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Comfort Inn Rockford

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Traveller (33)
Room & Suite (18)
Dining (2)
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Overview
  • Excellent13%
  • Very good31%
  • Average22%
  • Poor19%
  • Terrible15%
Travellers talk about
“kind lady”(2 reviews)
“small area”(2 reviews)
“first floor”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Pets Allowed
2 Star Hotel
All hotel details
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (146)
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1 - 5 of 146 reviews
Reviewed 2 days ago

We called ahead as we were travelling to make this reservation and as we like to have a swim before bed and first thing in the morning we asked for a pool which they confirmed they had. When we checked in we were told it...More

Thank cains55
Response from Ray B, Manager at Comfort Inn RockfordResponded yesterday

My profuse apologies at the very outset. We would have gladly changed your room and/or allowed you to cancel out. I did call you on both the numbers provided to me i.e. both the 506 ( on you stay info record )and the 306 area...More

Reviewed 6 days ago via mobile

Value was good. Nice room. Nice staff. Breakfast was ready before 6am. Pool was nice. Hotel is updating and needs a little more work but it was still nice and clean. Quiet and didn’t have any problemsMore

Thank Michelle S
Response from Ray B, General Manager at Comfort Inn RockfordResponded 5 days ago

Hello Michelle, We really appreciate the endorsement. Please come back and stay with us again. We are working hard to get our scores up. We as new owners who acquired this property recently, have already embarked on an all encompassing makeover, to include all rooms,...More

Reviewed 4 weeks ago via mobile

Looks like they are remodeling some of the rooms with more planed. Room was spacious and included free WiFi. Breakfast was good both waffles and eggs and sausage. Also several other choices. Offered a pool but no hot tub. Overall worked for one night.

Thank advcards
Response from Ray B, General Manager at Comfort Inn RockfordResponded 3 weeks ago

Dear Advcards, Thanks for the endorsement. We as new owners who acquired a derelict hotel in an auction, have already embarked on an all encompassing makeover, to include all rooms, bathrooms (including the furniture, furnishings and fittings), hallways, stairwells as well as the exterior.

Reviewed 24 April 2018 via mobile

Have always had good experiences with Comfort Inns when we travel. When I walked in this one, I knew I would be walking right back out. Very tired, dirty, and smelled bad. This hotel needs a serious remodel.More

Thank LouAndersen
Response from Ray B, General Manager at Comfort Inn RockfordResponded 3 weeks ago

I apologize for not responding earlier. Our Trip Advisor account was not set up. We as new owners who acquired a derelict hotel in an auction, have already embarked on an all encompassing makeover, to include all rooms, bathrooms (including the furniture, furnishings and fittings),...More

Reviewed 27 March 2018 via mobile

This hotel should be debranded from the choice franchises. My family needed a room for a night for some house renovations and usually we stay at the sleep inn, but came here instead so our kids can swim. The girl at the front desk was...More

Thank Lena V
Response from Ray B, General Manager at Comfort Inn RockfordResponded 3 weeks ago

I apologize for not responding earlier. Our Trip Advisor account was not set up and I did not know how to respond. I apologize for any past lapses of my employees. Everyone is retrained. We as new owners who acquired a derelict hotel in an...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Breakfast Available
Business Centre with Internet Access
Laundry Service
Room amenities
Microwave
Things to do
Pool
Heated pool
Indoor pool
Details
Price range
US$72 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$72 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (33)
Room & Suite (18)
Dining (2)
Pool & Beach (1)
Questions & Answers
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Chevon B
1 April 2018|
Answer
Response from Jessie P | Reviewed this property |
what do you mean ?
0
Votes
Bunnybuns88
26 March 2016|
Answer
Response from Brian V | Reviewed this property |
Unknown. We drove and stayed, so had no need for such inquiry.
0
Votes
Room Tips
"check the air conditioner"
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"Chose one near the pool if you are travelling in leisure"
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"Choose top floor if you don't want to hear guests above you."
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"Rooms on front side of hotel are quieter."
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