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Residence Inn Chicago Oak Brook

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Residence Inn Chicago Oak Brook
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166 Reviews from our TripAdvisor Community

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Showing 160: English reviews
Iowa
Reviewed 24 January 2015

My husband, two children, and I were happy with our stay here. We stayed one night for free with Marriott Rewards. The room was clean, the bed was comfortable, and we were not disturbed by other guests staying near us. We appreciated the microwave and full-sized fridge in the room. Breakfast was good, and there was plenty of seating available...

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Helpful?
Thank DrJen01
Amanda S, General Manager at Residence Inn Chicago Oak Brook, responded to this review

Dear DrJen01, Thank you for choosing to use your Marriott Reward points and stay with us. I am very glad you enjoyed the kitchen amenities in your guest room and that our breakfast offered options for your whole family. During your stay we were performing maintenance on both the pool and hot tub, I am very sorry that you didnt...

Reviewed 15 January 2015

We live in Woodridge IL. , not far from Oak Brook. Because of a fire in our home we had to stay at the Residence Inn for a couple of months. My husband and I and our doberman pincher, Baxter stayed in a one bedroom suite . My daughter and her two kids stayed down the hall in a 2...

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Helpful?
Thank Pam D
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank you so much for taking the time to write a great revew about our hotel! You all were such a pleasure to have stay here. We miss you all and hope to see you again soon!! Amanda S. Operations Manager Residence Inn Oak Brook

DENVER, CO
Reviewed 14 January 2015

While trying to unpack, today 1/13/15 I was shocked, scared, amazed that someone opened my door while I was in the room. The door opened, the person said ooops and tryied to close the door. I interrupted and asked who he was and why was he entering my room.. He said sorry, told me he was the GM and quickly...

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Helpful?
Thank DRICE99
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank You for taking the time to leave us a review on Trip Advisor. We are very sorry for the awful experience you encountered. We can assure you that it is not a regular practice and the appropriate department has been made aware. We hope to have an opportunity to better your experience with us the next time your...

Reviewed 4 January 2015

Me and my boyfriend recently stayed here for New Years to have a nice relax stay. Everything was great until I realized I had left a couple of my personal items there my straightener, curling iron, a brush, and a couple hair care items that were very valuable to me. I knew exactly where I put them the third drawer...

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3Thank Amber F
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello Amber, Thank You for taking the time to write a review on Trip Advisor. Per the converstation we had with your boyfriend on Saturday and Sunday we will be contacting you today, Monday, around mid-day after my housekeeping manager returns from her days off. We appreciate your patience during this wait and look forward to speaking with you later...

East Moline, Illinois
Reviewed 3 January 2015

My husband and I stay here when we come into town to visit our son. We have never been disappointed in the rooms. Beds are comfortable and the room decor looks like they have recently been updated. A nice look, inviting. We like the morning breakfast, better than just continental. Close to shopping and restaurants. Good value for the money.

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Helpful?
Thank bev s
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank you so much for such a great reveiw! We are glad you enjoyed your stay and hope to see you again in the future! Thank you! Amanda S Operations Manager Residence Inn Oak Brook

Chicago, Illinois
Reviewed 2 January 2015

My husband and I stayed her for two weeks while house hunting in Chicago, and were definitely pleased with our stay. Our room was spacious, comfortable and clean, and the staff very welcoming and helpful. Breakfast was great, with a wide variety of options (healthy and not so!). Another perk of this place is that 3 times a week they...

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Helpful?
Thank Alex P
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank You for taking the time to write a great review on Trip Advisor! We appreciate your great comments and will pass them along to the appropriate staff members. We hope to see you again the next time you are in the Oak Brook area! Thank You! Amanda S. Operations Manager Residence Inn Oak Brook

Boise, Idaho
Reviewed 5 December 2014

The space, the rooms, the service were all fine. The breakfast space is generous, but time to ditch the styrofoam and disposable stuff. Also, to go greener, it would be fine with me to have multi use/large dispensers of shampoo and bath gels in the bathroom. I prefer to use the stairs because I always need more exercise when traveling....

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Thank bethelandi
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank You for taking the time to write a review on Trip Advisor. We appreciate your feedback and always use your suggestions to better our hotel. We hope that you give us another chance and stay with us again the next time your travels bring you to the Chicagoland area! Thank you! Amanda Swets Operations Manager Residence Inn Oak...

Elkhart, Indiana
Reviewed 1 December 2014

Amy and her staff were excellent through out our entire extended stay. Super friendly and most helpful. Amy went the extra effort to get our room medically cleaned and ready within a few hours of being notified of us being released from Loyola Med Center. She also honored our request for a room away from the highway and on a...

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Thank serafino1313
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank You for taking the time to fill out an online review! We are so glad that you chose our hotel during your time of need. We hope to see you again the next time you are in the Oak Brook area! Thank You, Amanda Swets Operations Manager

Kettering, Ohio, United States
Reviewed 23 October 2014

The staff was friendly and extremely accommodating especially since my husband's flight home from a deployment changed several times. Had a great time. Great location. They really made you feel welcomed.

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Thank Ajmohr
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank You for taking the time to write a Trip Advisor Review. We appreciate your positive feedback and are so glad we were able to be flexible for you! We hope that we see you again the next time your travels bring you to the Chicagoland area! Thank You! Amanda S. Operations Manager Residence Inn Oak Brook

Michigan, USA
Reviewed 16 October 2014

All the staff I interacted with were super friendly and helpful! The rooms (had 2 during my stay) were clean and comfortable. Full kitchen in each room. Detriments to that are 1) refrigerator noise (do you sleep in your kitchen? thought not - maybe just turn it off during your stay). 2) No basic condiments (salt? pepper? cooking oil (even...

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Helpful?
Thank A_Michigan_Traveler
Amanda S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Hello, Thank you for taking the time to complete a review on Trip Advisor. We appreciate the feedback that you have given us! We hope to see you again the next time your travels bring you to the Chicagoland area! Thank You! Amanda S. Operations Manager Residence Inn Oak Brook

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly-renovated! Located off of I-88 near the Oakbrook Center Mall, 30 minutes from downtown Chicago our convenient location is ideal for weekend or long term stays. Our Oak Brook hotel offers apartment-style suites 50% larger than traditional rooms with fully-equipped kitchens with granite countertops, free WiFi, workstations with natural light and separate living and sleeping areas. Guests can enjoy all new modern furnishings and conveniences like complimentary breakfast, weekday evening social with snacks, beer, wine and even a complimentary grocery shopping service! Make the Residence Inn Oak Brook your weekend home for a visit to Brookfield Zoo or golfing at any one of several fine courses located nearby. Preferred by business travelers, our Oak Brook hotel is near the headquarters of McDonald's, Follett Corp., Ace Hardware, and many other large employers. Our indoor pool, fitness center, outdoor patio off the main lobby and business center make us a true stand-out! ... more   less 

Additional Information about Residence Inn Chicago Oak Brook

Address: 790 Jorie Blvd, Oak Brook, IL 60523-2256
Region: United States > Illinois > DuPage County > Oak Brook
Price Range: $140 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Chicago Oak Brook 3*
Number of rooms: 156
Reservation Options:
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Also Known As:
Residence Inn Chicago Oak Brook Hotel Oak Brook
Residence Inn Oak Brook
Oak Brook Residence Inn
Hotel Style:
#4 Family Hotel in Oak Brook
#5 Business Hotel in Oak Brook
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Chicago Oak Brook staff and other travellers.
1 question
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Bremen, Germany

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor.”
 of 5 bubbles 356clintg, 22 Nov 2016 | Read review
“a lot of places to eat and shop, can't hear noise”
 of 5 bubbles bryantyx, 17 Aug 2016 | Read review
“It is hard to get into their lot. Not easy to find. Stay away from Freeway side. They kitchen was great. Full size frigerator etc.”
 of 5 bubbles MinnesotaCheeks, 6 Jul 2016 | Read review
“Rooms at the end of the hall are much quieter. Also, you can head down the stairs to exit as the elevators are slow!”
 of 5 bubbles Mltreece, 26 Jun 2016 | Read review
“quiet hotel over Christmas.”
 of 5 bubbles craigclark, 29 Dec 2015 | Read review
5 of 5