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Extended Stay America - Peoria - North

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Extended Stay America - Peoria - North
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85 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Peoria - North
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Showing 84: English reviews
Reviewed 9 October 2014 via mobile

The accommodations were ok. We had family at OSF St. Francis so needed a place to stay. Had been up for 36 hours when we arrived. We called ahead and asked if we could check in earlier than 3p. The lay said yes, come around noon and you can check in. We arrived at 12:30 and the manager on duty...

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Helpful?
1Thank Billbill13
Manager_11525, General Manager at Extended Stay America - Peoria - North, responded to this review

Thank you for your recent review of your stay. Please know that we are sincerely sorry that our staff was not able to accommodate your early check-in. In response to your review, I will be working with my staff to improve our communication with each other to ensure that your experience is not repeated. The staff and I appreciate your...

San Antonio
Reviewed 3 September 2014

The good - welcoming exterior, safe parking, competent front desk staff. The bad - dirty rooms, unpleasant odor The ugly - ants on kitchen floor, pubic hair in tub, blood on pillows. I could go on... Please stay away from this property.

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1Thank martisol
Atlanta, Georgia
Reviewed 26 August 2014

This hotel looks very attractive on the outside, but on the inside it is quite disappointing. I believe their motto is "Strive for mediocrity": - and they fell short! Maintenance work is weak, odor in the room, very unprofessional desk clerk as I arrived. Too many other choices in Peoria to settle for this dump.

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Helpful?
Thank Frank Z
Manager_11525, General Manager at Extended Stay America - Peoria - North, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding your room's condition and cleanliness issues is truly regrettable. We are very sorry for your experience. I discussed your comments with the team, and we will be reviewing our cleanliness procedures and standards to prevent this from happening again....

Davenport, Iowa
Reviewed 9 August 2014 via mobile

Incredible service and clean room hotel staff was very informative in telling us where to go for what we needed and also getting us everthing we needed for the room ie: pots pans utensils. Also provided us with coupons for the zoo at checkin. The room was very clean one of the cleanest rooms we have ever stayed in

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Helpful?
Thank Kenji S
Manager_11525, General Manager at Extended Stay America - Peoria - North, responded to this review

Thank you for your excellent review of our hotel. We are so pleased to hear that you appreciated your clean room and our helpful staff. We are glad that you had such a wonderful experience during your stay with us. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in...

Reviewed 1 August 2014

room was decent ,a bit smelly , never done in 4 nights .service was louuuuusy !! If I hadn't paid in advance , I would 've gone somewhere else ,and I did actually try. Stay away . Oh , and they didn't have none of the amenities they advertised =no suna ,no gym , no swimming pool, not even some...

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Helpful?
Thank Rachid S
Manager_11525, General Manager at Extended Stay America - Peoria - North, responded to this review

We received a copy of your review, and wanted to take a moment to personally respond. We are sorry to hear that you were not pleased with our service and that our hotel did not meet your expectations. We will be working with our staff to make sure we are providing our guests with the quality service that they deserve....

Reviewed 3 July 2014 via mobile

We booked this hotel through hotels.com last minute and we were drawn in by the price. It is very well priced! Once we arrived to the hotel we realized that the whole place smells like smoke! With two babies we were not pleased but the room had been paid for online so there was no going back now. We got...

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Helpful?
1Thank Breanna Z
Manager_11525, General Manager at Extended Stay America - Peoria - North, responded to this review

Breanna - Thank you for the feedback about your stay at our hotel. We sincerely apologize that our hotel didn't meet your expectations, but are glad that you appreciated our amenities and value. To uphold our company's high standards, we will work to remove the smoke odor from the building. We continually work to improve our hotel, so we really...

Alton, Illinois, United States
Reviewed 5 June 2014

The room was clean and comfortable for a 2 night stay. We didn't use any of the dishes, so I can't comment on their cleanliness. The staff was friendly and helpful. The breakfast is their "grab and go" which means fruits and pre-packaged items, but with the kitchenette in the room you could easily pick something up at a local...

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Thank Jennifer A
Manager_11525, General Manager at Extended Stay America - Peoria - North, responded to this review

It is so rewarding to read that you had a quality stay with us. I'm thrilled that our staff provided you with superior guest service and that you liked our affordable rates. We look forward to hosting you again in the future.

Benton, Illinois
Reviewed 18 March 2014

No ice makers. No hair dryer in room. Rude AM desk clerk. Broken coffee maker. Burnt out light bulbs. Packaged muffins and candy bars for "free breakfast". Very disappointing. Won't be back. The room was clean and quiet though even though we had a trumpet player two rooms over.

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Helpful?
2Thank Deanna P
Manager_11525, General Manager at Extended Stay America - Peoria - North, responded to this review

Deanna – I received a copy of your review, and wanted to take a moment to personally respond. I am glad that you found your room to be clean and quiet during your visit with us. Still, I apologize for the issues you encountered in your room. I will be meeting with our staff to ensure these problems do not...

Canton, Illinois
Reviewed 8 March 2014

Clean and comfortable! Brittany was working the front desk and was friendly and very helpful! I originally made an error when booking the hotel. I called and spoke with Brittany who fixed everything. When we arrived she was courteous and very kind. The bed was very comfortable and hotel quiet. It was a great experience.

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Helpful?
Thank dillon777
Manager_11525, General Manager at Extended Stay America - Peoria - North, responded to this review

Thank you so much for posting a review of our hotel. I am glad that we were able to provide you with a clean, comfortable and quiet stay. As well, it’s great to hear that you found our staff, especially Brittany, to be friendly and helpful. It would be our pleasure for you to repeat your experience with us in...

Terre Haute, Indiana
Reviewed 21 January 2014

The hotel was okay, nothing really jumped out as being particulary good or bad. Check in was smooth enough, but the general appearance of the hotel was bland. The room was spacious enough but the bed linens were of low quality or at the very least well-worn.

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Helpful?
Thank Ken P
Manager_11525, General Manager at Extended Stay America - Peoria - North, responded to this review

Ken - Thank you for taking the time to write a review of your stay. I am glad to hear that you had a smooth check-in and that you found your room to be spacious. We strive to provide guests with all the comforts of home, so I am disappointed to hear that the décor and sheets in your room...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Peoria - North

Address: 4306 N Brandywine Dr, Peoria, IL 61614-5508
Region: United States > Illinois > Peoria
Price Range: $81 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Peoria - North 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Extended Stay Peoria
Peoria Extended Stay
Extended Stay America Peoria
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Peoria - North staff and other travellers.
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Questions? Get answers from Extended Stay America - Peoria - North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not choose this hotel”
 of 5 bubbles 738jeffreyj, 18 Oct 2016 | Read review
“Top floor is best but its a good idea to check out the room before carting up all your baggage.”
 of 5 bubbles 00slevin, 10 Aug 2016 | Read review
“My needs are pretty easy.”
 of 5 bubbles 362willies, 1 Mar 2016 | Read review
“Ask for a top floor room in a "quiet" location. Take your own cutlery.”
 of 5 bubbles Pleasant2007, 31 Jan 2016 | Read review
“Nice safe location around many restaurants and shopping”
 of 5 bubbles javertdesigns, 30 Dec 2015 | Read review
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