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17W445 Roosevelt Rd, Oakbrook Terrace, IL 60181-3526
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveller (62)
Room & Suite (48)
Dining (8)

About

#4 of 8 hotels in Oakbrook Terrace
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Comfort Suites Hotel located in the heart of the Oak Brook business district, offers 100% smoke free accommodations in all 2-Room suites. All suites have french style doors seperating the bedroom and living room. Each room has a flat screen TV (32" and larger). Each suite has 2 flat screen TVs. The hotel offers a full cooked hot breakfast daily, free Wi-Fi, indoor pool, dry Sauna, 24 hour fitness center, Business Center, 24 hour coin-operated guest laundry and more. The hotel has a lounge featuting a bar open some weekday evenings - come join us and mingle with other guests.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Indoor pool
Heated pool
Sauna
Breakfast available
Breakfast buffet
Vending machine
Airport transportation
Business Centre with Internet Access
Conference facilities
Meeting rooms
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Telephone
Kitchenette
Microwave
Flatscreen TV
Complimentary toiletries
Wake-up service / alarm clock
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Languages Spoken
English, Spanish
Hotel links
Special Offer:Stay 2 Nights, Get 2,000 Points; Stay 3 Nights, Get 5,000 Points

Location

Full view
57Somewhat walkable
Grade: 57 out of 100
24Restaurantswithin 1 km
1Attractionwithin 1 km
324Reviews4Q+A89Room tips
Traveller rating
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Trent M wrote a review Oct 2022
1 contribution
The hotel is very clean and the staff was friendly. No problem there. Breakfast is as expected. They say they have a lounge/bar. This is not correct. They have a sitting area next to the pool and what used to be a bar. Nothing there now. Just a sitting area. They should not claim to have a bar. That needs to be changed on their description. The pool was fine. Not very clear water. There is no hot tub and the sauna is boarded up. There used to be some arcade area next to it but that is gone too. Oh and the pool closes at 8:00. Who closes their pool at 8? The beds are only doubles so not big enough for two adults. They do not have room service so you have to request anything you want. We had to empty our own garbage down the hall and go request new bags. We had to have our room keys reset 7 times while there. They either need new door readers or new cards. Anyway, decent place to stay for adults who just need a place to sleep. Not good for couples or kids. We were there with our 3 teenagers on a family trip. Not recommended for that. Will not be back.
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Date of stay: October 2022
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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skelco11 wrote a review Oct 2022
Hong Kong, China340 contributions123 helpful votes
We knew we were in trouble when we first walked in. The place itself has a funny smell, and when we arrived there was a group of men lounging around drinking beer and talking loudly in the lobby by the check in desk. Behind the desk (and in various other places) they have posted warning signs about no fighting on premises and abusive treatment of employees will not be tolerated. The hotel is old and extremely shabby. The room size was fine, but that doesn’t make up for the dirty and stained carpet, the shower that has no pressure and will not drain, the sink that also will not drain, the lack of a safe, the mold in the shower stall, the curtains that don’t close completely, the fact that they’ll only clean a room after 3 days, and the noise from the main road that is feet away. Perhaps the worst thing, though, is the stairwell near the parking lot. The door had been propped open throughout our stay, and there were bags of personal trash in the stairwell along with pools of urine. It appears there is possibly a homeless person living in the stairwell, and during our 3 night stay the yeah and urine remained.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Eric D wrote a review Aug 2022
Chicago, Illinois7 contributions16 helpful votes
I recently had a great stay at the Comfort suites. I stayed for 2 nights and the rooms were clean and spacious. Everyone at the hotel was very hospitable. I'd highly recommend for anyone looing for a place to stay in the Oak Brook area
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Date of stay: July 2022
Value
Rooms
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Cody K wrote a review Aug 2022
1 contribution1 helpful vote
DO NOT BOOK HERE!! I didn't even get to stay here. My 3 night reservation was paid for and active with a hotel confirmation number. I go to check in and my reservation has been canceled without me knowing and no refund. Place is trash, "manager" Moe and his assistant lied to me several times and I lost $300. DO NOT STAY HERE!!! I REPEAT KEEP LOOKING DO NOT BOOK A ROOM HERE! LIERS AND SCAMMERS!!!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Go596047 wrote a review Jun 2022
3 contributions
Hotel lies, fake pictures, fraud, information purposefully missing on their site, hotel risks guests safety by, without informing hotel guestd b4 they book that hotel puts paying hotel guest safety at risk by having booze filled, drunken private parties of non hotel guests in the basement where pool and other amenities are not allowing hotel guest to use them. But pool is so gross/dirty you can not see thru water and would not want to use it anyway. Hotel had an armed (with gun) security guard on premises, but only for the nights they had the rowdy drunks downstairs. We thought it strange when we checked in desk had signs all over saying hotel staff would not tolerate being verbally abused, drunk people, etc. Where in the world do hotel guests do that on a regular basis, especially at the location of this hotel in upper class safe suburb? Well we found out it was 5 private guests/non hotel stayers downstairs drunks. And because they had so many non guests, there WERE NO PARKING SPOTS LEFT. Front desk said, we have private party here that is why no spots. When asked what are we suppose to do, hotel said, "what do you want me to do about it. Just find some place else to park." Hotel had sign on sauna saying it was closed due to Covid, BUT you could tell sauna had not worked or been used for years as control for it was ripped out and inside of Sauna all tore up, hotel dirty, room dirty, hotel is committing fraud, and customer is not getting what was advertised, what customer bargained for. ASKED TO BE ALLOWED TO LEAVE Right AFTER CHECK IN. Of course no way to know any of this until you check in. Of course HOTEL has policy NO REFUNDS/NO CHANGES ALLOWED AFTER YOU CHECK IN... RIGHT. Otherwise they could not force you to stay after you checked in because everyone would leave...
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Brian P wrote a review Jun 2022
1 contribution
The rooms are very clean and the staff is very courteous. They have a nice breakfast area and an indoor pool which my kids enjoyed. Good location. The beds are very comfortable and I got a great night's sleep.
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Date of stay: May 2022
Rooms
Location
Service
Room Tip: Rooms are probably quieter on the back side of the hotel, away from Roosevelt Road, though I...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Latoz Family wrote a review Apr 2022
7 contributions2 helpful votes
This hotel looks way different in person than the pictures they have posted on their website. Everything in this hotel is old. Pool has way to much chlorine, water is dirty and no place to sit and watch your children swim. Staff was very rude at front desk at time of check in. Room needs updated and cleaned. Very overpriced for this condition of a hotel. Asked for a refund so we could leave and was told no.
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Amanda F wrote a review Mar 2022
1 contribution2 helpful votes
The entire first floor smells like smoke, the thermostat did not work, online it said the pool was open until 10pm, on the door of the pool it said 8pm, and then suddenly they tell us they closed at 2pm due to "shortened hours." Very rude customer service. Would NOT recommend.
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Mario wrote a review Oct 2021
Fort Lauderdale, Florida1 contribution
I have to say with COVID everyone is scared of what can happen but have to say that the staff at this hotel was helpful and helped from the front desk to Houskeeping and very one was wonderful rooms where clean and I will say it’s first hotel I see that’s choice brand with the nice tablet check inn i will come back and visit this location again
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Date of stay: October 2021Trip type: Travelled with family
Room Tip: nice hotel and just ask staff Always willing to help
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Hannah wrote a review Aug 2021
1 contribution
This is NOT a smoke free hotel and the management/owner will give you the run around. Still waiting on my refund 4 months later. The hallways and rooms wreaked of smoke, despite signing an agreement that it was a smoke free building. Additionally, in my room the window shades looking out onto the parking lot and directly into another hotel room wouldn't close so there was no privacy! Im also not sure if the building is just old and dingey, or if it's not cleaned well, but the pictures online are definitely not what you get in person. I also did not have cell service in my room, if that is something you would be concerned about. Because of all of these factors, I did not stay here longer than it took me to find another place to stay. The manager promised a full refund, but said he couldn't print or send email documentation of this until 3am. I received a partial refund, except for about $100. The manager keeps telling me that corporate approved the full refund, but can't give me documentation. Turns out this is a franchised branch, so Comfort Suites corporate won't do anything, so you have to talk to the owner, Laveen, who won't give straight answers and claims it was a sold out night, despite me watching 2 groups make same night reservations while I was waiting to officially check out. If you're at all uncertain about this place, I would not book, your card will be charged, and you won't get your money back.
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Date of stay: April 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$100 - US$131 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort suites oakbrook terrace hotel oakbrook terrace, oakbrook terrace comfort suites
LOCATION
United StatesIllinoisDuPage CountyOakbrook Terrace
NUMBER OF ROOMS
103
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COMFORT SUITES OAKBROOK TERRACE: UPDATED 2022 Hotel Reviews, Price Comparison and 98 Photos (IL) - Tripadvisor

Frequently Asked Questions about Comfort Suites Oakbrook Terrace
Which popular attractions are close to Comfort Suites Oakbrook Terrace?
Nearby attractions include Gullivers Pizza and Pub (0.1 km), Windy City Curling (1.0 km), and Stella's Place (1.1 km).
What are some of the property amenities at Comfort Suites Oakbrook Terrace?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Comfort Suites Oakbrook Terrace?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Comfort Suites Oakbrook Terrace?
Guests can enjoy free breakfast during their stay.
Is parking available at Comfort Suites Oakbrook Terrace?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Suites Oakbrook Terrace?
Conveniently located restaurants include Simons's Restaurant Incorporated, Anyway's, and Gullivers Pizza and Pub.
Are there opportunities to exercise at Comfort Suites Oakbrook Terrace?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Comfort Suites Oakbrook Terrace have airport transportation?
Yes, Comfort Suites Oakbrook Terrace offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Comfort Suites Oakbrook Terrace located near the city centre?
Yes, it is 0.8 km away from the centre of Oakbrook Terrace.
Are any cleaning services offered at Comfort Suites Oakbrook Terrace?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Comfort Suites Oakbrook Terrace?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.