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07/05/2017 08/05/2017
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    BEST WESTERN PLUS Pontoon Beach

    4 Regency Pkwy, Pontoon Beach, IL 62040
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (6)
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    Fairfield Inn & Suites St. Louis Pontoon Beach/Granite City, IL
    34 reviews
    #2 of 7 hotels in Pontoon Beach
     
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    Overview

    • Excellent65%
    • Very good19%
    • Average6%
    • Poor1%
    • Terrible7%
    2 weeks ago
    “Review”
    2 weeks ago
    “Perfect Choice”
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Fitness centre
    2.5 Star Hotel
    All hotel details
    Offers from BEST WESTERN PLUS Pontoon Beach
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (198)
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    1 - 5 of 198 reviews

    Reviewed 2 weeks ago via mobile

    We had a great stay at this hotel and we will be staying again when we visit St. Louis. The staff was friendly and helpful. The hotel was nice and clean and they provided a nice breakfast.We felt safe and secure and the police station...More

    Thank Kenyata J
    Response from Vicki R, Manager at BEST WESTERN PLUS Pontoon Beach

    Thank you for taking the time to complete the survey. I am so happy to see that you enjoyed your time with us and hope that you can come and stay with us again very soon!

    Hotel's Favourite
    Reviewed 3 weeks ago

    Staff was very friendly. I called before arriving to make sure the pool would be open.(Too many times I didn't check and the pools were closed--not here). It was adequate for my laps swim plus heated!! Room was clean and comfortable. Very good breakfast included...More

    Thank Toofee48
    Response from Vicki R, General Manager at BEST WESTERN PLUS Pontoon Beach

    Thank you for taking the time to complete the survey. We are very happy to hear that you enjoyed your stay with us. Please let us know if there is anything that we can do to insure your return.

    Reviewed 2 weeks ago

    This hotel was awesome for our trip to Saint Louis. Pontoon Beach is a lovely little area outside of the city and the hotel is located directly behind the police station. Our roomission was clean and comfortable. The bathroom was spotless! The breakfast was delicious.

    Review collected in partnership with Best Western
    Thank Chelsea R
    Response from Vicki R, Front Desk at BEST WESTERN PLUS Pontoon Beach

    Thank you so much for all of your kind words! I am so happy to see that you enjoyed your stay with us and hope that you can return very soon!

    Reviewed 2 weeks ago

    We had a block of rooms rented so we had a lot of people for breakfast. During breakfast there was only one person working and I felt bad for her because she couldn't really keep up with food items. Things ran out and it took...More

    Review collected in partnership with Best Western
    Thank waltera409
    Response from Vicki R, Front Desk at BEST WESTERN PLUS Pontoon Beach

    Thank you for taking the time to complete the survey. There were definitely more people staying than expected or prepared for. Thank you for being patient with our staff and we hope that you can come back again very soon!

    Reviewed 3 weeks ago

    Wonderful staff, clean updated facility, decent breakfast. Pool was average & hot tub shows on the picture but it has been permanently covered up and does not work. Safe environment as police station right next door. Traveling for event in St. Louis. Nice location to...More

    Review collected in partnership with Best Western
    Thank O1300HPpamelab
    Response from Vicki R, Front Desk at BEST WESTERN PLUS Pontoon Beach

    Thank you for taking the time to complete the survey. I am going to look into the pictures of the hot tub still on the site. I am sorry if you were mislead. If there is anything we can do to ensure your return, please...More

    Fairfield Inn & Suites St. Louis Pontoon Beach/Granite City, IL
    34 reviews
    #2 of 7 hotels in Pontoon Beach
     
    Days Inn Pontoon Beach
    168 reviews
    #5 of 7 hotels in Pontoon Beach
     
    La Quinta Inn & Suites Pontoon Beach
    90 reviews
    #4 of 7 hotels in Pontoon Beach
     
    Regency Park Hotel
    1 review
    #3 of 7 hotels in Pontoon Beach
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Business Centre with Internet Access
    • Self-Serve Laundry
    • Dry Cleaning
    • Meeting Rooms
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$84 - US$164 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Suites
    Photos
    Traveller (6)
    Room & Suite (11)
    Pool & Beach (1)
    Hotel & Grounds (5)
    Nearby
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    Questions & AnswersAsk a question
    Tricia1984
    Just booked this hotel via ebookers and just noticed the additional charges -$250 deposit on arrival?! Is this just a credit card deposit for any breakages etc? Thanks
    28 April 2017|
    Answer Show all 4 answers
    Response from Kenyata J | Reviewed this property |
    I am not sure because I did not have a $250 deposit when I booked last year. Also, I plan on booking this hotel again this year.
    1
    Vote
    Mary N
    How comfortable are the beds? How far is Busch stadium? Any known transportation to the stadium besides uber?
    23 April 2017|
    Answer Show all 2 answers
    Response from SHAWN W | Reviewed this property |
    A typical bed. never the same as yours at home, however, it was ok for me. everyone is different. Not to sure on the Busch Stadium question though. You might just google it for the distance. Hope this was of some help.
    0
    Votes
    Room Tips
    "Look at the ratings & comments they are a good measure as people have different standards"
    Read review
    "I'd recommend top floor as we had a room above us where the people were doing cartwheels or moving..."
    Read review
    "I recommend the king suite"
    Read review
    "good place to stay"
    Read review