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Holiday Inn Express Chicago Palatine

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Holiday Inn Express Chicago Palatine
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127 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Chicago Palatine
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Showing 124: English reviews
Fort Pierce, Florida
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 15 December 2015 via mobile

Hotel was clean, comfortable with a very pleasant staff. When I checked in I was pleasantly surprised that the Hotel had provided a room upgraded. The room was clean, large and comfortable. Every time I encountered Hotel Staff, at the desk, dinning facility or in the hall they were friendly, pleasant and accommodating. I would recommend this Hotel and look... More 

Helpful?
Thank Rick R
HIE-PAL-MGT, General Manager at Holiday Inn Express Chicago Palatine, responded to this review

Thank you so much for taking the time to share your stay with us! I will share your input with housekeeping and the front desk. We value your comments and hope you can stay with us again soon! Thanks More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 December 2015

This Holiday Inn has been around for quite awhile and they sure keep it in nice condition! Clean quiet rooms with excellent bedding and pillows. Fantastic breakfast in the morning. Huge indoor pool which we didn't have enough time to use :o( I would stay here again! Friendly Staff!

Helpful?
Thank JUST C
HIE-PAL-MGT, General Manager at Holiday Inn Express Chicago Palatine, responded to this review

Thank you so much for taking the time to review our Hotel. I am so glad you enjoyed our breakfast and the property. I will let all the staff know about your feedback. Your input is very important to us. Thanks again! More 

Mount Pleasant Mills, Pennsylvania, United States
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 November 2015 via mobile

It was a nice hotel, clean, and great breakfast, but our room on the 2nd floor felt old. The door was thin and chincy like any could kick it in. The bathroom small and not much counter space....yet there was plenty of entry space which could have made a bigger bathroom. Breakfast had many options and staff were all very... More 

Helpful?
Thank Mandy H
HIE-PAL-MGT, General Manager at Holiday Inn Express Chicago Palatine, responded to this review

Thank you for staying with us and taking the time to write your review. I am happy to read that you thought the hotel was clean, that you enjoyed the staff and liked the Express Start Breakfast offerings. I will forward your ideas on to our owner in regards to ways to improve the hotel for consideration. Again, thanks for... More 

Level Contributor
91 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 October 2015

We had a very nice room, the bed was comfortable. We had a king bed plus a pull out couch if we would have needed it. The bathroom was adequate, clean and the shower was good. They have a huge exercise area and a nice pool because they are attached to an old Gold Gym. The breakfast was good and... More 

Helpful?
Thank Jrsmith1154
HIE-PAL-MGT, General Manager at Holiday Inn Express Chicago Palatine, responded to this review

Thank you for staying with us and taking the time to write your review. I am happy to read that you enjoyed your stay. I hope that we can host you again in the future. Safe Travels! John Rohrbach General Manager More 

King of Prussia, Pennsylvania
Level Contributor
49 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 24 October 2015

The rooms were nice and the beds were very comfortable. The hotel is a bit dated and worn. The traffic noise was loud even with earplugs in. I heard it every morning earlier than I wanted to. The breakfast had a nice selection and the cinnamon rolls were delicious. Just make sure that the hot stuff is hot before you... More 

Helpful?
Thank AmyD1204
HIE-PAL-MGT, General Manager at Holiday Inn Express Chicago Palatine, responded to this review

Thank you for staying with us and taking the time to write your review. I am happy to learn that you found the rooms to be nice and found the beds to be very comfortable. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We will address the concerns that you noted. I... More 

Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 11 October 2015 via mobile

Easy to get to and free parking. Excellent friendly staff throughout the hotel . Very comfortable bed and pillows. I was in a king size room with a very large and comfy chair and automon. desk and chair, small fridge and microwave . Free wifi with strong signal . Nice pool and large hot tub. Sauna was great too .... More 

Helpful?
Thank Jennifer D
HIE-PAL-MGT, General Manager at Holiday Inn Express Chicago Palatine, responded to this review

Thank you for staying with us and taking the time to write your review. We appreciate your kind words and hope that we can host you again soon. We apologize that the steam room in Steelhorse Athletics was not working due to their renovation. Safe Travels! John Rohrbach General Manager More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 September 2015 via mobile

Last weekend my fiancé and I stayed there with a wedding block. Everything actually started before we checked in. The staff at the front desk were very helpful with my questions and requests. When we checked in, the woman that check us in was very friendly. I asked if my request to be near my friends was fulfilled. It wasn't.... More 

Helpful?
Thank Jereme W
HIE-PAL-MGT, General Manager at Holiday Inn Express Chicago Palatine, responded to this review

Thank you for staying with us and taking the time to write your review. I apologize we were unable to accommodate your adjoining room request, we do attempt to honor as many requests as possible. We attempt to create a relaxing and calm environment for all guests in the hotel. Thanks again for staying with us, we hope to see... More 

Auckland, New Zealand
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 September 2015

This was my second time staying at HOliday Inn Express Chicago Palatine and again the facilities were great, good breakfast selection, comfortable bed. Friendly staff upon check in and out The bathroom is looking maybe a little tired and the shower was a bit odd but apart from that it was an enjoyable experience - I love the consistency across... More 

Helpful?
Thank KrystleBT
HIE-PAL-MGT, General Manager at Holiday Inn Express Chicago Palatine, responded to this review

Thank you for staying with us again! I am happy to read that you enjoyed the hotel and the staff. I will pass on your comments in regards to the bathroom to ownership. I look forward to hosting you again. Safe Travels! John Rohrbach General Manager More 

Seattle, Washington
Level Contributor
111 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 24 September 2015 via mobile

Good: Hotel was clean and had ample parking, and the beds were comfortable. Bad: Only one functioning elevator, which was so slow and crowded I ended up having to take two dogs up and down the stairs from our third floor room multiple times. The hotel permits smoking and the smell is unavoidable. Maintenance was running wires through guest rooms... More 

Helpful?
Thank KristenLB62
HIE-PAL-MGT, General Manager at Holiday Inn Express Chicago Palatine, responded to this review

Thank you for staying with us and taking the time to write your review. I am happy to note that you thought the hotel was clean, with ample parking and that the beds were comfortable. I do apologize that you stayed with us while one of our elevators was out of order for emergency repairs. We do allow smoking in... More 

New York City, New York
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 September 2015

Excellent accommodations, staff was extremely helpful, we had our baby with us and they brought a fridge in the room and kept supplying us with milk. there is an excellent gym and pool on the premises. the hotel is only 15 minutes from the botanic gardens; 20 from ohare.

Helpful?
Thank FrumTravel101
HIE-PAL-MGT, General Manager at Holiday Inn Express Chicago Palatine, responded to this review

Thank you for staying with us and taking the time to write your review. I am happy to hear that you had an awesome experience. Our staff takes pride in trying to make every guest feel as good as you felt. I am glad you got to enjoy the Chicago Botanic Gardens, they are one of Chicagoland's hidden treasures. Safe... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
You won't believe your eyes! The hotel has just completed a multi-million dollar renovation. Book your room now to see the new luxurious look of the Holiday Inn Express-Palatine/Arlington Heights. With completely renovated rooms and bathrooms, you'll be Staying Smart. The Holiday Inn Express is conveniently located one block west of Rt. 53, 15 miles from O'Hare Airport, and only 30 minutes from downtown Chicago. The hotel is also close to many local attractions and businesses such as Woodfield Mall, Long Grove Historic Shopping District, Medieval Times Dinner & Tournament, Motorola, Siemens, and Home Depot. Play Smart while Staying Smart with complimentary use of the adjacent World Gym Fitness Center. This 65,000 square foot fitness facility offers an indoor pool, sauna, basketball court, racquetball courts, 200 pieces of cardio and weight training equipment, aerobics studio and much more! Excellent customer service is why this hotel has consistently been rated as Chicagoland's #1 Holiday Inn Express. All rooms are now wired with complimentary high-speed access and new beds, with the meeting rooms, lobby and breakfast areas all offering complimentary high-speed wireless access! Lastly, don't forget we also feature a complimentary hot breakfast and free local shuttle service within 5 miles, subject to availability. ... more   less 

Additional Information about Holiday Inn Express Chicago Palatine

Address: 1550 East Dundee Road, Palatine, IL 60074
Region: United States > Illinois > Palatine
Price Range: $134 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Chicago Palatine 2.5*
Number of rooms: 183
Reservation Options:
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Also Known As:
Holiday Inn Express Chicago Palatine Hotel Palatine
Holiday Inn Palatine
Palatine Holiday Inn
Holiday Inn Express Palatine
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Chicago Palatine staff and other travellers.
3 questions
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Galesburg, Illinois
New Orleans

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Questions? Get answers from Holiday Inn Express Chicago Palatine staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try for a room on the south (Front door) side of the hotel is traffic noise bothers you. It's not bad either side.”
 of 5 bubbles LarryCA, 27 Nov 2016 | Read review
“ask for 5th or 6th floor.”
 of 5 bubbles Jrsmith1154, 26 Oct 2016 | Read review
“At the far end from the highway”
 of 5 bubbles CarlosC172, 1 Oct 2016 | Read review
“Choose a room on one of the upper floors.”
 of 5 bubbles journalmytrips, 26 Sep 2016 | Read review
“we chose one away from elevator to be in a quitter area”
 of 5 bubbles kcbarton2015, 20 Sep 2016 | Read review
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