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Red Roof Inn Rockford

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312 Reviews from our TripAdvisor Community

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Showing 308: English reviews
sun prairie wisconsin
Reviewed 15 April 2016 via mobile

I tried to make a reservation on April 11 and called the hotel directly and all I got was bad attitude from the girl at the who answered the phone, when I complained to the corporate office they said the general mgr would get back with me within 48 hours, which he did promptly by email, he sent me a...

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Helpful?
1Thank terry b
rockfordredroof, General Manager at Red Roof Inn Rockford, responded to this review

We would like to apologize for any inconvenience during the reservation process. We have played phone tag a few times, and we will reach out again so we can discuss and resolve. We strive not only to give a clean and comfortable room at an always affordable rate, but great customer service is also one of the pillars we stand...

Garden City, Michigan
Reviewed 14 April 2016

This motel is located at the busy I-90 and State Street (Bus. U.S. 20) intersection where there are are many restaurant options. This exterior entry motel looks very new. I had a Standard King room and everything looked new to me. Great king bed and a flat screen tv. Nice laminate flooring. They do have Superior King rooms that are...

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Helpful?
3Thank oldpuck
rockfordredroof, General Manager at Red Roof Inn Rockford, responded to this review

Thank you so very much for sharing your positive guest experience. We are truly proud of our recently renovated hotel and having a great location really helps as well, so close to great dining and shopping with easy access from the interstate. We most certainly will remove any safe charge at check out with no questions asked, we feel they...

West Chicago, Illinois
Reviewed 13 April 2016 via mobile

Reservation was made online with credit card to reserve room. Once I arrived it asked for credit card again and at that point, I didn't have it. I had to find another hotel in the area which took me hours to do.

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Helpful?
Thank 317rubyd
rockfordredroof, General Manager at Red Roof Inn Rockford, responded to this review

We would like to thank you for taking your time to share your experience. As a protection to all credit card holders, we do require ID and the physical credit card for all guests at check-in. We feel this is the safest way to protect against identity theft. I do understand and apologize that sometimes this can be inconvenient. We...

Sheboygan, Wisconsin
Reviewed 12 April 2016

The rooms are nice, clean and updated, However, I stayed the on a Friday Night in February and paid around $ 75.00 stayed there again on a Friday night April 8 and paid $ 145.00 for the same room. They used some excuse that there was a youth soccer tournament in town hence the higher price. However, Parking lot was...

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Helpful?
Thank rokno1
rockfordredroof, General Manager at Red Roof Inn Rockford, responded to this review

We want to thank you so much for taking your time to share your guest experience. We truly appreciate such positive feedback. The rates will go up and down on a couple of factors, including when you book, for how many nights, but mainly it is based on how much demand is for the area at a certain peak or...

Louisville, Kentucky
Reviewed 4 April 2016

I was looking for an economy motel. Red Roof Inn was convieniently located to my destination point and after reading the reviews I gave them a try. The person at the desk checked us in without any problems.The room (#137 ) was better than I expected. I was only there for one night to attend a funeral. The room was...

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Helpful?
Thank JackTHS
rockfordredroof, General Manager at Red Roof Inn Rockford, responded to this review

Thank you so much for staying with us and for sharing your guest experience. We are happy that your stay was great overall. I am sorry if any of our Pepsi machines were not working properly. We are resurfacing all of our tubs with slip resistant material in the very near future I am happy to report. Thank you again...

Reviewed 3 April 2016 via mobile

This was our first time staying at a Red Roof. The room was very clean and quiet. I think it was quiter then most hotels we have stayed at even though the doors are outside because no one was running in the halls or slamming doors. A huge bonus was that the floors were newish laminate not nasty carpet. The...

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Helpful?
1Thank Heather D
rockfordredroof, General Manager at Red Roof Inn Rockford, responded to this review

We would like to thank you for staying with us. We truly appreciate such positive feedback. We strive to give every guest a clean and comfortable room, at an affordable rate and with great customer service. We truly enjoy not having carpet as well, and we love the slick look of our laminate flooring. Thank you again for staying with...

Rockford, Illinois
Reviewed 24 March 2016

Clean for the price. But not a Palace. The easy chair was in bad shape. Had a noisy heating unit. It's ok for a 1 night budget hotel. But there are other hotels I would stay at first. Basic hotel no amenities but they crammed some business next to it.

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Thank 815Jeff
rockfordredroof, General Manager at Red Roof Inn Rockford, responded to this review

Thank you for taking some of your valuable time share your guest experience. We strive to give a clean and comfortable room at an affordable rate with great customer service every time. We are happy you found our place extremely clean and we look forward to your next visit for us.

Chicago, Illinois
Reviewed 23 March 2016 via mobile

Spent the night in Rockford after a hockey game. Wanted somewhere non expensive and clean just to lay our heads down after our night out. Rooms are basic but clean. Big comfortable bed. Large flat screen t.v. Clean bathroom. Very quite. Shower head a bit leaky and some damage to pictures in the room. Doors a bit weather beaten. But...

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Helpful?
Thank Eimear1983
rockfordredroof, General Manager at Red Roof Inn Rockford, responded to this review

Thank you so much for sharing your guest experience. We truly appreciate all the positive feedback. We strive to be exactly what you described, a clean and comfortable room with great customer service and always at an affordable value. Thank you for staying with us and we look forward to your next visit.

Iowa City, Iowa
Reviewed 6 March 2016 via mobile

Noisy heating unit; noisy traffic; noisy people. Shabby easy chair, heating unit dirty and dusty. Laminate on head board is splitting. No breakfast. I expected more for a "superior" King. It's a reasonably priced room, but after paying another $11 for breakfast nearby, the cost was over $70 (and I was traveling by myself!). I do think I could have...

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Helpful?
Thank KnitCatFit
rockfordredroof, General Manager at Red Roof Inn Rockford, responded to this review

Thank you for taking some of your time to share your guest experience. I am truly sorry that your stay was anything but the guest experience you desired and deserve. We hope that you give us another try in the future and enjoy the great value that we strive to reach every single stay.

Stillwater
Reviewed 5 March 2016 via mobile

Generally clean. Very friendly staff. Some disruptive guests at 1:30 am but not the properties fault. Paid around 60 bucks ....pretty reasonable but clearly a 2 star stay. Full beds were small and.pillows were hard.

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Helpful?
Thank Lana L
rockfordredroof, General Manager at Red Roof Inn Rockford, responded to this review

We would like to thank you for taking some of your valuable time to share your guest experience. We truly appreciate the positive feedback. I apologize if any guest was rude or disruptive at all during your stay. We hope that your next stay with us is 100% the guest experience you deserve. Thank you again for staying with us...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Red Roof Inn Rockford hotel is a wonderful addition to the Rockford, Illinois area! Our hotel is right off I-90 on the east side of Rockford. Enhanced 32” and 37 flat – panel TV with media center for DVD, Free high speed Wi Fi, Free local and long distance calls, freshly brewed coffee in lobby 24 hours and always pet friendly. Attractions: Magic Waters ½ mile; Cherry Vale Mall, St Anthony Hospital and Greater Rockford Airport 17 miles. ... more   less 

Additional Information about Red Roof Inn Rockford

Address: 7434 E State St, Rockford, IL 61108-2679
Region: United States > Illinois > Rockford
Price Range: $76 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Rockford 2*
Number of rooms: 108
Reservation Options:
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Also Known As:
Red Roof Inn Rockford Hotel Rockford
Rockford Red Roof Inn
Hotel Style:
#1 Best Value Hotel in Rockford
#7 Family Hotel in Rockford
#8 Business Hotel in Rockford
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Rockford staff and other travellers.
5 questions
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Amboy illinois
6 months ago
Mount Vernon, Ohio
over a year ago
Sugar Valley, Georgia
6 months ago
Amboy illinois
6 months ago

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Questions? Get answers from Red Roof Inn Rockford staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor if you like easy access to your car.”
 of 5 bubbles victorias744, 1 Oct 2016 | Read review
“Second floor might be quieter but i stayed on ground and it was fine.”
 of 5 bubbles neilp618, 9 Aug 2016 | Read review
“I preferred the ground level rooms. Easier to access with the outside doors”
 of 5 bubbles 705lucyh, 5 Aug 2016 | Read review
“When traveling with dogs, be sure to ask for a first-floor room so you don't have to navigate exterior stairs.”
 of 5 bubbles molly_merle, 30 Jul 2016 | Read review
“Wonderful host @ midnight and in the a.m.”
 of 5 bubbles trippinwithadog, 2 Jul 2016 | Read review
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