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Let me start off by saying, the staff was very nice and friendly. As others have mentioned, yes the rooms are outdated. The room seemed to be clean. If you have stayed in a chain of this type before, you will know what you're getting...More
Response from Py P, Manager at Americas Best Value Inn & SuitesResponded 8 May 2017
Thanks for taking the time to comment on your stay, we strive to provide each of our guests with the best possible service, amenities, great value, and a clean comfortable room. We are in the process of updating our rooms and hope you will come...More
I can overlook the out dated rooms and desperate need of some serious deep cleaning. I'll overlook the pool area not being heated in January. I'll even overlook the unprofessional staff but I will not overlook theft! My first red flag should've been the empty...More
Response from Josh R, Manager at Americas Best Value Inn & SuitesResponded 14 January 2017
I am deeply sorry about the issues that you had during your stay. We are working resolve each of your concerns. I have met with our entire staff to address your comments and I have also met with our housekeeping staff as well as the...More
Pinkneyville is a small town so hotel accommodations are very limited. Entering our room at this establishment was like walking onto the set of Golden Girls. The white furniture was chipped and the bed pillows were not only flat but smelled funny. They obviously have...More
Response from Josh R, Manager at Americas Best Value Inn & SuitesResponded 29 December 2016
I deeply apologize for the issues that you listed about your stay. I am addressing each of your concerns and will be doing everything possible to improve for the future. We ork very hard to give each of our guests a clean comfortable experience and...More
Do not waste your money staying here you will not get a good night sleep. The hotel is not clean, the blankets and mattresses had stains, there was a cigarette burn hole in another blanket, the outside doors did not lock. The carpet was not...More
Response from Py P, Manager at Americas Best Value Inn & SuitesResponded 30 September 2016
I am truly sorry to hear about the inconvenience you faced at our hotel. I am disappointed that we were not able to deliver the standard of room that we pride ourselves on. I appreciate you taking the time out of your busy...More
This hotel is in need of serious cleaning. The carpet in our rooms was filthy and didn't appear to have been vacuumed for quite a while. The walls were dirty. The bathroom was not clean. They were skimpy on towels. Breakfast was fair. Not much...More
Thank Jacqueline H
Response from Josh R, Manager at Americas Best Value Inn & SuitesResponded 28 September 2016
I am very sorry about your room and for anything that made your stay less than what you expected. Your room has been vacuumed and deep cleaned. Thank you for letting me know about your stay so that we could take care of the issues...More
US$59 - US$83 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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