

Thank you for your comments and feedback - we truly appreciate you taking the time to share your experience and do hope to see you again in the future! Safe Travels and thank you again for your feedback!

Reviewed 21 March 2018

This is the worst hotel I’ve ever stayed at. The hotel was lucky if they had ten rooms filed and I can see why. They stuck us at the very end of the hotel room 171 so you felt like you walked a block to...More

Thank Will M
Response from Nicholas A, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 24 March 2018

Hello Will M, Thank you for taking the time to share your experience with us. Direct feedback alows us to to to make change and continuously improve on the experience our guests have while they are with us. This being said, I’d like to apologize...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Airport Transportation
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Hot Tub
Details
Price range
US$78 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$78 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (33)
Room & Suite (25)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Sonia A
3 December 2016|
Answer
Response from Jhager45 | Property representative |
Thank you for thinking of lunch today at Willows! We are excited to have you dine with us - the dining room offers a selection of all types of food - burgers, wraps, salads, heavier entrees and lighter selections. Dining... More
0
Votes
Alli G
22 June 2016|
AnswerShow all 3 answers
Response from prof747 | Reviewed this property |
Get cutlery and other items at the local supermarket. Hotel doesn't offer any of these!
0
Votes
Room Tips
"Seek upper floors for quieter, less trafficked area."
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"Stay elsewhere"
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"quiet means higher I think"
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"Ask for a quiet room."
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