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Hilton Garden Inn St. Louis Shiloh/O’Fallon

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Hilton Garden Inn St. Louis Shiloh\/O’Fallon
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448 Reviews from our TripAdvisor Community

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Showing 448: English reviews
Tinley Park, Illinois
1 review
Reviewed 4 days ago NEW

Very clean and nice hotel staff very friendly I wish they would've had complementary breakfast that would've been nice breakfast buffets pretty pricey overall the stay was comfortable the hotel is clean

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Nader M
Jim W, General Manager at Hilton Garden Inn St. Louis Shiloh/O’Fallon, responded to this review

Thank you so much for reviewing our Hilton Garden Inn Shiloh/ O'Fallon. We are so pleased you found the staff so friendly and were so comfortable. We hope to see you soon. More 

O'Fallon, United States
1 review
Reviewed 1 week ago NEW

Starr, the 3 V's--Vickie, Veronica and Venitia are fantastic servers. It helps that the chefs prepare great food for them to deliver. Service is wonderful. The front desk staff is helpful and very pleasant.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank marypJ150DT
Jim W, General Manager at Hilton Garden Inn St. Louis Shiloh/O’Fallon, responded to this review

Thank you so much for the kind remarks regarding our team members. We are so pleased the staff took such great care of you during your visit and hope to see you again in the near future. More 

Vandalia, MO, United States
1 review
Reviewed 1 week ago

The staff was excellent...Everything was very clean and quiet. The location is in close proximity to the highway, shopping, entertainment, and restaurants. Our grandchildren really enjoyed the pool and they were able to watch animal planet before bed.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 169rhondac
Jim W, General Manager at Hilton Garden Inn St. Louis Shiloh/O’Fallon, responded to this review

Thank you for taking the time to review our hotel and we are so happy you had a great time. Please bring the grandchildren back in the near future for more fun and relaxation. More 

Justin, Texas
1 review
Reviewed 3 weeks ago

Hotel is nice but could use some updates. It appears to have been another brand and bought and updated downstairs. There was no room service and the bar closes early. I would stay there again without hesitation but it doesn't seem to be up to the typical Hilton standards.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 738warrend
Jim W, General Manager at Hilton Garden Inn St. Louis Shiloh/O’Fallon, responded to this review

Thanks so much for taking the time to review our hotel. It is with pleasure that I inform you that the updates will be taking place this winter. We greatly look forward to the fresh look we will have and hope to see you in the near future. More 

Prescott, Arizona
Level Contributor
311 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 3 weeks ago

We stayed several nights at the Hilton Garden Inn St. Louis Shiloh/O'Fallon while visiting friends and relatives in the area. The place is convenient to I-64 and the area offers plenty of eating places and shopping options. The hotel is nice and clean and comfortable. Plenty of parking available. Hotel is connected to a conference center. Breakfast is offered at... More 

Helpful?
Thank Prescott2007
Jim W, General Manager at Hilton Garden Inn St. Louis Shiloh/O’Fallon, responded to this review

Thank you so much for the wonderful review of our Hilton Garden Inn Shiloh/O'Fallon Illinois. We are so happy you had a great stay and enjoyed the convenience of our hotel and the friendliness of our team. We hope to see you again soon. More 

Red Bud, United States
1 review
Reviewed 3 weeks ago

We stayed there after our wedding night, Staff was wonderful when I brought our luggage in @ 7:00 on Saturday morning, and was quick and friendly to check us is Saturday night. Everything was perfect!!! The staff, Room, and breakfast buffet in morning. Wish we could of stayed a lot longer . Thank you So Much !

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Douglas S
Jim W, General Manager at Hilton Garden Inn St. Louis Shiloh/O’Fallon, responded to this review

Thank you for the 'Wonderful" review of our hotel and staff. We wish you great happiness and wellness in your marriage for years to come. Please come back and see us in the future. More 

1 review
Reviewed 3 weeks ago

Noise from the hallway (people talking, laughing, doors slamming) was annoying, but usually unavoidable at a hotel. Housekeeping left a big bag on the bed, along with some missed empty plastic bottles under the bed. Bathroom door kept closing by itself, even when we wanted to leave it open. Nice, actual queen-sized beds.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank barbarabR7771PL
Jim W, General Manager at Hilton Garden Inn St. Louis Shiloh/O’Fallon, responded to this review

Thank you for taking the time to comment on our hotel. Your candid remarks regarding your housekeeping services will certainly be followed up on. It is only with feedback that we can make the needed improvements to our overall service quality. More 

Huntsville, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

This hotel is in an excellent location with several restaurants within a short drive. Access to I-64 is easy. Staff provided stellar services. Rooms are good sized and internet worked without issues. I would stay here again when I am in the area.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Paul W
Jim W, General Manager at Hilton Garden Inn St. Louis Shiloh/O’Fallon, responded to this review

Thank you so much for the excellent review of our Hilton Garden Inn Shiloh/O'Fallon Illinois. We look forward to your next visit. More 

Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 weeks ago via mobile

I am a huge fan of Hilton Garden Inns, especially their fantastic adjustable beds! This facility provides a great location and onsite dining. However, the customer service was subpar during our stay and our room smelled of cigarette smoke.

Helpful?
Thank Christian B
Jim W, General Manager at Hilton Garden Inn St. Louis Shiloh/O’Fallon, responded to this review

Thank you so much for taking the time to review our hotel. It is only with candid feedback from our guests that we can make the necessary improvements. We are continuously working to enhance our overall guest satisfaction. More 

Wichita, United States
1 review
Reviewed 4 weeks ago

The staff from the receptionist to the maids and the chief engineer were helpful in making our stay outstanding. The new lift for people with disabilities to both the pool and the hot tub are top of the line and extremely easy to use.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Daniel R
Jim W, General Manager at Hilton Garden Inn St. Louis Shiloh/O’Fallon, responded to this review

Thank you for reviewing our hotel and the kind comments regarding our team. We are so pleased you enjoyed our indoor pool and spa while staying with us. We hope you enjoy the fall season. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Situated east of St. Louis, the Hilton Garden Inn St. Louis Shiloh/O'Fallon IL hotel is located adjacent to the 20,000 sq ft Regency Conference Center. This Shiloh hotel is only 15 miles from the St. Louis Riverfront, 4.5 miles from St. Clair Square Mall and is 6 miles from Scott Air Force Base. Whether you're in the area for business or leisure, you are guaranteed to feel right at home at the Hilton Garden Inn St. Louis Shiloh/O'Fallon IL. Our guests love our amenities including: free high-speed internet access, 24 hour fitness center, indoor heated pool, complimentary business center, and our onsite restaurant (serves breakfast, dinner, and room service). Our spacious guest rooms and suites offer our signature Garden Sleep System beds(R), large work desk, microwave, refrigerator, free WiFi, and a 32-inch flat screen TV. ... more   less 

Additional Information about Hilton Garden Inn St. Louis Shiloh/O’Fallon

Address: 360 Regency Park, O'Fallon, IL 62269
Region: United States > Illinois > O'Fallon
Price Range: $146 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn St. Louis Shiloh/O’Fallon 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hilton Garden Inn St. Louis Shiloh/o`Fallon Hotel o`Fallon
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn St. Louis Shiloh/O’Fallon staff and other travellers.
2 questions
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Kensington, Maryland
over a year ago
Hollywood, Florida
over a year ago

See all questions (2)

Questions? Get answers from Hilton Garden Inn St. Louis Shiloh/O’Fallon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not much of a view but the highway”
 of 5 bubbles carlosvJ7077VQ, 30 Aug 2016 | Read review
“If you don't smoke, avoid the hallway with Room 401, 402, 403 and 404. Smoking is allowed in those rooms.”
 of 5 bubbles Hognfrog, 3 Apr 2016 | Read review
“Drury Inn across from this hotel.”
 of 5 bubbles jamesmN9358PF, 15 Feb 2016 | Read review
“rooms away from lobby, pool area are quietest.”
 of 5 bubbles PuffyPF, 14 Dec 2015 | Read review
“Upper floors, back of hotel.”
 of 5 bubbles MItraveler05, 18 Jul 2015 | Read review
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