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Crowne Plaza Hotel Chicago - Northbrook

297 reviews
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Traveller (33)
Room & Suite (27)
Dining (4)
Overview
  • Excellent40%
  • Very good34%
  • Average15%
  • Poor5%
  • Terrible6%
Travellers talk about
“outdoor pool”(13 reviews)
“front desk”(40 reviews)
“enjoyed my stay”(7 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Crowne Plaza Hotel Chicago - Northbrook
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Reviews (297)Write a Review
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All reviewsoutdoor poolfront deskenjoyed my stayshuttle drivermeeting roomthe hotel is cleanon site restaurantbreakfast buffetbusiness tripthe hotel offersbusiness centerbusiness travelersnorth sidefresh fruitvery nice staychecking outchicago
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61 - 65 of 284 reviews
Reviewed 3 August 2016 via mobile

I am staying here for business, the hotel was booked thru my company. The staff is friendly, the hotel could use some updating. The tiki bar has limited xhoices, draft beer comes from inside and is not terribly cold. Good luck getting a shuttle outside...More

Thank Craig G
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 4 August 2016

Thank you for sharing your feedback - we appreciate your comments and thank you for staying with us. We appreciate the feedback on the tiki bar and the shuttles and will share your comments with our team! Safe Travels!

Reviewed 1 August 2016

Booked through Hotwire , got the room for $60 ($73 with tax). This hotel is very nice, odd layout for the elevators. Has a restaurant, full service bar, pool with a bar out on the patio, room service, a store that has every thing you...More

Thank Sportman1968
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 2 August 2016

Thank you for sharing your comments and feedback! We are excited you enjoyed your stay with us and look forward to seeing you again soon! Safe Travels!

Reviewed 8 July 2016

Stayed here for a couple of nights. Room was very nice, very quiet and I slept quite well. It was also fairly spacious with some furniture. TV got a decent amount of channels, bathroom worked well. Also wasn't too expensive, especially compared with other hotels...More

Thank tedkirby
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 9 July 2016

Thank you for sharing your comments - we are excited you enjoyed your stay with us and look forward to seeing you again in the future. Safe Travels

Reviewed 6 July 2016

We needed to catch a shuttle to the airport and called down to reserve space on it in the morning. They asked us if we needed a wake up call and we said yes. They never called. The room sign says there is a guaranteed...More

1  Thank Stephanie I
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 7 July 2016

Thank you for taking the time to share your comments. We apologize for the difficulties you experienced in your stay with us and appreciate your feedback. We will share your feedback with the management team, and wish you safe travels and we do hope to...More

Reviewed 6 July 2016

The room we got was very comfortable and very quiet. Placed on the bed was a card that had two types of massage lotion samples and a small spray bottle that could be used to add a very nice scent to the room, sheets or...More

Thank Jnit1
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 6 July 2016

Thank you for sharing your comments! We are excited you enjoyed your stay with us and look forward to seeing you again soon! Safe Travels and enjoy the rest of your summer!

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Airport Transportation
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Hot Tub
Tennis Court
Details
Price range
US$81 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$81 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (33)
Room & Suite (27)
Dining (4)
Pool & Beach (3)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Sonia A
3 December 2016|
Answer
Response from Jhager45 | Property representative |
Thank you for thinking of lunch today at Willows! We are excited to have you dine with us - the dining room offers a selection of all types of food - burgers, wraps, salads, heavier entrees and lighter selections. Dining... More
0
Votes
Alli G
22 June 2016|
AnswerShow all 3 answers
Response from prof747 | Reviewed this property |
Get cutlery and other items at the local supermarket. Hotel doesn't offer any of these!
0
Votes
Room Tips
"quiet means higher I think"
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"Ask for a quiet room."
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"I was on an upper floor but have stayed on lower floors and all were good rooms. Staff are always happy to..."
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"I was on the ground floor in a suite, another time I stayed upstairs in a standard room, either are..."
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