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Hilton Northbrook

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Hilton Northbrook
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549 Reviews from our TripAdvisor Community

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Showing 537: English reviews
Milwaukee, Wisconsin
Reviewed 3 days ago NEW

This hotel is top notch from the check-in process; the people that work there, the cleanliness of the room, the staff in the restaurants. The only thing I didn't like was they claimed airport shuttle. I was stranded and the shuttle had already stopped. During check-in found the shuttle only runs every 3 hours back to the airport.

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Helpful?
Thank nancyzmyslo
Rotselaar
Reviewed 3 days ago NEW

Have a Diamond Hilton and did not get any of my requests.Asked for a high floor/quiet room/feather free and got a low floor - double bed - very noisy room (with a big chiller under the window) . I learned from the receptionist that they could not move me because they only had the room below me available...(same noise level)....

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Helpful?
Thank Raphaël
Reviewed 1 week ago via mobile

Room was clean, and setup very nicely for a standard room. I had to work from the room my first day in town and internet worked perfectly. Room service was good, food was good. Lots of places to eat nearby and very close to my customer

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Helpful?
Thank brglock
Gary S, Front Office Manager at Hilton Northbrook, responded to this review

Thank you so much for staying with us at the Northbrook Hilton Hotel. We appreciate the review and nice comments. We hope to see you soon, and have a wonderful Holiday Season.

Jacksonville, Illinois
Reviewed 1 week ago

Although the rooms are clean, comfy pillows & beds. It's just a little deceiving judging by the lobby decor which is very modern. Great food and atmosphere at the bar. Close to a lot of good shops. Would recommend this hotel

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Helpful?
Thank Hmegg
Indianapolis, United States
Reviewed 1 week ago

Overall, it was good. Our entire party had to move because of a basket ball team was there for the weekend. We were given comp breakfasts. The lobby was large and inviting. The breakfast buffet was nice, but would like to have turkey bacon/sausage as an option.

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Helpful?
Thank Alan A
Gary S, Front Office Manager at Hilton Northbrook, responded to this review

Thank you so much for staying with us and for the review. We appreciate your loyalty and comments as we are always looking for ways to improve the guest experience. I will be sure to talk to our F & B Director about a turkey option for breakfast. We hope to see you soon, and have a terrific day.

Elmwood Park, Illinois
Reviewed 2 weeks ago

Come and stay at the Hilton, you will feel as if you are in your own home. The staff are wonderful. And the food is great. We stood for 2 days and it was a cozy room with a great restaurant. No attitudes at this hotel. Just great workers.

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Helpful?
Thank Jujulps
Northbrook, Illinois
Reviewed 2 weeks ago

Rooms are dirty, woke up at 5:00 from a garage truck emptying the bins, tv had to restarted each time you turned it on, breakfast is bad and executive floor only sits twelve people. seats twelve people

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Helpful?
1Thank X2685WGstephenb
Gary S, Front Office Manager at Hilton Northbrook, responded to this review

I appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us, and I addressed these issues with our staff. Exceptional guest service is the foundation of our brand promise. Your feedback helps us improve. Thank you once again for your comments.

Reviewed 2 weeks ago

Last weekend an advanced team of officers of Comhaltas North America (CCE-NA) held semi-annual meetings at the Northbrook Hilton in Illinois in preparation for our big annual North American Convention April 20-23, 2017. Our conventions are misnomers in the sense that they are mostly celebrations of Irish music and dance with meetings folded into it. We look for properties like...

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Helpful?
Thank M105YXpaulk
Gary S, Front Office Manager at Hilton Northbrook, responded to this review

Thank you so much for staying with us and for the review. I am so happy to hear you found the Hotel and our Staff to your liking. We appreciate the review and nice comments. We will see you in April, Have a wonderful Holiday Season.

Las Vegas, Nevada
Reviewed 3 weeks ago

Overall good experience. Beds are very comfortable.Staff was very friendly. Nice restaurant. Appreciated the comimentary water and concierge floor an Hilton honor member.Would recommend and stay there again.

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Helpful?
Thank Allison W
Gary S, Front Office Manager at Hilton Northbrook, responded to this review

Thank you so much for staying with us and for taking the time to review our hotel. I appreciate the comments and look forward to seeing you soon. Have a Happy Holiday Season!!!

Dallas, Texas
Reviewed 4 weeks ago

Everyone was helpful & rooms very comfortable. Room was quiet and loved all the little niceties such as coffee. Nice to unwind after being in the office all day. The bar was friendly & comfortable. Was able to get great service during a busy night. Coffee was so good at breakfast and was able to get an excellent egg white...

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Helpful?
Thank 42inam
Gary S, Front Office Manager at Hilton Northbrook, responded to this review

Thank you so much for staying with us and for the review. We are very happy to hear you enjoyed your stay. We hope to see you soon, and have a fantastic day.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting

Additional Information about Hilton Northbrook

Address: 2855 Milwaukee Ave, Northbrook, IL 60062-6103
Region: United States > Illinois > Northbrook
Price Range: $143 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Northbrook 3.5*
Number of rooms: 245
Reservation Options:
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Also Known As:
Hilton Northbrook Hotel Northbrook
Northbrook Hilton Hotel
Hilton Hotel Northbrook
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Northbrook staff and other travellers.
3 questions
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2 months ago

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Questions? Get answers from Hilton Northbrook staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be aware there are two wings and choose parking accordingly. Our room at the rear of the hotel was quiet.”
 of 5 bubbles koperpenuh, 10 Oct 2016 | Read review
“It's my impression that all rooms are similar.”
 of 5 bubbles EnjoyFineFood, 25 Sep 2016 | Read review
“Room 404 near elevator and stairs. No ice machine on the 4th floor.”
 of 5 bubbles Ginger-Suzie, 22 Sep 2016 | Read review
“You can use digital check in to choose a room”
 of 5 bubbles 422murrays, 24 Jul 2016 | Read review
“Higher floors afford a larger view, I was on the 10th and it was nice. Very clean room.”
 of 5 bubbles RichC250, 2 Jul 2016 | Read review
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