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Holiday Inn Chicago Oakbrook

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320 Reviews from our TripAdvisor Community

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Showing 314: English reviews
New York City, New York
Reviewed 11 April 2014

I would like to mention that the parking is difficult however the General Manager at this hotel went above and beyond to get myself and my elderly mother a spot for the night. We had a long day and arrived in the afternoon, the lot was full but Jim offered to go out in the lot and help us find...

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Helpful?
Thank Ronald M
Anthony Q, Manager at Holiday Inn Chicago Oakbrook, responded to this review

Dear Ronald M, Thank you for taking the time to review your recent hotel stay with us. We appreciate your comments and taking the time. We are sorry that you guys had to experience difficult parking. Wish you didn't have to deal with that at all. We are glad though that our GM was able to help you guys and...

Willow Springs
Reviewed 9 April 2014

Don't go here on a weekend! There is no parking. They have a very busy bar and if you do not have a parking spot before nine o'clock, you may not get one! They do not care about it, either. Of course, when you complain at night, there is no manager. I was very disappointed and will never go back....

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Helpful?
Thank Thomas R
Anthony Q, Manager at Holiday Inn Chicago Oakbrook, responded to this review

Dear Thomas0516, Thank you for taking the time to fill out a review based on your recent stay with us. We take all comments seriously whether they are good or bad. We are very sorry that you had to deal with very limited parking. We do share our lot with Bar Louie and unfortunately when they get busy they take...

Bloomington-Normal, Illinois
Reviewed 7 April 2014

Booked the hotel through Priceline for a one night stay with my teenage kid for a competition event nearby by. Stayed at this hotel before and was satisfied with no issues. This time is totally different. The stay itself was fine. However I realized that I accidentally left my laptop charger in the room after getting home and called the...

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Helpful?
1Thank wha305
Anthony Q, Manager at Holiday Inn Chicago Oakbrook, responded to this review

Dear Wha035, Thank you for taking the time to review your recent hotel stay with us. We are glad you enjoyed the stay while you were here. Regarding the laptop charger I don't know who gave you the runaround but our staff did their best to try and find your equipment. I was told about the situation, checked with lost...

Fishers, Indiana, United States
Reviewed 6 April 2014

the rooms are very comfortable . But the hotel have a busy bar with limited parking . Both nights when i came back after visiting friends late in the night . Not a single parking spot could be found . One one night i waited almost 20 minutes for some one to leave before i can park .

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Helpful?
1Thank Ubaidullah S
Anthony Q, Manager at Holiday Inn Chicago Oakbrook, responded to this review

Ubaidullah S, Thank you for letting us know how your stay recent stay with us went. We appreciate your feedback and taking the time to post it. We are glad you enjoyed the good comfortable rooms. We are, unfortunately, sorry that you had to wait to find parking. We wish we could have changed the parking situation for you. Thank...

Reviewed 1 April 2014

The banquet/catering manager was great. The rooms are bright and tastefully decorated. The hotel is kept up well and leaves a good impression. The staff was very helpful. Food was worth showing up for alone. Delicious!

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Helpful?
Thank speakingroadwarrior
Anthony Q, Front Office Manager at Holiday Inn Chicago Oakbrook, responded to this review

Dear Speakingroadwarrior, Thank you for letting us know about your recent stay at our hotel. We appreciate your feedback. We are glad you had enjoyed your experience at our hotel and thought our banquet/catering manager and staff were helpful. We love helping all of our guests and it was our pleasure helping and hosting you. We hope we get to...

Wheaton, Illinois
Reviewed 20 March 2014

This hotel needs to be closed. Will never stay here again. The general manager have issue. Dirty rooms. This hotel do not care about they customers . I am a platinum Rewards member . And still was treated badly. Don't waste your time or money, staying at the holiday inn. They doors don't lock at night. The 2nd floor smells...

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Helpful?
1Thank Drsean29
Anthony Q, Front Office Manager at Holiday Inn Chicago Oakbrook, responded to this review

Dear DrSean29, Thank you for reviewing your recent stay at our hotel with us. We value your feedback and appreciate you taking the time to give us your thoughts. We are sorry that you had a poor experience at our hotel. With you being a platinum member we are even more embarrased that we could not fulfill your expectations. We...

Oak Park, Illinois
Reviewed 20 March 2014 via mobile

My family and I stayed at this hotel Dec 31st 2013 till January 1st 2014. A big fight had broke out in the lobby on January 1st 2014 and the blame was placed on my family. We had nothing to do with this altercation but blame was placed on my family and I and we were told to leave the...

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Helpful?
2Thank Trimainew
Anthony Q, Front Office Manager at Holiday Inn Chicago Oakbrook, responded to this review

Dear TrimaineW, Thank you for submitting a review about your stay you had with us over New Years Eve. We appreciate your feedback and use it to better our hotel. We are deeply sorry that you felt our customer service and rooms were not good. We pride ourselves on our clean hotel and great customer service. Unfortunately, your expectations were...

TX
Reviewed 19 March 2014

We booked two rooms thru Priceline and were pleasantly surprised by the updated rooms / bathrooms. Comfortable beds, quality linen, plenty of TV channels, Nice showerheads and very clean. Best part was the staff, very hospitable and accommodating. Our special thanks to Ghino, Hector and Mirza for being so attentive to our needs. Breakfast was good, plenty of free parking....

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Helpful?
Thank ALTX01
Anthony Q, Front Office Manager at Holiday Inn Chicago Oakbrook, responded to this review

Dear ALTX01, Thank you for posting a review of your recent stay with us. We appreciate and welcome your feedback. We are glad you enjoyed our rooms. hospitable staff, and good location. It is our goal to provide an accomodating hotel with excellent customer service to each of our guests and it seems you enjoyed both. We hope, shall you...

PITTSBURGH,PA
Reviewed 17 March 2014

I stayed at this Holiday Inn a year ago and was told of changes that were to be made. NOT! Same problems exist but a MAJOR new problem has come up, vibration/drone from the elevators is heard in many rooms on the 6th and 7th floor. It was loud enough and continuous enough to be a major annoyance and my...

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Helpful?
Thank pghsteve
Anthony Q, Front Office Manager at Holiday Inn Chicago Oakbrook, responded to this review

Dear PghSteve, Thank you for submitting a review of your stay at our hotel with us. We appreciate all feedback whether it's good or bad as it helps us grow as a hotel. We are sorry that you did not have a good stay and thought changes were going to be made from your last stay. We are always looking...

Chicago, Illinois
Reviewed 14 March 2014

Meeting organizers, do not dismiss this Holiday Inn for your small meeting occasions. In addition to the larger venue settings on 1st floor there are 2 smaller executive type board rooms on the 2nd floor that comfortably seat up to 12 people. Large conference table and executive type chairs all the way around with large flat screen TV and whiteboard....

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Helpful?
Thank Paul P
Anthony Q, Front Office Manager at Holiday Inn Chicago Oakbrook, responded to this review

Dear Paul P, Thank you for posting your review of your recent stay with us. We value your feedback as we take all feedback with high regard. We are glad that you enjoy everything about our meeting spaces and think our rooms are comfortable. We take pride in displaying great service and rooms not only to our guestroom guests but...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Chicago-Oak Brook Hotel represents the best of both worlds by offering an upscale stay, at a not so upscale price. The Holiday Inn is a premiere full service hotel and is ADA- and FEMA-approved. Our guests are provided with an experience not found anywhere else in the city. The hotel is centrally located off I-88 between I-294 and I-355 in the beautiful Oak Brook western suburb, nestled in the shopping and restaurant district. The hotel features complimentary shuttle service to all local corporate offices. The Holiday Inn Chicago-Oakbrook is centrally located for all Chicago corporate business. Nestled in the middle of the Chicago in the suburbs between Midway Airport and O`Hare Airport. The Holiday Inn Chicago-Oakbrook hotel is the best choice for lodging when working with companies alike: IBM, Com Ed, Crowe Horwath, Inland Real Estate, McDonalds, Perkin Elmer, Sara Lee, Joint Commission, Blue Cross Blue Shield, Mid America Plaza Businesses and many more in the Oakbrook, Lombard and Oakbrook Terrace Area. Our meeting rooms also come complete with audio-visual equipment. Cattails Restaurant and Lounge showcases an extensive menu, as well as a comprehensive daily hot breakfast selection, in a cool and comfortable atmosphere. All 217 beautiful decorated rooms are appointed with everything required to ensure your stay will be an enjoyable experience which includes complimentary high-speed Internet access! ... more   less 

Additional Information about Holiday Inn Chicago Oakbrook

Address: 17 West 350 22nd Street, Oakbrook Terrace, IL 60181
Region: United States > Illinois > DuPage County > Oakbrook Terrace
Price Range: $117 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Chicago Oakbrook 3*
Number of rooms: 215
Reservation Options:
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Also Known As:
Holiday Inn Chicago Oakbrook Hotel Oakbrook Terrace
Chicago Oakbrook Holiday Inn
Holiday Inn Oakbrook Terrace
Oakbrook Terrace Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Chicago Oakbrook staff and other travellers.
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Questions? Get answers from Holiday Inn Chicago Oakbrook staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for away from the highway if you want the quietest stay possible.”
lamariposa7, 1 Mar 2017 | Read review
“Good to visit suburban relatives”
K3933ZQmichaelf, 28 Dec 2016 | Read review
“King bed was comfy”
karengD5844MA, 28 Nov 2016 | Read review
“Enjoy the comfort of space.”
brandonreed86, 22 Nov 2016 | Read review
“top floor is best because Bar Louis on the ground floor is always noisy”
ninant2015, 27 Oct 2016 | Read review
5 of 5