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Doubletree Hotel Chicago Oak Brook

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Traveller (191)
Room & Suite (83)
Dining (13)
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Overview
  • Excellent39%
  • Very good34%
  • Average18%
  • Poor6%
  • Terrible3%
Travellers talk about
“double tree”(56 reviews)
“cookies”(103 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Doubletree Hotel Chicago Oak Brook
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Doubletree Hotel Chicago Oak Brook
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
5 Jun6 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,060)
There are newer reviews for Doubletree Hotel Chicago Oak Brook
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Traveller rating
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70
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385
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198
70
36
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All reviewsdouble treecookiesacross the streetsports barparking garagebreakfast buffet isgift shopbusiness centershuttle serviceroom was clean and comfortableupon checkshopping mallbusiness tripenjoyed my stayfamily reunionvery nice hotelnice stay
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11 - 15 of 1,044 reviews
Reviewed 3 April 2018

The hotel was nice enough, but the rooms are cramped and the beds were doubles, not queen as expected. The hot tub wasn't working and the paint was peeling and floating in the water. Disgusting. The location is good and central to activities. The décor...More

Review collected in partnership with DoubleTree by Hilton
Thank Craig M
Response from Ozkan C, General Manager at Doubletree Hotel Chicago Oak BrookResponded 3 April 2018

Dear Craig M, Thank you for taking the time to sharing your experience with the Double Tree Oakbrook. You indicated in your feedback that your experience was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in...More

Reviewed 2 April 2018

This was the best hotel stay I have ever experienced. The entire staff was friendly and helpful. They even were able to recommend local restaurants that delivered and set up taxi service for me. The hotel itself was going through some renovations while I was...More

Review collected in partnership with DoubleTree by Hilton
Thank jamlynn76
Response from Ozkan C, General Manager at Doubletree Hotel Chicago Oak BrookResponded 3 April 2018

Dear jamlynn76, Thank you for choosing to stay with us at the Double Tree Oakbrook during your recent visit. We very much appreciate the feedback you already provided to us as we pride ourselves in always trying to exceed our guest’s expectations. Yes, we are...More

Reviewed 31 March 2018

Manager and staff are no responsive to concerns or trying to resolve. They seem to find it acceptable when things go wrong?? Poor food, attitude and service. I would NOT return while this hotel is under management of this person. Totally unacceptableMore

Review collected in partnership with DoubleTree by Hilton
Thank robertpera
Response from Ozkan C, General Manager at Doubletree Hotel Chicago Oak BrookResponded 31 March 2018

Dear robertpera, Thank you for your feedback and sharing your experience with the Double Tree Oakbrook . You indicated in your feedback that your experience was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring...More

Reviewed 29 March 2018

Upon my arrival the Registration Desk Staff was excellent, they treated me like a valued customer. The room was clean but average. I wish the pressure in the shower was stronger but had hot water for a long shower. Great breakfast bar.More

Review collected in partnership with DoubleTree by Hilton
Thank Debra W
Response from Ozkan C, General Manager at Doubletree Hotel Chicago Oak BrookResponded 31 March 2018

Dear Debra W. Thank you for your feedback, without honest feedback we cannot improve. Please accept my apologies for the lack of pressure water. I am truly sorry. We are happy that you were happy with Front Desk Staff and Breakfast bar. We take great...More

Reviewed 20 March 2018

The staff was absolutely terrible. After they got the final payment check, they completely changed. We had a few party rooms reserved during the evening and they did not honor the agreement. They said that they just can't do that anymore. The Wedding Planner completely...More

Thank Ravi P
Response from Ozkan C, General Manager at Doubletree Hotel Chicago Oak BrookResponded 3 April 2018

Dear Ravi P, We are truly sorry to hear that your sister’s wedding experience didn’t meet your expectations. We would love to speak to you directly about this at your earliest convenience. Please contact us directly at 630-472-6076 . Khulood ALfadhel Wedding & Social Specialist

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$112 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Oak Brook
#3 Business Hotel in Oak Brook
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$112 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Oak Brook
#3 Business Hotel in Oak Brook
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (191)
Room & Suite (83)
Dining (13)
Pool & Beach (1)
Business Centre & Event Rooms (16)
Questions & Answers
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podant
28 December 2016|
AnswerShow all 4 answers
Response from Lowell H | Reviewed this property |
Microwaves in every room Mini fridges you may have to request one as they are not in every room.
1
Vote
Timothy M
17 December 2016|
AnswerShow all 2 answers
Response from 06BB | Reviewed this property |
This is a no pet hotel.
0
Votes
Enrique F
11 December 2016|
AnswerShow all 4 answers
Response from Neil W | Reviewed this property |
You must request a refrigerator as there are none in the rooms. I agree with another post that the McDonald's nearby is really good.
0
Votes
Room Tips
"Might want to avoid balcony rooms during the winter. Call to confirm they fixed plumbing issues."
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"Stay away from rooms that end in 33, you will hear the elevators running all the time."
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"This is an older hotel and the rooms are small. No microwaves or fridge."
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"We were on the top floor so it was quiet."
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