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BEST WESTERN PLUS Pontoon Beach

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183 Reviews from our TripAdvisor Community

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Showing 182: English reviews
cincinnati, United States
Reviewed 4 days ago NEW

the hotel is a great one to stay at the people that work there are great to be around an helpful and if you need something they do there best to help you at all times have stayed there many times all stays have been great

Review collected in partnership with Best Western
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Helpful?
Thank bobdZ5139UQ
Vicki R, Manager at BEST WESTERN PLUS Pontoon Beach, responded to this review

Thank you so much for your kind words. We love seeing familiar faces and glad you keep coming back. Hope you have a great day! Front office manager Sarah Creekpaum

Big Bear Lake, Ca, Ecuador
Reviewed 5 days ago NEW

The staff is very accommodating, the rooms are very clean, the beds sleep great, the price is very fair, the food ain't bad, good coffee. I HIGHLY RECOMMEND! We've stayed at several hotels in this area and this is the best for the money in my opinion.

Review collected in partnership with Best Western
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Helpful?
Thank robertwM1234IL
Vicki R, Manager at BEST WESTERN PLUS Pontoon Beach, responded to this review

Thank you so much for taking the time to leave a review on your recent stay. We work hard to provide excellence service and it just keeps paying off. I hope you stay with us again. Sarah Creekpaum Front office manager

Neosho, Missouri
Reviewed 1 week ago

Loved the employees and our room. Staff went above and beyond to accommodate our needs. A little pricey, but I was pleased with everything and would pay the same amount for the quality. Area is small, but food locations are close. Police station right in front of building for that extra safe feeling. 😊

Review collected in partnership with Best Western
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Helpful?
Thank F9144OPmatthewp
Vicki R, General Manager at BEST WESTERN PLUS Pontoon Beach, responded to this review

Thank you so much for taking the time to review your recent stay with us. We know how hard it is to search for the right hotel. I am so pleased to hear that you enjoyed your stay with us. I also feel extra safe with the police station so close and enjoy the many food locations around us. We...

York, Nebraska
Reviewed 2 weeks ago

This was our second stay at the Best Western in Pontoon Beach. The hotel is located about a mile off I-270, sitting between the police station and a cute little neighborhood. There is a Denny's just a stone's throw away, and a couple of fast food places and a convenience store close by. The front desk service was fast and...

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Helpful?
Thank KNJ05
Vicki R, Front Desk at BEST WESTERN PLUS Pontoon Beach, responded to this review

Thank you so much for all your kind words and your loyalty! We love to see familiar faces. We cannot wait to see you again! Have a great day.

Janesville, Wisconsin
Reviewed 4 weeks ago

Room was clean and in good shape as normal. As good if not better then new Fairfield nearby for a better price. Will always go to Best Western when in town. Pool is bigger, staff is friendly, and hotel is very nice

Review collected in partnership with Best Western
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Helpful?
Thank 176snyds
Vicki R, Front Desk at BEST WESTERN PLUS Pontoon Beach, responded to this review

Thank you so much for your loyalty. We love to see familiar faces and its a great feeling when we see that all of our hard work has paid off.

Livonia, Michigan
Reviewed 18 November 2016

The place was clean and a good value. If you are looking for friendly people to greet you it may be lacking. As a diamond Select member I received a bottle of water in a bag. Loyal customers are not treated any better (or worse, thankfully). Clean, normal BW breakfast. Good value.

Review collected in partnership with Best Western
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Helpful?
Thank 446raymondr
Vicki R, Manager at BEST WESTERN PLUS Pontoon Beach, responded to this review

Thank you for reviewing your recent stay with us. I am sorry you were not pleased. It is Best Western policy to greet you with a snack and a bottle of water as a diamond member. I am glad that the rest of your stay was pleasant. Front office manager Sarah Creekpaum

Reviewed 14 November 2016

Our family took an extended weekend vacation to STL and wanted to rest away from the hustle and bustle of the downtown area at a place that did not break the bank. This hotel was very reasonable in price, yet our experience in no way reflected the 'budget' nature of the cost. The rooms were clean, large, and well-equipped with...

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Helpful?
Thank Tanner T
Vicki R, Manager at BEST WESTERN PLUS Pontoon Beach, responded to this review

Thank you for taking the time to review your recent stay. We can not be more pleased to hear all the things you enjoyed. I hope we do see you again in the future. Have a wonderful day! Sarah Creekpaum Front office manager

Reviewed 10 November 2016 via mobile

Stayed at the Best Western for one night only is in a good location outside of town not too far from downtown st. Louis. Rooms are very nice very clean. They have comfortable beds. They also have TVs microwaves and refrigerators in the rooms. Hotel staff was outstanding. Will stay here again.

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Helpful?
Thank SHAWN W
Vicki R, Manager at BEST WESTERN PLUS Pontoon Beach, responded to this review

Thank you for taking the time to review your recent stay. I am so happy to hear that your enjoyed your stay. Have a wonderful day! Sarah Creekpaum Front office manager

Reviewed 27 October 2016

Room was very clean. Location was very quiet. Bed was good. Pillows were far too thick. Sorry to say we missed breakfast because it ended at 9 a.m. Really wish that would have extended to 10 a.m. Would definitely stay there again, though.

Review collected in partnership with Best Western
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Helpful?
Thank janetmG7638GZ
Vicki R, Front Desk at BEST WESTERN PLUS Pontoon Beach, responded to this review

We are so sorry about the confusion on breakfast. We would have been happy to get together a few breakfast items for you. If you need anything at all, please let us know.

Saint Charles, Illinois
Reviewed 26 October 2016

This Best Western was CLEAN. Great free hot breakfast. The bed was comfortable and the room, did I mention clean? I was pleased by the staff's attentiveness and personality. I would stay there again the price was as way less expensive of any downtown hotel, takes about 10/15 minutes to downtown if that. Free parking. Nice pool and work out...

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Helpful?
Thank Dee L
Vicki R, Manager at BEST WESTERN PLUS Pontoon Beach, responded to this review

Thank you for your review on your recent stay! We work hard as a team to give our guests the best experience while they are here. We appreciate all the nice things and hope to see you in the future! have a wonderful day. Sarah Creekpaum Front Office manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
The BEST WESTERN PLUS Pontoon Beach is 10 minutes from downtown St Louis & the historical St. Louis Gateway Arch. It is also just five minutes from the Cahokia Mounds State Historic Site of the Cahokia Indian grounds. The Tri-City Speedway Racetrack is minutes from the hotel. There are malls & outlet malls just 15-25 minutes away. There is free parking & truck parking. ... more   less 

Additional Information about BEST WESTERN PLUS Pontoon Beach

Address: 4 Regency Pkwy, Pontoon Beach, IL 62040 (Formerly Sleep Inn & Suites Pontoon Beach)
Region: United States > Illinois > Pontoon Beach
Price Range: $133 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Pontoon Beach 2.5*
Number of rooms: 66
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Questions & Answers

Questions? Get answers from BEST WESTERN PLUS Pontoon Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look at the ratings & comments they are a good measure as people have different standards”
 of 5 bubbles I7661VIjulief, 10 Aug 2016 | Read review
“I'd recommend top floor as we had a room above us where the people were doing cartwheels or moving furniture well into the wee hours”
 of 5 bubbles Pghpiratesgirl, 25 Jul 2016 | Read review
“I recommend the king suite”
 of 5 bubbles 97jessew, 17 Jul 2016 | Read review
“good place to stay”
 of 5 bubbles scubajoe69, 24 Jun 2016 | Read review
“Even by the elevator and police station our room was quiet!”
 of 5 bubbles piper6, 25 Aug 2015 | Read review
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