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BEST WESTERN Chicago Southland

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BEST WESTERN Chicago Southland
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243 Reviews from our TripAdvisor Community

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Showing 237: English reviews
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Newcastle, United Kingdom
Reviewed 4 days ago NEW

I have stayed at this hotel twice now and both times I have been the staff and the hotel has been outstanding, they really do make their guest feel like home which is perfect. The hotel is in an easy place to get to and is close to many stores etc. It is truly and outstanding hotel.

Review collected in partnership with Best Western
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Helpful?
Thank adamhT352KE
HOTEL’S FAVOURITE REVIEW
Reviewed 29 October 2016 via mobile

We were surprised to find this off the path motel that is such a nice place. The rooms are quiet and comfortable. The staff is all very nice and very helpful. The breakfast leaves a bit to be desired. The spa was somewhat over chlorinated was it works! We will put this on our list of places to return.

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Helpful?
Thank smickee
About Hotel's Favourite Review
Paige K, Manager at BEST WESTERN Chicago Southland, responded to this review

Smickee, Thank you for your review on our hotel. I am glad to hear that you had a great stay. I look forward to having you here again with us.

Chicago, United States
Reviewed 6 days ago NEW

Great staff and service. Cleanliness was great as well!!! They accommodated my guest and I with the room that we needed after booking the wrong room through hotels.com by accident. Breakfast was great and the WIFI was strong.

Review collected in partnership with Best Western
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Thank 753dorisf
Usa
Reviewed 2 weeks ago

Thank you very relaxing...pool and whirlpool nice area clean. Internet area nice. Welcoming environment. Staff very helpful with great smile and customer service. Would highly recommend.. Even for family outing stay.. Saw couples with their children swimming laughing.. Wow. Nice.

Review collected in partnership with Best Western
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Helpful?
Thank 474antoinettes
Garland, Texas
Reviewed 3 weeks ago

I could have stayed at a motel if I wanted to have to see a shower with cracks all through it and ants on the floor. Plus my bill was wrong and a Manger is never in office to fix the problem. Was over charged from what the lady at the front desk told me the stay was going to...

Review collected in partnership with Best Western
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Thank qyanaw
Milwaukee, Wisconsin
Reviewed 3 weeks ago

Check In was efficient, the clerk was nice. we were provided wristbands for the pool but I am not sure why, we were the only guest during the two day stay that I seen wearing them. Pool itself was gross! Cold clouded pool water, the hot tub was luke warm and literally had hair around the chipping paint and even...

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Helpful?
Thank JocyAmariz
Los Angeles, California
Reviewed 4 weeks ago

Very nice hotel with clean facilities. Reasonably priced items in the vending machines.The staff were helpful and courteous. The breakfast was better than most. I will stay here again when I travel this way again. It was a great experience.

Review collected in partnership with Best Western
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Thank R6561GZstevent
chicago, United States
Reviewed 2 March 2017

We were attending a Mardi Gras Party that night that was literally 6 min away from BW. Never actually staying at a BW Hotel before we chose it because of the location, however,, it was a wonderful experience; the staff was very friendly and helpful. And I must admit, I was pleasantly surprised at the quality of the room... Thanks...

Review collected in partnership with Best Western
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Thank sheriad2017
Baldwin Park, California
Reviewed 18 November 2016

Very attentive staff!!! Belen was very nice at time at check in she made it so easy, since we were so tired from our flight we got in at 1 am she gaves us water and some snacks... Breakfast was always nice and warm!!!

Review collected in partnership with Best Western
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1Thank Beatriz A
Paige K, Manager at BEST WESTERN Chicago Southland, responded to this review

Beatriz A, Thank you for your stay at our Best Western hotel, I'm so happy to hear that you experience the great customer service that our entire team strives to provide every day. We look forward to seeing you again and I will make sure to past the compliments on to Belen.

Walnut Creek, California, Usa
Reviewed 16 November 2016

Nice enough hotel. Was only in town for a funeral and not from the area so I wasn't there much. It had a nice breakfast and only issue was the wind would blow through the window and it kept me up the first night and was to exhausted to notice the 2nd.

Review collected in partnership with Best Western
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Helpful?
Thank Jennifer A
Paige K, Manager at BEST WESTERN Chicago Southland, responded to this review

Jennifer A, Thank your for reviewing your stay at our hotel, I'm so sorry for your loss and hope you will visit us again during a brighter time. I'm sorry about the window issue I can assure you that your next stay at our hotel will be great and i hope you will give us another chance.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The BEST WESTERN Chicago Southland is a brand new completely revamped property featuring double queen, king rooms and jacuzzi suites. All rooms have flat screen TVs. There is a free pool, hot tub, fitness center, business center and breakfast buffet! Make your reservation now! ... more   less 

Additional Information about BEST WESTERN Chicago Southland

Address: 4375 Frontage Rd, Oak Forest, IL 60452-4628 (Formerly BEST WESTERN PLUS Chicago Southland)
Region: United States > Illinois > Oak Forest
Price Range: $141 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Chicago Southland 3*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Hotwire, Orbitz, Best Western, Travelocity, Booking.com, HotelsforEveryone, Priceline, Cancelon, TripOnline SA and HotelQuickly so you can book your BEST WESTERN Chicago Southland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Chicago Southland Hotel Oak Forest
Oak Forest Ramada
Ramada Oak Forest
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Chicago Southland staff and other travellers.
7 questions
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Kansas City, Missouri
VA
9 months ago
Washington DC, District of Columbia
over a year ago
Colorado Springs, Colorado
over a year ago

See all questions (7)

Questions? Get answers from BEST WESTERN Chicago Southland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay away from the gross pool and hot tub!!!”
JocyAmariz, 1 Apr 2017 | Read review
“The front parking lot has giant, very bright lights that face some of the rooms.”
RoamingTheGlobe, 7 Nov 2016 | Read review
“all rooms at all levels are OK”
chukwuka0, 18 Jan 2016 | Read review
“When making room choices online, call the hotel to verity that you will receive this room choice”
ChicagoOceanwaters, 14 Sep 2015 | Read review
“Try for a second floor room.”
Sharon8309, 12 Sep 2015 | Read review
5 of 5