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Courtyard Chicago Oakbrook Terrace

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214 Reviews from our TripAdvisor Community

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Showing 213: English reviews
Atlanta, Georgia
Reviewed 27 August 2016 via mobile

This hotel is in a good location, clean and modernized. My issue is with the layout...there was only one elevator on property at the very back corner of the hotel. To get to my room, I had to walk almost the entire perimeter of the hotel, which is fine if you're not lugging bags with you. Rooms were comfortable and...

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Helpful?
Thank Mary S
Josh D, General Manager at Courtyard Chicago Oakbrook Terrace, responded to this review

Mary S I am glad that you enjoyed some of the amenities of the hotel during your recent stay. We will be looking in to options to upgrade our hairdryers for future guests. Regards, Josh D General Manager

Poughkeepsie, New York, United States
Reviewed 19 August 2016

Stay at this Courtyard one night. It was typical Courtyard, an average room for this category hotel. Unfortunately, the same can't be said for the Bistro. My past experiences with Courtyard Bistros has been rather good pushing the Marriott concept of reasonably priced well prepared offerings with good friendly service. This Bistro struck out on both accounts. The best that...

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Helpful?
Thank Alan L
Josh D, General Manager at Courtyard Chicago Oakbrook Terrace, responded to this review

Alan L Your feedback regarding the service you received will be incorporated in future training for our Bistro staff. Thank you for taking the time to share it with us. Regards, Josh D General Manager

Reviewed 13 August 2016

I joined my husband on a business trip, and his company stayed at the Marriott. I spent a few days on my own while he was in meetings, so I appreciated the various common areas (beautiful courtyard, nice lobby area, good workout facility) to utilize while I was "stuck" in the hotel. It is also very conveniently located to various...

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Helpful?
Thank Jennifer N
Josh D, General Manager at Courtyard Chicago Oakbrook Terrace, responded to this review

Jennifer N Thank you for the great feedback. We will take the opportunity to review the training for behind the bar area to meet the needs of our guests. Our goal is to give our guests the best possible experience from the room to the Bistro. Regards, Josh D General Manager

Urbana, IL
Reviewed 7 August 2016 via mobile

My family and I stayed at this hotel last night. We're gold elite members and have specifications in our preferences. I can tell you with 100% certainty that hotel employees don't read them nor do they care. Don't bother asking for extra pillows or towels, because you're not going to get them. Also, like other readers, a hot tub would...

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Helpful?
Thank momcat63
Josh D, General Manager at Courtyard Chicago Oakbrook Terrace, responded to this review

Moncat63 Thank you for taking time to share your experience about your most recent stay. I am disappointed to hear that you did not receive the service that Marriott is known for. We will be reviewing the temperature of the pool in efforts to make it comfortable for all guests. In addition, I will be reviewing with our staff the...

Lynchburg, Virginia
Reviewed 6 August 2016

Booked room during the first week of August (2016) as it was convenient to my business needs. Check in was no problem. I have a slight disability and need an elevator even though the property is two stories. The elevator is in the complete opposite side of the front of the hotel. A very long walk from the front desk...

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Helpful?
Thank Mike C
Josh D, General Manager at Courtyard Chicago Oakbrook Terrace, responded to this review

Dear Mike C We are sorry to hear about the issues that you faced during your stay with us. We take great pride in not only our service but also the quality of offerings we have at our hotel. I will be addressing the quality concerns of the food with our Bistro staff since our food is made fresh daily...

Seattle, Washington
Reviewed 3 August 2016 via mobile

The second night the internet didn't work in my room. After tinkering with my PC and phone and talking to the front desk and going to the lobby the staff finally figured out that they needed their tech support to call me. Turns out they needed to restart their access points in that part of the hotel. They were nice...

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Thank BigCitiesBoy
Reviewed 30 July 2016

My husband and I stayed here before a couple of years ago and so made the reservation without realizing how much the price had gone up. Presumably catering to business travelers on expense accounts in this busy area. Our room was very clean and comfortable and the service was good. However, I was disappointed by the condition of the upholstered...

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Helpful?
Thank Barbara N
Josh D, General Manager at Courtyard Chicago Oakbrook Terrace, responded to this review

Barbara N, Thank you for submitting a review. Our hotel is slated to go through an update of the lobby area this year which will bring a refreshed look for all of our guests. Regards, Josh Dierker General Manager

Reviewed 24 July 2016 via mobile

Our son choose this hotel for the out of town guests attending the wedding. The hotel was very accommodating to allow several of us traveling together to have connecting rooms or very close together. The rooms are recently updated and quiet. There is a nice courtyard that the grooms played games and hung out before the wedding. They ran a...

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Helpful?
Thank Lesa M
Josh D, General Manager at Courtyard Chicago Oakbrook Terrace, responded to this review

We are so happy to hear that we were able to provide you a great place to stay while attending the wedding! Josh Dierker General Manager

Illinois
Reviewed 18 July 2016

This is a quiet hotel surrounded by office buildings, but close to many dining and shopping options. Standard Courtyard in good condition with a friendly front desk agent. Would stay here again if coming to the Oak Brook area for a weekend shopping trip.

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Thank IllinoisPanther
Josh D, General Manager at Courtyard Chicago Oakbrook Terrace, responded to this review

The Oakbrook area is always a great place to come for a shopping trip! We are lucky to be centered between two outstanding malls.

Tulsa, Oklahoma
Reviewed 20 June 2016

Price was good, tucked in among building it was very quiet. Security was good. Lots of food within a few blocks. Easy access to highways. If returning to Chicago I would return or recommend to others traveling to the area. We enjoyed not being downtown.

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Thank casmith602

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Courtyard Chicago Oakbrook Terrace

Address: 6 Transam Plaza Dr, Oakbrook Terrace, IL 60181-4254
Region: United States > Illinois > DuPage County > Oakbrook Terrace
Price Range: $119 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chicago Oakbrook Terrace 3*
Number of rooms: 147
Reservation Options:
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Also Known As:
Courtyard By Marriott Chicago Oakbrook Terrace Hotel Oakbrook Terrace
Courtyard Oakbrook Terrace
Oakbrook Terrace Courtyard
Oakbrook Terrace Marriott
Hotel Style:
#2 Family Hotel in Oakbrook Terrace
#3 Business Hotel in Oakbrook Terrace
#4 Romantic Hotel in Oakbrook Terrace
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Chicago Oakbrook Terrace staff and other travellers.
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Questions? Get answers from Courtyard Chicago Oakbrook Terrace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay away from room 137 as close to exit & the door lock mechanism is very loud, plus plenty of people coming in/out this exit.”
 of 5 bubbles SweetWillie, 24 Nov 2016 | Read review
“The hotel is nestled in an executive park so all rooms are quiet.”
 of 5 bubbles V1363BTrobertb, 29 Sep 2016 | Read review
“ask for a balcony that overlooks the courtyard for a nice view”
 of 5 bubbles 107jennifern, 13 Aug 2016 | Read review
“Choose a room at the Embassy Suits one block down the road.”
 of 5 bubbles C3240IBmikec, 6 Aug 2016 | Read review
“Quietest rooms are on the inside garden side.”
  • Small but clean and functional bathroom
  • Small but clean and functional bathroom
  • Somewhat comfortable sofabed
  • Small but clean and functional bathroom
  • Small but clean and functional bathroom
  • Working desk
  • Standard King Room with sofabed
 of 5 bubbles Vezich, 23 May 2016 | Read review
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