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Quality Inn

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50 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Traverse City, Michigan
Level Contributor
9 reviews
5 hotel reviews
Reviewed 2 weeks ago

Front desk & check-in good. On second floor, no elevator. Mattress hard. All the rooms were non-smoking, but the hallway smelled like stale cigarette smoke. The room itself smelled & looked clean. Breakfast good. Internet was not consistent.

Helpful?
Thank Cris L
Jenison, Michigan
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 October 2016

Clean hotel with friendly staff! Beds and bed linens were by far some of the best we ever seen in hotel rooms! Beds were super comfortable! Wish the breakfast was available a little later in the morning during the week, but other than that....no complaints!

Helpful?
Thank Debi D
Sarnia, Canada
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 17 October 2016

Front desk fine and courteous efficient. Main floor corridor smells "old" but room smelled fine. Clean and appeared to be well kept. However avoid the place if you are technical. Television would not tune to any major networks.- called front desk - no idea why. But he did investigate and found that the room next door did work. Someone stole... More 

Helpful?
Thank DavidJCurrie
FDMpontiac, Front Office Manager at Quality Inn, responded to this review

Dear David, On behalf of the entire staff here at Quality Inn in Pontiac Il I would like to apologize for not meeting your expectations on your recent stay. We hope you will give us a chance again in the future. More 

Richmond, Virginia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 October 2016 via mobile

In town on business, we stayed here for a few night. The room was quiet with typical furnishings. The bed was very comfy. We were on the edge of town, but restaurants were very close. There is an Italian restaurant on the square that is delightful - Bernardi's 2 - the food is good but the atmosphere is awesome. All... More 

Helpful?
Thank vickibissett
Aurora, Ohio
Level Contributor
458 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed 28 August 2016

Stopped at this hotel while traveling Route 66. It is right on a main road and easy to locate. The girl at the front desk greeted us immediately and was extremely helpful with any questions we had. I was very impressed with her, but disappointed that I do not remember her name. The room was clean and adequate for the... More 

Helpful?
Thank Angie_Ohio
Saint Louis, Missouri
Level Contributor
342 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed 26 July 2016

We spent one night. Our beds were comfortable, the room appeared clean, and the front desk provided us with extra towels, as the room did not have enough. Breakfast consisted of biscuits/gravy, scrambled eggs, and sausage and other items. Friendly front desk receptionist gave us an excellent recommendation for dinner and directions. No easy chair in room.

Helpful?
Thank Janet L
FDMpontiac, Front Office Manager at Quality Inn, responded to this review

Dear Janet, On behalf of the staff at the Pontiac Quality Inn, I would like to thank you for staying with us during your recent visit to Pontiac. Sorry we did not meet your expectations. We hope you will give us another chance in the future to meet your lodging needs. More 

Colorado
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 21 July 2016

Relatives in Fairbury and Pontiac was a perfect location. The Quality Inn was roomy, good breakfast included and very nice people working there. It was certainly worth the money. The location was very close to both I-55 and to the downtown area of Pontiac. As a result, the food was never a problem. We were also fairly close to Bloomington... More 

Helpful?
Thank FRCC
FDMpontiac, Front Office Manager at Quality Inn, responded to this review

On behalf of the staff here at the Quality Inn in Pontiac Il I would like to say thank you for choosing us for your recent stay. We look forward to you choosing us again in the future for your lodging needs. More 

Newcastle upon tyne
Level Contributor
126 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 18 July 2016

This is a good hotel but the smoking rooms seem mixed close by the none smoking rooms so it smells bad.. Check in lady was fantastic. We booked via Expedia and they automatically booked us into a smoking room. The lady on check in did her absolute best to get us into none smoking. Room was fine, very clean and... More 

Helpful?
Thank Gary A
FDMpontiac, Front Office Manager at Quality Inn, responded to this review

Dear Gary, Thank you for choosing Quality Inn for your stay. Would like to apologize for smoke issue. Look forward to you possibly choosing us in the near future. More 

Carrollton, Missouri
1 review
Reviewed 16 May 2016

We had a suite with a hot tub.....very nice open room and very quiet. It didn't seem to be very busy and breakfast was nice. We stayed until checkout time with no pressure to get out. Would stay there again.

Helpful?
Thank brothertonfam
Pontiac, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 September 2015

1. Room stank of smoke when I checked in. 2. Toilet rocks and had a line of pink and black mold growing at the water line when I checked in. 3. My sleep shirt was stolen from my bathroom door 4. Front desk night staff is helpful. 5. Coffee cups and water glasses weren't replenished on third day.

Helpful?
1 Thank LJR0362

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Quality Inn Pontiac Hotel is conveniently located at the intersection of I-55 & SR-116, 2 miles from Catterpiller, RR Donnelly plant. The Quality Inn Pontiac is just 30 miles from Bloomington. Plenty of restaurants near the hotel for your dining pleasure. The hotel offers refrigerator, microwave, hairdryers, iron & ironing boards in rooms. All rooms include free wireless high speed internet acess. The Fitness Room is located in the hotel for your convenience. The hotel offers rooms with whirlpool tubs for those wanting to relax after a long day. Our goal is to provide our guests with the best in hospitality. ... more   less 

Additional Information about Quality Inn

Address: 1823 W Reynolds St, Pontiac, IL 61764-9650 (Formerly Holiday Inn Express Pontiac)
Region: United States > Illinois > Pontiac
Price Range: $124 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 54
Reservation Options:
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Also Known As:
Quality Hotel Pontiac
Holiday Inn Pontiac
Pontiac Holiday Inn
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Questions & Answers

Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice room with refrigerator if you can get past the smell in the hall.”
 of 5 bubbles crisl441, 18 Nov 2016 | Read review
“Go elsewhere.”
 of 5 bubbles DavidJCurrie, 17 Oct 2016 | Read review
“Either side is good and noise is very limited from the roads.”
 of 5 bubbles FRCC, 21 Jul 2016 | Read review
“If you are a non-smoker get a room closest to the front of the building, the rooms to the rear are all smoking rooms.”
 of 5 bubbles KevinF514, 27 Oct 2013 | Read review
“We had room 111 and the noise level was what you would/should expect from a hotel of this vintage and maintenance level. Staying on the first floor means that you don't have to carry bags up the stairs as we did not see an elevator.”
 of 5 bubbles prototypecycle, 15 Jun 2012 | Read review
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