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Candlewood Suites O'Fallon

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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63 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites O'Fallon
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Showing 63: English reviews
Reviewed 26 April 2016

I was happy with my stay here. The hotel is very convenient to Wal-Mart, Sam's, and restaurants too. I did some cooking in my room, and found everything I needed to be there in working order. The room was fine for sleeping. Right before I was leaving, one of the lights burnt out in the bathroom fixture, but that was...

Thank jrperkins3
O'Fallon, Illinois
Reviewed 2 April 2016

The WIFI is free but don't count on getting work done online without interruption and forget about watching movies on Netflix. The internet service here is TERRIBLE. It works well when it is working but it kicks you offline several times per day or night. If that were not bad enough, they change the internet password every Friday. I have...

Thank Garlon A
Matthew H, General Manager at Candlewood Suites O'Fallon, responded to this review

Garlon A, Thank you for the feedback you provided in this online review. Please accept our sincere apology for the problems you were having with our internet service. We are in the process now of upgrading our bandwidth and our access points to make sure this does not happen going forward. It is our goal to give every guest a...

Chattanooga, Tennessee
Reviewed 14 March 2016

We arrived late and were assigned a King Suite as requested. When we got to our room we found a few problems. There was a mass of dust on top of the refrigerator (it looked like it hadn't been cleaned in weeks, possibly months), there were huge rips in the recliner, there was grime around the shower head, there was...

Thank JamesTheDG
Matthew H, General Manager at Candlewood Suites O'Fallon, responded to this review

JamesTheDG, Thank you for providing us feedback about your recent stay with us. I want to sincerely apologize for the cleanliness and condition issues you found in your room. I can assure you that cleanliness and condition are very import to us here at the Candlewood Suites and complaints like yours are rare at our hotel. I can promise you...

Pueblo West, Colorado
Reviewed 8 September 2015

With a Great location, and easy on/off of the interstate it made it easy to navigate to! The staff was very Friendly and helpful. The roads were modern and updated full appliances. The overall property was well-kept. Was close to shopping and restaurants.

Thank Roy S
Reviewed 23 August 2015

My husband, my 3 yr old Boston Terrier and I had the pleasure of staying here on our way to Colorado the middle of June and on our return the end of July. The efficiency was adequate to meet our needs. It was the caring staff that really made the difference. It appeared to us they really cared about us....

Thank bliss380
Reviewed 12 July 2015

The rooms here are well laid out and a good size! There is enough room that you don't feel like you're staying in a cramped space. The kitchen area is well sized and contains all the amenities you would expect. The desk is nice and large. The bathroom is also a good size. My room was also well cleaned. The...

Thank Vilmos B
Decatur, Alabama
Reviewed 7 July 2015

Stayed here over the fourth of July weekend. The staff was nice and gave us recommendations on local resturants. The hotel was pretty clean. The room we stayed in had a very clean bathroom and overall the room was clean, however, the carpet was gross. I wore my flip flops around the room. They really could stand to shampoo the...

Thank Kesha F
Reviewed 27 June 2015 via mobile

I chose this hotel because it had a well equipped kitchen and did not have those horrible continental breakfasts. 1)Customer service was great. 2)The room was well designed. 3)They have a DVD in the room and you can check out free dvds if you end up stuck at the hotel on a rainy day. 4)You can borrow small appliances such...

Thank Assembly of G
Bloomington, Illinois
Reviewed 15 June 2015

This was our first stay at a Candlewood Suites and did not research it to know that it is affiliated with Extended Stay. The facility was clean and the staff very pleasant. The bed comfort was average, and unfortunate for us, our room was right outside of the elevator (room 209).

Thank Larry H
Jackson, tn
Reviewed 13 April 2015 via mobile

I am a Platinum IHG member and usually book at Holiday Inn. Thought I would experience a different hotel in the same chain (and save a little $). Greetings from the staff were very friendly and covered all the bases from room cleaning ( once every 7 days) to the free guest laundry (just saved $8). Rooms are clean to...

1Thank RobboJackson_tn

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04/06/2017 05/06/2017
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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
At the Candlewood Suites O'Fallon Illinois Hotel, we put the amenities where they really count: in your room. Big, built for comfort or an extended stay. It's the ultimate suite hotel for the business traveler. Each suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your oversized executive desk with two separate phone lines - check email and talk on the phone at the same time. Relax in the overstuffed recliner while you enjoy the DVD / VCR Combo. Borrow your favorites from our free video and DVD library. Work off some stress in our fitness center or visit our Candlewood Cupboard. You can purchase meals, snacks and sundry items at value prices. Pets Are Welcome with a fee of $75 for 1-6 nights or $150 for 7 + nights. Room cleaning is provided once every 7 days.Maximum number of guests allowed per room including children is 2 in a room with one bed and 4 in a room with two beds. The front desk is open 24 hours a day. ... more   less 

Additional Information about Candlewood Suites O'Fallon

Address: 1332 Park Plaza Dr, O'Fallon, IL 62269-1763
Region: United States > Illinois > O'Fallon
Price Range: $130 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites O'Fallon 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Candlewood O'fallon
O'fallon Candlewood Suites
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Questions & Answers

Questions? Get answers from Candlewood Suites O'Fallon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 403 is good nice view”
AmberG279, 25 Jun 2016 | Read review
“They keep a very clean environment to assist in accommodating your pets”
monty372, 7 May 2016 | Read review
“There is a pond behind the motel with a couple of ducks and a couple of geese. That is very relaxing.”
garl0na, 1 Apr 2016 | Read review
“Choose another hotel.”
  • Rips on recliner.
  • Grime on shower head.
  • Mass amount of dust on top of refrigerator.
  • Build up from previous guests on pan.
JamesTheDG, 14 Mar 2016 | Read review
“Quiet interior rooms and hallways!”
roys437, 7 Sep 2015 | Read review
5 of 5
US$85* /night
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Prices are for 1 room, 2 adults
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