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Mark Twain Hotel

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#4 of 23 Hotels in Peoria
Certificate of Excellence
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1 room 2 adults 0 children
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Mark Twain Hotel
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376 Reviews from our TripAdvisor Community

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Showing 372: English reviews
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Peoria Heights, Illinois
Reviewed 1 week ago via mobile

Booked this room for a landing pad after a late nite out with the wife. Clean hotel that needs some updating. Staff was very polite and courteous. Hotel is a bit loud as i do not think the walls are very thick. Would prolly go back as the place is priced well. So all i can say is NOT BAD!

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Helpful?
Thank scotthQ2405NS
Rebecca S, Manager at Mark Twain Hotel, responded to this review

Thank you for posting such kind comments on Trip Advisor regarding your recent stay at the Mark Twain Hotel in Peoria, Il. We strive to exceed our guests expectations and I will be sure to pass your complimentary words on to the rest of my team!

Oconomowoc WI
Reviewed 2 weeks ago

This hotel was primarily selected due to the proximity to the event I was attending and it's good Tripadvisor rating. It was a good choice. We arrived late, had an easy check in. Room was fine. Is it a brand new hotel? No. Could it use some upgrades and remodeling, yes but the staff was pleasant and the breakfast with...

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Helpful?
Thank Chief400
Rebecca S, Manager at Mark Twain Hotel, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Reviewed 4 weeks ago via mobile

I was looking for a nice place to stay, something from our usual. We came to visit our kids and it was also our anniversary weekend...I was very disappointed in the wifi, it was horrible, and the tv stations were not woman friendly. All the street noise was horrible.from the trains to the sirens.. The breakfast wasn't that great either.....

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Helpful?
Thank csharp58
Rebecca S, General Manager at Mark Twain Hotel, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

Bolingbrook, Illinois
Reviewed 4 weeks ago via mobile

Got a great AARP rate. Didn't realize Room we booked did not have a bathtub, which I enjoy. The woman at the front desk upgraded our Room with no extra charge! Also great that we got 4 free drinks and will get a breakfast in the morning. We will definitely return. Thanks for being there for us!!

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Helpful?
Thank TravellingIsFun2015
Rebecca S, General Manager at Mark Twain Hotel, responded to this review

It is always gratifying to know that our performance was effective and appreciated. I am passing your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. I am grateful you took the time to let us know of your satisfaction.

St. Louis, MO
Reviewed 12 February 2017 via mobile

The Mark Twain is the proverbial good news/bad news story. First, the good: A very attractive lobby area with an extensive book collection (but really, who has time to read a novel when staying for a day or two?) Well-appointed rooms with decor that's fairly unique in hotels in this price range And now, the bad: Crumbs, hair, and a...

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Helpful?
Thank BudAndPam
Rebecca S, General Manager at Mark Twain Hotel, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

Macomb, Illinois
Reviewed 1 February 2017

We will be returning to this hotel. It was in a great location, clean and above had the most amazing people working there. Alana checked us in and she was so sweet. I loved the friendly smile and kindness in her voice. She was extremely helpful with directions and information about the area as well. I just can't say enough...

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Helpful?
Thank bjbaker
Rebecca S, Manager at Mark Twain Hotel, responded to this review

Thank you for posting such kind comments on Trip Advisor regarding your recent stay at the Mark Twain Hotel in Peoria, Il. We strive to exceed our guests expectations and I will be sure to pass your complimentary words on to the rest of my team!

Reviewed 23 January 2017

I've stayed at this hotel 4-5 times a year for the last two years. Over the last two trips it was noted that the cleanliness has gone down. The hotel is under new management. This last trip was the last time I will stay there. Over the course of 3 nights the housekeepers came into my room and straightened the...

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Helpful?
Thank Rachel M
Rebecca S, Manager at Mark Twain Hotel, responded to this review

Thank you for your cooperation in taking the time to complete this review following your visit to the Mark Twain Hotel. I am disappointed we failed to handle all of your requirements in a satisfactory manner. Your observations have aided us in locating areas of our service needing improvement. We appreciate your kind comments about our staff and your remarks...

Lewistown, United States
Reviewed 19 January 2017

The location of this hotel is perfect if you have business or attending an event downtown. When you first walk in it is beautiful. The staff was very professional and friendly. I had some housekeeping issues but the staff took care of it right away. Okay so here are my suggestions......For being a 4 star hotel and paying what we...

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Helpful?
Thank Stacey R
Rebecca S, Manager at Mark Twain Hotel, responded to this review

Thank you for your cooperation in taking the time to complete this review following your visit to the Mark Twain Hotel. I am disappointed we failed to handle all of your requirements in a satisfactory manner. Your observations have aided us in locating areas of our service needing improvement. We appreciate your kind comments about our staff and your remarks...

Northbrook, Illinois
Reviewed 3 January 2017

This is a beautiful and charming hotel that is clean and comfortable. The lobby looks like you are in Mark Twain's library. The stay includes 2 complimentary drinks and a nice breakfast. The location is great and the staff is extremely friendly and helpful with questions. I will definitely be returning.

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Helpful?
Thank kodlubanski
Rebecca S, General Manager at Mark Twain Hotel, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Reviewed 26 December 2016 via mobile

Had a wonderful stay, from the time Nick checked me in to check out. He was very helpful and friendly. The hotel was very nice and clean! The restaurant attached was very good. I will recommend Mark Twain to all friends and family.

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Helpful?
Thank Chelsea M
Rebecca S, General Manager at Mark Twain Hotel, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Room Service
  • Banquet Room
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Peoria's Premier Boutique Hotel. Proud to be independent and locally owned. Guests receive complimentary Starbucks coffee and cocoa in the lobby, Seattle's Best in-room coffee, free parking, free drinks, free wi-fi, free smiles. Featuring a complimentary breakfast including made-to-order omelets and Belgian style waffles. Business or Pleasure - why not both? ... more   less 

Additional Information about Mark Twain Hotel

Address: 225 NE Adams St, Peoria, IL 61602
Region: United States > Illinois > Peoria
Price Range: $174 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mark Twain Hotel 3*
Number of rooms: 111
Reservation Options:
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Also Known As:
Mark Twain Peoria
Hotel Style:
#4 Family Hotel in Peoria
#8 Business Hotel in Peoria
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Questions & Answers

Here's what travellers have asked, with answers from Mark Twain Hotel staff and other travellers.
1 question
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Joliet, IL
over a year ago

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Questions? Get answers from Mark Twain Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that isn't directly next to a busy street. Its an old hotel and not very sound proof.”
 of 5 bubbles staceyr312, 19 Jan 2017 | Read review
“The river side of the hotel also faces the highway so additional road noise.”
 of 5 bubbles BeckyRod, 13 Dec 2016 | Read review
“Eat at the attached restaurant (Two25)”
 of 5 bubbles Z759YEdanm, 9 Dec 2016 | Read review
“The suite is worth it”
 of 5 bubbles meganhead, 1 Dec 2016 | Read review
“Best Location and Veiw”
 of 5 bubbles lawrencer671, 30 Nov 2016 | Read review
5 of 5