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Holiday Inn Express Chicago Palatine

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Chicago Palatine
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131 Reviews from our TripAdvisor Community

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Showing 128: English reviews
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Dallas, Texas
Reviewed 2 days ago NEW

My husband and I have stayed here several times. The hotel is easy get to, check into, and has a convenient location. The rooms are clean and updated with nice bedding and is quite comfortable. They have coffee available 24-7 conveniently located just off the lobby. They also include a more than continental breakfast which is served in a semi-dining...

Thank scharfetufts
Winnetka, California
Reviewed 28 November 2016

We stayed at this location for the first time while visiting our son during Thanksgiving week. Same great Holiday Inn Express quality as other locations we have been to. Very friendly and helpful staff. The rooms are well-appointed and spotless. The bed was very comfortable and the free daily breakfast was excellent (Try the cinnamon rolls.. Yummy!). I highly recommend...

Thank LarryCA
About Hotel's Favourite Review
GM-HIEpalatine, General Manager at Holiday Inn Express Chicago Palatine, responded to this review

Thank you for the amazing review of our Holiday Inn Express. Our goal is it to make you feel at home when you are traveling for the Holidays. We hope that all guests leaving the hotel say ”Our stay could not have been better.” Hopefully you come stay with us again when you are visiting your son. Sincerely, Chester Selim...

Reviewed 1 week ago NEWvia mobile

Just spend 3 days at this hotel. The rooms were clean and the hotel common areas were as well. The entire facility is rather old. I ate most meals there also. Food was good for buffet style food. The Staff was very friend and attentative to the needs of my entire large group.

Thank David S
Richmond, United States
Reviewed 27 March 2017

My family stayed at this property for two nights due to a soccer tournament. Everything at this hotel was very good. The only reason I'm giving 4/5 instead of 5/5 is because the rooms did not have a microwave or refrigerator. Also, our hot water took almost 5 minutes to get hot. I am not sure why, but it happened...

Thank Kevin C
Chester S, General Manager at Holiday Inn Express Chicago Palatine, responded to this review

Hi Kevin C, Thank you so much for sharing the experience of your recent stay with us here at the Holiday Inn Express Palatine on TripAdvisor. We are so delighted that you took time out from your busy schedule to write this awesome review. Our team always strives to give the service our guests expect & deserve. I would also...

Reviewed 19 January 2017

This place is a hidden gem!! We stayed here for two nights in a comfortable, clean room! They have a wonderful breakfast spread each morning and a fabulous fitness center! The pool is more than double the size of other hotels and includes a whirlpool and sauna! I will definitely stay here again!

Thank Sori H
GM-HIEpalatine, General Manager at Holiday Inn Express Chicago Palatine, responded to this review

Thank you so much for your wonderful review of our hotel. We take great pride in providing a clean and comfortable place for all of our guest to stay. I appreciate you mentioning our 1 of kind fitness gym. A full 60,000 square foot fitness facility not something you see at most hotels and we are pleased to offer it...

Carbondale, Colorado
Reviewed 3 December 2016 via mobile

My whole experience at this hotel was wonderful. From the front desk girl talking about my dogs, to the maintenance guy complimenting me on how well behaved they were this hotel gets 5 stars for pet friendliness. The rear parking lot was large enough for my big trailer. The room was spacious and clean. Linens were nice. The shower was...

Thank Piperroo
GM-HIEpalatine, General Manager at Holiday Inn Express Chicago Palatine, responded to this review

I want to thank you for taking the time to write such amazing review of your experience at our hotel. Great customer service is something that we talk about every day at the hotel. I noticed in your review you took advantage of 2 great amenities we offer. Our huge parking lot and the fact that we are pet friendly....

Shrewsbury, United Kingdom
Reviewed 2 December 2016

I am a fan of Holiday Inns. Even at their most basic they are usually clean and comfortable. And so was this one, although it looks like it has seen happier days. It just felt a little tired and in need of a bit of a make-over. WiFi was free but so erratic as to be unusable. Breakfast was self-serve...

Thank Tim K
Chester S, General Manager at Holiday Inn Express Chicago Palatine, responded to this review

Thank you so much for taking the time to post your review of your recent stay at the Holiday Inn Express Palatine on TripAdvisor. I appreciate the kind words about our staff and the shuttle driver in particular. I’m so sorry that you had trouble with the Wi-Fi at the hotel. We are in the process of getting that upgraded...

Reviewed 27 October 2016

This was our second time staying at this location. I would recommend them to anyone. The king suite we had was wonderful, clean and spacious. The wifi worked great and the bathroom was clean and well stocked. They have gone to Krueg's coffee makers and give you three cups daily. I did get more from the front desk. The breakfast...

Thank Jrsmith1154
Green Bay, Wisconsin
Reviewed 3 October 2016

We stayed at this hotel as part of a block for a wedding we were attending. Our room appeared clean and was comfortable. The staff and breakfast were alright, not outstanding. The hotel provided a shuttle to and from the wedding we were attending. It was supposed to pick us up from the hotel at 4:30 but was about 15...

Thank WisconsinTraveler711
GM-HIEpalatine, General Manager at Holiday Inn Express Chicago Palatine, responded to this review

Thank you so much for taking the time to post your review of your recent stay at the Holiday Inn Express Palatine on TripAdvisor. I’m sorry there was confusion regarding the shuttle. Your review has been shared with our team and we will learn from it. I hope the wedding was a great time for you and that everyone had...

Frankfurt, Germany
Reviewed 1 October 2016

Was here on a two weeks business trip. I selected the hotel because of the gym and this is surely the best feature of this place. It opens 5pm on weekdays and closes at midnight so I could do two workouts per day. The gym is free and it is a separate business and quite large . At least much...

Thank Carlos C

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04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
You won't believe your eyes! The hotel has just completed a multi-million dollar renovation. Book your room now to see the new luxurious look of the Holiday Inn Express-Palatine/Arlington Heights. With completely renovated rooms and bathrooms, you'll be Staying Smart. The Holiday Inn Express is conveniently located one block west of Rt. 53, 15 miles from O'Hare Airport, and only 30 minutes from downtown Chicago. The hotel is also close to many local attractions and businesses such as Woodfield Mall, Long Grove Historic Shopping District, Medieval Times Dinner & Tournament, Motorola, Siemens, and Home Depot. Play Smart while Staying Smart with complimentary use of the adjacent World Gym Fitness Center. This 65,000 square foot fitness facility offers an indoor pool, sauna, basketball court, racquetball courts, 200 pieces of cardio and weight training equipment, aerobics studio and much more! Excellent customer service is why this hotel has consistently been rated as Chicagoland's #1 Holiday Inn Express. All rooms are now wired with complimentary high-speed access and new beds, with the meeting rooms, lobby and breakfast areas all offering complimentary high-speed wireless access! Lastly, don't forget we also feature a complimentary hot breakfast and free local shuttle service within 5 miles, subject to availability. ... more   less 

Additional Information about Holiday Inn Express Chicago Palatine

Address: 1550 E Dundee Rd, Palatine, IL 60074-8311
Region: United States > Illinois > Palatine
Price Range: $139 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Chicago Palatine 2.5*
Number of rooms: 183
Reservation Options:
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Also Known As:
Holiday Inn Express Chicago Palatine Hotel Palatine
Holiday Inn Palatine
Palatine Holiday Inn
Holiday Inn Express Palatine
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Chicago Palatine staff and other travellers.
3 questions
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Galesburg, Illinois
New Orleans

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Questions? Get answers from Holiday Inn Express Chicago Palatine staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would suggest a higher floor. I have always stayed on a higher floor and found it to be quiet.”
scharfetufts, 23 May 2017 | Read review
“Try for a room on the south (Front door) side of the hotel is traffic noise bothers you. It's not bad either side.”
LarryCA, 27 Nov 2016 | Read review
“ask for 5th or 6th floor.”
Jrsmith1154, 26 Oct 2016 | Read review
“At the far end from the highway”
CarlosC172, 1 Oct 2016 | Read review
“Choose a room on one of the upper floors.”
journalmytrips, 26 Sep 2016 | Read review
5 of 5
US$96* /night
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Prices are for 1 room, 2 adults
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