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Hilton Garden Inn Chicago / Oakbrook Terrace

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Hilton Garden Inn Chicago \/ Oakbrook Terrace
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625 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Chicago / Oakbrook Terrace
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Showing 613: English reviews
Cincinnati, United States
1 review
Reviewed 27 October 2016

I highly recommend this hotel chain for business or family vacation. We had a great time in Chicago. The rooms very very neat and well kept. The entire staff made us fell welcome and took care of our every need.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank John K
NWILLIAMS73, Assistant General Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Dear valued Guest, Thank you very much for taking the time to review your recent stay with us. We appreciate your positive feedback regarding the rooms and our staff. We look forward to your next visit with us. Sincerely, Nicoleta Williams More 

Oxford, Michigan
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 24 October 2016

I was in town for a quick get away. This is nice, clean and quite hotel. I can only say good things about this property. It had really comfortable beds. Price very reasonable. I did not have time to use the pool or the exercise facility. I also did not have time to use the internet service. Breakfast cost $12.00

Helpful?
Thank ThaiH79
NWILLIAMS73, Assistant General Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Dear valued guest, Thank you very much for taking the time to review your recent stay with us. We appreciate your positive feedback regarding our clean rooms and comfortable beds. We look forward to welcoming you back in the future! Sincerely, Nicoleta Williams More 

Morton, Illinois
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 October 2016 via mobile

My wife and I had stayed here several years ago and had a very nice stay. So, we decided to choose this hotel again for our trip to Chicagoland with our 2 kids. Staff was fantastic. The hotel maintenance engineer fixed our radio and gave us all free breakfast coupons for our trouble. Rooms were great and front desk was... More 

Helpful?
Thank Kyle F
NWILLIAMS73, Assistant General Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Dear valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel, and the quality of service you received from our staff. It’s always good to hear we are meeting the expectations our guest come to expect and... More 

Phoenix, United States
1 review
Reviewed 16 October 2016

Delightful stay, thank you! We swam in the pool and the temperature was perfect - very clean too. Breakfast staff was wonderful and very helpful - we ordered omelettes and they had a waffle maker which is always fun. Yoghurt was top quality. The room was comfortable and bedding was luxurious-like quality. The only downside of the room was there... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Alison H
NWILLIAMS73, Assistant General Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. We are very delighted to hear that you enjoyed your breakfast and that you found our beds comfortable. Please accept my sincere apology for any disappointment due to not having a balcony. Please let me know when you will be in the area... More 

Austin
2 reviews
Reviewed 16 October 2016

i would recommend this hotel great location and service is good i will surely comeback , love the breakfast option available at the additional cost i would recommend this hotel to anyone who is looking for comfortable stay very close to oakbrook center and shopping mall plus lot of options for dining in

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Nupur K
NWILLIAMS73, Assistant General Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Dear Valued Guest, Thank you so much for taking the time to share your high ratings and great comments about us on Trip Advisor. We are so glad to know of your satisfaction with our property We appreciate your choosing to stay with us and for recommending us to others. It will be our pleasure to welcome you back again... More 

New Orleans, Louisiana
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 October 2016 via mobile

When I arrived, the staff greeted me with Smiling faces. Kayla upgraded my room at no additional charge, gave me a late checkout and also helped me find the local food places and town happenings. The gym was great and the room was spacious and clean. I can say, an overall pleasant stay. Adona C.

Helpful?
Thank adona_williams
NWILLIAMS73, Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Dear Guest, Thank you very much for the high ratings and great comments you shared about our hotel on Trip Advisor. We are glad you were warmly welcomed by Kyla, We have shared your accolades with her and our management team. We appreciate your feedback and we look forward to welcoming you back! Sincerely, Nicoleta Williams More 

Grand Rapids, Michigan
1 review
Reviewed 10 October 2016

The staff was all very friendly and the check in and out process was easy and efficient. The room itself was very clean with the right amount of ammenities. It was nice to have the Keurig in the room. I would recommend this to anyone.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank H9365KDjasona
NWILLIAMS73, Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Dear Valued Guest, Thank you so much for such a wonderful review. We appreciate your compliments of our front desk staff, as they are an asset to the company. Thank you for recommending our hotel. We look forward to welcoming you back in the future. Best Regards, Nicoleta Williams More 

Hammond, Indiana
1 review
Reviewed 8 October 2016

Great area with a beautiful mall close. Staff was friendly the room was perfect and the fruit infused water was delightful. I loved it there would definitely recommend. Is a perfect spot for a getaway.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank tyler26119
NWILLIAMS73, Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Dear Guest, Thank you so much for you review and for recommending our hotel. We also appreciate your compliments about our staff. We look forward to welcoming you back in the future. Best Regards, Nicoleta Williams More 

Bettendorf, Iowa
1 review
Reviewed 2 October 2016

Check in was super fast and staff members were very curtious. The only issue I had with my room was the overpowering smell of bleach when I entered the room. Some cleaning staff member was a bit too zealous with making sure my room was sanitized. However, the white comforters and bed linens were pristine and I slept well after... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank lizl251
NWILLIAMS73, Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your feedback. We are very sorry about the bleach smell in your room. Please know that this is not typical to our hotel. We will make every effort to ensure our rooms meet the highest housekeeping standards. We appreciate your business and we look forward to welcoming... More 

Rapid City, South Dakota
1 review
Reviewed 29 September 2016

Great location! very reasonably priced! Very clean and staff at front desk were very polite and helpful. I would have given this an excellent rating if it weren't for the very high cost of parking. Perfect place to stay if you don't have to park a vehicle.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank mfxford

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
At the center of the beautiful Oak Brook area commercial district, nearby entertainment, attractions, renowned shopping venues and prestigious communities is the premier hotel for service, style and comfort...Hilton Garden Inn Oakbrook Terrace hotel. Located 18 miles west of downtown Chicago and 14 miles southwest of O'Hare International Airport, the Hilton Garden Inn Oakbrook Terrace hotel is in the heart of DuPage County, The Magnificent Miles West of Chicago. A 100% newly renovated hotel, it is part of the Drury Lane Theatre Conference Center and Hotel Complex. ... more   less 

Additional Information about Hilton Garden Inn Chicago / Oakbrook Terrace

Address: 1000 Drury Lane, Oakbrook Terrace, IL 60181-4645
Region: United States > Illinois > DuPage County > Oakbrook Terrace
Price Range: $125 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chicago / Oakbrook Terrace 3*
Number of rooms: 128
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, HotelTravel.com, HotelsforEveryone, Hotels.com, Travelocity, Expedia, Priceline and Odigeo so you can book your Hilton Garden Inn Chicago / Oakbrook Terrace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Oakbrook Terrace Hotel Oakbrook Terrace
Hilton Oakbrook Terrace
Hotel Style:
#2 Romantic Hotel in Oakbrook Terrace
#3 Family Hotel in Oakbrook Terrace
#5 Business Hotel in Oakbrook Terrace
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chicago / Oakbrook Terrace staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Chicago / Oakbrook Terrace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Would not recommend Room 244 until after repairs are up to standard.”
 of 5 bubbles scarletjazz, 14 Nov 2016 | Read review
“You need handicapped accessible products for an adult, as well as a 3 year old.”
 of 5 bubbles talk2me9ad2, 23 Jul 2016 | Read review
“Pick an upper floor and ask for a road side room so you can see the sunrise”
 of 5 bubbles , 27 Jun 2016 | Read review
“Get a room facing the parking lot.”
 of 5 bubbles dcurran52203, 19 May 2016 | Read review
“No Continental Breakfast - Could deter families”
 of 5 bubbles Slickyrick, 13 May 2016 | Read review
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