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Residence Inn Chicago Oak Brook

178 reviews
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Traveller (35)
Room & Suite (22)
Dining (1)
Overview
  • Excellent40%
  • Very good36%
  • Average20%
  • Poor1%
  • Terrible3%
Travellers talk about
“living area”(6 reviews)
“bedroom suite”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
3.0 Star Hotel
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (178)Write a Review
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6
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66
62
36
2
6
Show reviews that mention
All reviewsliving areabedroom suitefloor overlookingwhite noise machinehot breakfastrooms offerfresh towelsin town for businesstoll roadsmy colleaguecomfortable roomshome away from homeshopping and restaurantsbrowniea great place to staypleasant stayfirst floor
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1 - 5 of 172 reviews
Reviewed 9 November 2017

Nice hotel - above average breakfast as for this type of place, The had a nice lemon bar/brownie event for desert. The rooms are clean - everything works. The only flag is get an even number room (I did) 1/2 the building sits right on...More

Thank jackson55555
Response from General M, General Manager at Residence Inn Chicago Oak BrookResponded 11 November 2017

Thank you for reviewing your recent stay. We're pleased to know you enjoyed your overall visit, and we hope to welcome you back again!

Reviewed 7 November 2017

I stay here two weeks out of every month for business. When I arrive, I'm greeted by name by Darlene, Debbie, Anu, Leroy or any of the daytime front desk staff. Always pleasant and interested in how my flight went. Sometimes it's just nice to...More

Review collected in partnership with this hotel
Thank cryano1818
Response from General M, General Manager at Residence Inn Chicago Oak BrookResponded 8 November 2017

cryano1818, Thank you for reviewing your stay with us, and thank you for acknowledging our great team here on property! We truly appreciate your kind words and are thrilled to know we always provide you with a great hotel experience. It's always a pleasure to...More

Reviewed 20 October 2017

Our stay was absolutely marvelous. The rooms were excellent and the whole property was quite inviting. Mr. Bo Hagood graciously accommodated my requests and Mr. Ken Whiteside made us feel very welcome at check-in. Ms. Betty ensured that each breakfast experience a delight. Everyone made...More

Thank ilovebruce
Response from General M, General Manager at Residence Inn Chicago Oak BrookResponded 23 October 2017

ilovebruce, We are so happy to know that the service you received while staying at our property really stood out to you, and appreciate that you wanted to highlight it in a review! Thanks for your wonderful recommendation, and we'd love to serve you again...More

Reviewed 19 October 2017

Myself and two teenage grandchildren recently stayed here and we loved it. The room was clean, beds were so comfortable and the breakfast was great and made better by Betty who worked the breakfast buffet. She was so friendly and made sure the buffet was...More

Thank Gloria M
Response from General M, General Manager at Residence Inn Chicago Oak BrookResponded 20 October 2017

Gloria, We're so happy to hear you enjoyed our cleanly accommodations, tasty breakfast, and wonderful staff! Thank you for the excellent five star review. We would love to welcome you back again!

Reviewed 14 October 2017

The location is great. Near plenty of shopping and places to eat. The rooms were very basic. Not typical of any residence inn I have stayed at. The bed was old. The staff were very friendly and helpful. The hot breakfast was just ok. A...More

Thank renee d
Response from Bo H, General Manager at Residence Inn Chicago Oak BrookResponded 16 October 2017

Thank you very much for the comments regarding your recent stay. I sincerely apologize that your experience was anything less than completely satisfying. Please know I have shared your comments with my team so that we may improve for future visits.

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Meeting Rooms
Breakfast included
Dry Cleaning
Laundry Service
Self-Serve Laundry
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Tennis Court
Indoor pool
Details
Price range
US$112 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Oak Brook
#5 Business Hotel in Oak Brook
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$112 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Oak Brook
#5 Business Hotel in Oak Brook
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (35)
Room & Suite (22)
Dining (1)
Questions & Answers
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Tulsi R
18 September 2017|
Answer
Response from Jane R | Reviewed this property |
I personally called the Residence Inn Oak Brook this morning and inquired about their shuttle services.They stated they have shuttle services that would accomodate you at 7 to 9 AM in the morning and 5-7 PM in the... More
1
Vote
Mickyticky
15 October 2015|
AnswerShow all 5 answers
Response from sal c | Reviewed this property |
During my most recent stay. A shuttle was available. Never used it but, the front desk led me to believe it was on call when needed.
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Votes
Room Tips
"limited rooms with stove, oven and refrigerator, so ask in advance."
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"Top floor."
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"a lot of places to eat and shop, can't hear noise"
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"It is hard to get into their lot. Not easy to find. Stay away from Freeway side. They kitchen was great. Full..."
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