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Residence Inn Chicago Oak Brook

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Residence Inn Chicago Oak Brook
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161 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Chicago Oak Brook
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Showing 156: English reviews
Chesterton, Indiana
Reviewed 11 March 2015 via mobile

We enjoyed our stay at the Residence Inn Oak Brook. The style and look of the hotel, inside and out, was very nice. However, the hotel needs to sharpen up on it's cleaning. Stairwell and hallways were noticeably dirty. We enjoyed time in the indoor pool. However, where one was to rinse off before or after swimming, there was trash...

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1Thank bdamron
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hi Sabrina, Thank you so much for taking the time to write a reveiw on Trip Advisor. We are happy to hear your feedback and will use it to better our hotel! We are so glad you enjoyed your room and the full hot breakfast in the morning. We hope to see you again the next time you are in...

Eagle, Idaho
Reviewed 4 March 2015

Great experience at the Residence Inn Chicago Oak Brook. Why? Convenient location, with good access to western suburbs. Just off of a main artery, but nevertheless it was quiet. Friendly staff and room was impeccably clean.

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1Thank Time_To_Fly2014
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank You so much for taking the time to write such a great review on Trip Advisor. We appreciate your feedback and will pass it along to our staff. We hope to see you again the next time you are in the Oak Brook area! Thank You! Amanda Swets Operations Manager Residence Inn Oak Brook

Grand Rapids, Michigan
Reviewed 17 February 2015

We recently stayed there for a couples retreat for our group of 20 plus couples. The sales team we worked with was awesome and when we arrived all our room were ready before check in time. Rooms were neat, clean, and comfortable and everyone was pleased!!! Very pleasant staff and great breakfast too.

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Helpful?
Thank Kalene M
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hi Kalene, Thank You so much for taking the time to write a review about your experience at our hotel! We are so glad that you stayed with us for your retreat and would love to have you stay with us the next time you are in the area! Amanda Swets Operations Manager Residence Inn Oak Brook

Lansdale, Pennsylvania
Reviewed 4 February 2015

Stayed here for a couple of days on business. The location is good with easy on and off to plenty of major roads. You are located to alot of businesses, eateries and a mall (which I didn't visit). The property itself appears to be newly renovated and front desk service was very good. The room itself was clean, spacious and...

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Thank sal c
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank You for taking the time to fill out a review about our hotel! We are so glad you enjoyed your stay with us! We hope to see you again the next time you are in the Oak Brook area. Thank You! Amanda Swets Operations Manager Residence Inn Oak Brook

Chicago, Illinois
Reviewed 26 January 2015

Being a fan of Marriott's, I decided to choose this on New Year's Eve. I couldn't complain about the price, because it much less than I had expected to pay, especially considering the day and the amount of people staying. Overall it was clean, the staff was very friendly, and the breakfast wasn't too bad. The three complaints that I...

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Thank rynsgr8
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Dear rynsgr8, Thank you very much for choosing to stay with us. I am glad you found our hotel clean and friendly. Your feedback is very valuable to us and allows us to improve our product and service. Thank you for takin the time to write a review. I hope that we have the opportunity to serve you again. Regards,...

Indianapolis, Indiana
Reviewed 25 January 2015

A group of friends and I stayed here one night 1/9/15. We arrived around 9pm. We were quickly checked in. The one bedroom, one bath room was great. I would NoT recommend sleeping on the sofa bed. It was uncomfortable. Next time I will pay the extra and get the bigger room. It was clean,quiet, and nicely appointed. The hOt...

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Helpful?
Thank beth070303
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Dear beth070703, I am glad you had an enjoyable stay with us and that you found our room clean, quiet and nicely appointed. I agree that our complimentary breakfast is a great bonus for all our overnight guests. We look forward to serving you again when you are in the area. Regards, Amanda Swets Residence Inn Management

Iowa
Reviewed 24 January 2015

My husband, two children, and I were happy with our stay here. We stayed one night for free with Marriott Rewards. The room was clean, the bed was comfortable, and we were not disturbed by other guests staying near us. We appreciated the microwave and full-sized fridge in the room. Breakfast was good, and there was plenty of seating available...

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Thank DrJen01
Amanda S, General Manager at Residence Inn Chicago Oak Brook, responded to this review

Dear DrJen01, Thank you for choosing to use your Marriott Reward points and stay with us. I am very glad you enjoyed the kitchen amenities in your guest room and that our breakfast offered options for your whole family. During your stay we were performing maintenance on both the pool and hot tub, I am very sorry that you didnt...

Reviewed 15 January 2015

We live in Woodridge IL. , not far from Oak Brook. Because of a fire in our home we had to stay at the Residence Inn for a couple of months. My husband and I and our doberman pincher, Baxter stayed in a one bedroom suite . My daughter and her two kids stayed down the hall in a 2...

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Thank Pam D
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank you so much for taking the time to write a great revew about our hotel! You all were such a pleasure to have stay here. We miss you all and hope to see you again soon!! Amanda S. Operations Manager Residence Inn Oak Brook

DENVER, CO
Reviewed 14 January 2015

While trying to unpack, today 1/13/15 I was shocked, scared, amazed that someone opened my door while I was in the room. The door opened, the person said ooops and tryied to close the door. I interrupted and asked who he was and why was he entering my room.. He said sorry, told me he was the GM and quickly...

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Helpful?
Thank DRICE99
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank You for taking the time to leave us a review on Trip Advisor. We are very sorry for the awful experience you encountered. We can assure you that it is not a regular practice and the appropriate department has been made aware. We hope to have an opportunity to better your experience with us the next time your...

Reviewed 4 January 2015

Me and my boyfriend recently stayed here for New Years to have a nice relax stay. Everything was great until I realized I had left a couple of my personal items there my straightener, curling iron, a brush, and a couple hair care items that were very valuable to me. I knew exactly where I put them the third drawer...

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3Thank Amber F
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello Amber, Thank You for taking the time to write a review on Trip Advisor. Per the converstation we had with your boyfriend on Saturday and Sunday we will be contacting you today, Monday, around mid-day after my housekeeping manager returns from her days off. We appreciate your patience during this wait and look forward to speaking with you later...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Free Breakfast
  • Laundry Service
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Newly-renovated! Located off of I-88 near the Oakbrook Center Mall, 30 minutes from downtown Chicago our convenient location is ideal for weekend or long term stays. Our Oak Brook hotel offers apartment-style suites 50% larger than traditional rooms with fully-equipped kitchens with granite countertops, free WiFi, workstations with natural light and separate living and sleeping areas. Guests can enjoy all new modern furnishings and conveniences like complimentary breakfast, weekday evening social with snacks, beer, wine and even a complimentary grocery shopping service! Make the Residence Inn Oak Brook your weekend home for a visit to Brookfield Zoo or golfing at any one of several fine courses located nearby. Preferred by business travelers, our Oak Brook hotel is near the headquarters of McDonald's, Follett Corp., Ace Hardware, and many other large employers. Our indoor pool, fitness center, outdoor patio off the main lobby and business center make us a true stand-out! ... more   less 

Additional Information about Residence Inn Chicago Oak Brook

Address: 790 Jorie Blvd, Oak Brook, IL 60523-2256
Region: United States > Illinois > DuPage County > Oak Brook
Price Range: $129 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Chicago Oak Brook 3*
Number of rooms: 156
Reservation Options:
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Also Known As:
Residence Inn Chicago Oak Brook Hotel Oak Brook
Residence Inn Oak Brook
Oak Brook Residence Inn
Hotel Style:
#4 Family Hotel in Oak Brook
#5 Business Hotel in Oak Brook
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Chicago Oak Brook staff and other travellers.
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Bremen, Germany

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Questions? Get answers from Residence Inn Chicago Oak Brook staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor.”
 of 5 bubbles 356clintg, 22 Nov 2016 | Read review
“a lot of places to eat and shop, can't hear noise”
 of 5 bubbles bryantyx, 17 Aug 2016 | Read review
“It is hard to get into their lot. Not easy to find. Stay away from Freeway side. They kitchen was great. Full size frigerator etc.”
 of 5 bubbles MinnesotaCheeks, 6 Jul 2016 | Read review
“Rooms at the end of the hall are much quieter. Also, you can head down the stairs to exit as the elevators are slow!”
 of 5 bubbles Mltreece, 26 Jun 2016 | Read review
“quiet hotel over Christmas.”
 of 5 bubbles craigclark, 29 Dec 2015 | Read review
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