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All reviewsfront deskstarved rockroom was cleanhot tubsmall poolnice lobbylast minute triplate checksound proofingup to datenext morningeggs and sausagestayed one nightthe breakfast areagreat staynice propertywould stay here again
I stayed at this hotel for about 5 days last week. Not only is it a beautiful hotel, the customer service was amazing! Everyone goes out of their way to make your stay great.
The breakfast is soooo good as well. Not to mention it...More
Thank Kathy T
Response from Arrate H, Front Office Manager at Fairfield Inn & Suites Ottawa Starved Rock AreaResponded 24 October 2016
Thank you so much for your review!!
I am really happy to hear that you had a great stay with us and that our staff left a good impression on you.
We Hope to see you next time your needs bring you to Ottawa. We...More
Very clean, nice staff, responsive. Only down side- no fridge in room to store your leftovers or snacks. Great options for breakfast which was included- lots of options. It is a pet-friendly property, people did bring their dogs. Ottawa was a very pleasant and nice...More
Response from Arrate H, Front Office Manager at Fairfield Inn & Suites Ottawa Starved Rock AreaResponded 15 October 2016
Thank you for taking the time to share a review for our property. I am glad to hear that you had a good experience at our hotel!
I am very sorry you were not able to store your snacks since your room did...More
We stayed one night at the Fairfield as we passed through the area. We arrived late in the evening and departed early the next day. We were exhausted upon arrival and ready to sleep. While the hotel is clean and the service was good, we...More
We have been staying here for a number of years any time we come in the area. The hotel is very convenient, & the staff is always friendly & accommodating. We were upgraded to a suite room which was fantastic! They really take care of...More
The accommodations were fine but check the billings. Made the reservation via the 800 number and told them I had a dog. Was not told of the add on cost for our pet. And when I checked my bill there was also an add on...More