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Hilton Chicago Oak Brook Suites

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882 Reviews from our TripAdvisor Community

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Showing 873: English reviews
Orland Park, Illinois
Reviewed 2 days ago NEW

There were only minor annoyances during our stay, but the well maintained environment, well appointed suites (including refrigerator and microwave) along with a location near shopping and restaurants were perfect!

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Helpful?
Thank brianmO1877EP
West Bend, Wisconsin
Reviewed 3 days ago NEW

I have had several meetings at this location and cannot recommend it more highly. The staff is incredible and always on top of any last minute needs for a meeting. Beatta is the main meeting organizer and she is amazing. Great place to stay for business.

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Helpful?
Thank tstell
Dubuque, Iowa
Reviewed 6 days ago NEW

Have always had great experiences at this hotel with exception of breakfast buffet. Avoid breakfast buffet. Otherwise clean friendly staff. Great location. Many attractions nearby and many restaurant choices.

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Helpful?
Thank jeanneh122
Ann Arbor, Michigan
Reviewed 6 days ago NEW

I found this hotel to be a solid choice in the area. I stayed in a queen suite, and the room was in decent shape despite its age. The sofa bed was of quite good quality. In the bedroom, there was a compact machine for cleaner air, which did help. I received free breakfast as Hilton Gold member, and the...

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Helpful?
Thank Simon H
West Virginia
Reviewed 1 week ago

Good hotel in general. Glass elevators adorn an atrium in the center of this hotel which is an atrium. A very nice Embassy Suites look. Rooms at this property are very dated. I just do not expect peeling wallpaper, and old chipped furniture when I stay at a Hilton. I expect everything the name stands for, thus my last 2...

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Helpful?
Thank BobbyIceCubes
Donald H, Director of Sales at Hilton Chicago Oak Brook Suites, responded to this review

Thank you for staying with us at Hilton Chicago/Oak Brook Suites and for taking the time to write a review of the hotel. While we appreciate your feedback in regards to our excellent dinner staff, three is no excuse for the issues you encountered in regards to the condition of your guest suite and the lack of attentiveness from our...

United States
Reviewed 1 week ago

We booked a suite on Thanksgiving holiday. The hotel offered good rate. As Honors gold, we received free breakfast, which was quite adequate for a regular breakfast. The hotel was clearly not crowded during the holiday, and everything worked out fine. Our room was spacious and clean, and sofa bed was also decent in quality. The hotel is next to...

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Helpful?
Thank Xuming H
Donald H, Director of Sales at Hilton Chicago Oak Brook Suites, responded to this review

Thank you for staying with us at Hilton Chicago/Oak Brook Suites over the Thanksgiving holiday and for taking the time to write a review of the hotel. While glad that everything was "decent" and that you will likely stay with us again, we always like to be considered as "outstanding." On behalf of our entire team, please accept my apology...

CHICAGO, IL
Reviewed 1 week ago

Can't wait until my next outting. This facility has made serveral updates. It's lounging area is quit comfortable. The access to the business center is very accommodating and the staff is very pleasant. See ya soon..

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Helpful?
Thank WHOOOPY
Donald H, Director of Sales at Hilton Chicago Oak Brook Suites, responded to this review

Thank you for staying with us at Hilton Chicago/Oak Brook Suites and for taking the time to write a review of the hotel. We can't wait to have you back with us again either! Glad you noticed the renovation to the atrium/lounge/restaurant and appreciate you recognizing our staff as they are the reason that people like yourself keep coming back...

MONROE, United States
Reviewed 2 weeks ago

My wife and I were at this Hilton it was clean, nice people, good atmosphere, a pleasure to sit in the lobby, good drinks at the bar, great hot tube nice and worm, free parking, and what not? anything you wish for in a good enjoyable stay is at this hilton No better place to go

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Helpful?
Thank 1mendyw
Donald H, Director of Sales at Hilton Chicago Oak Brook Suites, responded to this review

Thank you for staying with us at Hilton Chicago/Oak Brook Suites and for taking the time to write a review of the hotel. Wow! No better place to go? Thank you so much for that great endorsement of our hotel and thrilled to hear that you and your wife had an enjoyable stay! We look forward to seeing you again...

new york, United States
Reviewed 2 weeks ago

rip off tried to charge us $20 each for coffee Impossible staff did not want to accommodate Never will stay in a Hilton again This is not the first time we had issues with Hilton The other brands under the banner are much better never had any issues.

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Helpful?
Thank 809nissimi
Stefan G, General Manager at Hilton Chicago Oak Brook Suites, responded to this review

Dear 809nissimi, I am very sorry to hear that you are disappointed with your stay with us. I would love the opportunity to resolve this situation and hopefully regain you as a valuable customer. Can you please call me at 312 617 2005 (cell) or email me at Stefan.gruvberger@Hilton.com at your convenience so I can make this right for you....

Saint Louis, Missouri
Reviewed 3 weeks ago

Hotel staff is rude. Not enough towels in room. Waited an hour for more when we offered to come and get them. Let guests have parties in their room. Rooms are very nice as long as you don't have to deal with other issues.

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Helpful?
Thank Terri N
Donald H, Director of Sales at Hilton Chicago Oak Brook Suites, responded to this review

Thank you for staying with us at Hilton Chicago/Oak Brook Suites and for taking the time to write a review of the hotel. While we appreciate your comments in regards to our guest suites being very nice, please accept my apology for the problems that you encountered in regards to our staff, lack of supplies in your suite and for...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
At the center of the beautiful Oakbrook area commercial district, nearby entertainment, attractions, renowned shopping venues and prestigious communities is the premier hotel for service, style and comfort. Located 18 miles west of downtown Chicago and 14 miles southwest of O'Hare International Airport, the Hilton Chicago Oak Brook is in the heart of DuPage County, The Magnificent Miles West of Chicago. An all-suites hotel centered around a lush 10-story atrium, it is part of the Drury Lane Theatre, Conference Center and Hotel Complex. ... more   less 

Additional Information about Hilton Chicago Oak Brook Suites

Address: 10 Drury Ln, Oakbrook Terrace, IL 60181-4614
Region: United States > Illinois > DuPage County > Oakbrook Terrace
Price Range: $159 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Chicago Oak Brook Suites 3.5*
Number of rooms: 211
Reservation Options:
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Also Known As:
Hilton Suites Oakbrook Terrace Hotel Oakbrook Terrace
Hilton Hotel Oakbrook Terrace
Hilton Oakbrook Terrace
Oakbrook Terrace Hilton
Hotel Style:
#1 Romantic Hotel in Oakbrook Terrace
#1 Family Hotel in Oakbrook Terrace
#1 Business Hotel in Oakbrook Terrace
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Chicago Oak Brook Suites staff and other travellers.
4 questions
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Midlothian, Virginia

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Questions? Get answers from Hilton Chicago Oak Brook Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I choose the rooms with a conference room in it. Makes meetings, or a family meal nice.”
 of 5 bubbles BobbyIceCubes, 27 Nov 2016 | Read review
“Ask for a room near the elevator if u have a problem walking. Spacious hotel.”
 of 5 bubbles carbobdoo, 27 Oct 2016 | Read review
“Go for the suites--well worth the money for the extra space!”
 of 5 bubbles LaurenT796, 17 Oct 2016 | Read review
“Ask for a room away from the elevators, lots of traffic.”
 of 5 bubbles 5AnnA, 4 Oct 2016 | Read review
“Not a busy hotel so a room close to the elevators and ice machines were quiet.”
 of 5 bubbles MarvW896, 11 Aug 2016 | Read review
5 of 5
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