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SpringHill Suites Peoria Westlake

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#7 of 23 Hotels in Peoria
Certificate of Excellence
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SpringHill Suites Peoria Westlake
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226 Reviews from our TripAdvisor Community

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Showing 224: English reviews
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Tucson, Arizona
Reviewed 1 week ago via mobile

We checked into the hotel and went to our room only to find that the King studio suite is a really bad choice. There is only one tv looking toward the bed and if you want to sit on the 6 foot couch you can not see the tv at all. When we contacted the front desk to see what...

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Helpful?
Thank debokeefe
Jeff G, Front Office Manager at SpringHill Suites Peoria Westlake, responded to this review

Dear debokeefe, Thank you for taking the time to submit a guest review, it was however, unfortunate to hear of the poor experience you had. We would like to sincerely apologize and hope that you continue to stay with us in the future. Best Regards, Jeff Gilkerson GEA

naperville, illinois
Reviewed 2 weeks ago

My husband stayed at this property this past week. Since he is not a TA member, he asked if I would write up this review for him. He is a Platinum Elite with Marriott and stays at all the Marriott brands across the country. Overall he was very satisfied with the property and especially with the front desk staff -...

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Helpful?
Thank imwmn913
Jeff G, Front Office Manager at SpringHill Suites Peoria Westlake, responded to this review

Dear imwmn913, Thank you for sharing your experience at the SpringHill Suites Peoria Westlake through Trip Advisor. As a Valued Platinum Elite Member, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We are happy that Cali...

Tulsa, Oklahoma
Reviewed 2 weeks ago via mobile

I stay at Spring Hill frequently when I travel. A couple locations are amazing, the rest are just solid. None are bad. This one is just solid. A touch dated, but not too bad. Room is fairly clean. Had a slight smoke smell in the bathroom (someone had obviously broken the rules). Bathroom is a little dated. Some remodeled Spring...

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Helpful?
Thank WacosSon
Jeff G, Front Office Manager at SpringHill Suites Peoria Westlake, responded to this review

Dear WacosSon, Thank you for taking the time to submit a guest review of our property. We see that you did have an enjoyable experience and also left some insightful criticism on where we can improve our guest experience. We appreciate your comments as we cannot improve without guest insight. Thank you again for choosing Springhill and we hope to...

Rockford, Illinois
Reviewed 12 January 2017 via mobile

Clean comfortable accommodation. Friendly staff. Very good breakfast. Good location. Reasonable rate. Fast check in and check out. Plenty of parking spaces. Roomy quick elevators. Nearby eateries and shops.

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Helpful?
Thank emtsnts
Jeff G, Front Office Manager at SpringHill Suites Peoria Westlake, responded to this review

Dear emtsnts, Thank you for taking the time to submit a guest review of your stay with us! We are delighted to see that you had an enjoyable experience here and we do look forward to seeing you again when your travels bring you back to Peoria! Best Regards, Jeff Gilkerson GEa

Peoria, Illinois
Reviewed 12 November 2016

We had guests arrive as early as Wed for a Saturday wedding. We got excellent service from Ty in planning our events at Springhill Suites. We had 20 rooms booked mostly for Friday & Saturday nights. Friday night was sold out due to the state cross country meet on Saturday morning. Of our guests who were only staying Saturday night...

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Helpful?
Thank iplaytoo3
Jeff G, Front Office Manager at SpringHill Suites Peoria Westlake, responded to this review

Dear iplaytoo3, Thank you very much for taking the time to submit a guest review of our property. We are delighted to see that you had a favorable experience during your stay and hope to see you again soon! Sincerely, Jeff Gilkerson GEA

Luxemburg, Wisconsin
Reviewed 3 November 2016

I have stayed at the Springhill for the last 6-7 years when my C-C team competes at the Bradley C-C Invite. The Springhill Suites is very clean, competitively priced, excellent breakfast, and friendly staff. Ty Fletcher and his staff are very accomodating, and meet the needs of my team. They are located next to a mall, strip mall, and a...

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Helpful?
1Thank mike k
Jeff G, Front Office Manager at SpringHill Suites Peoria Westlake, responded to this review

Dear Mike K, Thank you for taking the time to submit a guest review, we are delighted to see that you had an enjoyable experience with us. We look forward to seeing you again soon! Sincerely, Jeff Gilkerson GEA

Conneaut Lake, Pennsylvania
Reviewed 29 October 2016

Our suite was the perfect size for two people! Originally we were supposed to have another couple joining us, and I think that would have made things a little too cramped especially since the bathroom and vanity area were smaller than we had expected. We had a suite with a king sized bed, sleeper sofa, microwave, refrigerator, microwave, and office...

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Helpful?
1Thank T3639IQtammyb
Jeff G, Front Office Manager at SpringHill Suites Peoria Westlake, responded to this review

Dear T3639IQtammyb, Thank you for taking the time to submit a guest review of your stay with us. We take great pride in not only meeting but exceeding guest expectations and we are more than delighted to see that you had a more than enjoyable experience! We hope to see you again soon!! Sincerely, Jeff Gilkerson GEA

Portage, Indiana
Reviewed 27 October 2016 via mobile

We visited this hotel last weekend having booked the room through another website. The staff was very friendly and helpful, but were limited in what they could do for us. We booked the room and the other website showed a kitchenette as one of the amenities. That website was wrong. All the room had was a microwave and a refrigerator....

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Helpful?
1Thank William K
Jeff G, Front Office Manager at SpringHill Suites Peoria Westlake, responded to this review

Dear Bill, Thank you for taking the time to submit a guest review, as we had discussed upon your arrival the Hotels.com website inaccurately describes our rooms as having a full service kitchenette. We apologize for that miscommunication and commend you for your patience while you found a suitable replacement hotel. In the future we would like to have your...

Reviewed 22 October 2016 via mobile

This hotel is clean, and the King room we had was actually spacious. The staff was very pleasant, even though they were helping a guest resolve his credit card problem. We definitely will stay here again.

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Helpful?
1Thank Jane G
Jeff G, Front Office Manager at SpringHill Suites Peoria Westlake, responded to this review

Dear Jane G, Thank you for taking the time to submit a guest review of your stay. We are delighted to see that you had an enjoyable experience with us during your visit. Here's to hoping you stay with us again soon! Sincerely, Jeff Gilkerson GEA

Spring Hill, Tennessee
Reviewed 18 October 2016

The staff at this property goes out of their way to ensure your stay with them is the best. If you are booking a group or staying solo, they do what they can to make your stay pleasant. Great location. Great breakfast. Rooms are spacious and very clean. Above all....AMAZING STAFF!!

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Helpful?
1Thank tnhockeymom98
Jeff G, Front Office Manager at SpringHill Suites Peoria Westlake, responded to this review

Dear tnhockeymom98, Thank you for taking the time to submit a guest review. We are delighted to see that you had a more than enjoyable experience at our location and had a lot of great things to say! Nothing makes us happier than seeing positive comments, we hope to have you staying with us again soon! Sincerely, Jeff Gilkerson GEA

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
We are excited to welcome you to our newly renovated hotel! Located in the heart of the city and easy access from the Peoria Airport, Caterpillar, Inc., Peoria Civic Center and Bradley University, our stylish all-suite hotel makes every trip a memorable experience. Whether visiting for business or leisure, enhance your stay at our Peoria airport hotel with amenities like complimentary high-speed Internet to help you stay connected, a pantry with mini-fridge and microwave, new flat panel TV's and a comfortable pullout sofa bed - all in a smoke-free environment. After a revitalizing sleep in our signature bed, get energized in our fitness room or indoor pool and save time and money with a complimentary hot breakfast buffet.Our versatile function space is ideal for all types of meetings and group events. Experienced, on-site planners will assist in creating the perfect package for your group. ... more   less 

Additional Information about SpringHill Suites Peoria Westlake

Address: 2701 W Lake Ave, Peoria, IL 61615-3713
Region: United States > Illinois > Peoria
Price Range: $159 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — SpringHill Suites Peoria Westlake 2.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Springhill Suites Peoria Hotel Peoria
Peoria Springhill Suites
Hotel Style:
#5 Family Hotel in Peoria
#6 Business Hotel in Peoria
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Questions & Answers

Questions? Get answers from SpringHill Suites Peoria Westlake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Easy access to and from Interstate 74”
 of 5 bubbles iplaytoo3, 11 Nov 2016 | Read review
“I have not had a bad room since I've stayed there each year for the last 6-7 years.”
 of 5 bubbles mikek228, 2 Nov 2016 | Read review
“Our rooms were on the 5th floor close to the stairwell, and it was pretty quiet.”
 of 5 bubbles cocoa5, 16 Jul 2016 | Read review
“Have Marriott get interior designers that think about how the rooms will be used - not just how they will look.”
 of 5 bubbles nancyVa, 4 Jul 2016 | Read review
“talk to Tyrone and he will get you what you need!”
 of 5 bubbles rockyd567, 24 Jun 2016 | Read review
5 of 5