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The Westin O'Hare

Booking.comUS$179*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$245*
US$179*
US$245*
US$179*
US$245*
US$179*
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1,131 Reviews from our TripAdvisor Community

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Showing 1,097: English reviews
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Columbia, South Carolina
Reviewed 1 week ago

I stayed here 3 nights for a Conference May 2017. It's a 5-10 minute ride to the airport and their shuttle comes every 15 minutes. Was given a early check in. A really nice hotel for conferences. The rooms were really nice and exceptionally clean. The hotel is upscale and well kept. There's a night bar and lounge in the...

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Helpful?
Thank DallasCowboys1552
Cleveland, Ohio
HOTEL’S FAVOURITE REVIEW
Reviewed 29 January 2017

My daughter and I stayed here for a dance competition that was on location. The rooms were clean, the staff was very helpful, and overall our stay was pleasant. They even offered a late checkout (1-3pm) for guests staying as part of the event. The heavenly beds and towels were everything I remember, given it's been a time since I...

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Helpful?
Thank Leanne W
About Hotel's Favourite Review
Nadine L, Westin Experience Specialist at The Westin O'Hare, responded to this review

Hello and thank you for taking the time to post your review about your stay with us. I'm delighted to hear that your stay was an exceptional one! I was fortunate enough to see some of the performances and I must say, everyone was very talented and looked amazing in their costumes! It definitely brought me back to my dancing...

Reviewed 2 weeks ago via mobile

Our room was very nice and ready for us to check in early. Parking is available on site and well lit. Starbucks is in the lobby. If you are a Starbucks rewards member, you are unable to use free drink rewards at this location. My only complaint, is that I had to go to the front desk twice to get...

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Helpful?
Thank Rachel A
naperville il
Reviewed 2 weeks ago

Came to the Westin for Axpona again last month. The hotel was great. Every staff person we dealt with was super nice. Ate lunch every day at the Cafe which was very good. Special kudos to the concierage Denise. She gave us two great restaurant recommendations which were both fantastic! One was a great Italian place and the other fantastic...

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Thank mikeNapervilleIl
Reviewed 2 weeks ago

I've stayed in the Westin in other cities and I think the Westin O'hare is rated right up there with my other experiences. The rooms were clean and I found the bed to be comfortable. All in all, it was a pleasant stay. I would recommend the Westin O'hare.

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Thank johndwilliams
Windsor, Connecticut
Reviewed 2 weeks ago

I rated this hotel to be EXCELLENT - and here's why: People, Location, Guest Room People Greeted at front desk by Kelley. There was a brief problem with authorization on my credit card. We handled it easily. Concierge is Denise - who picked out great places for dinner and for sight seeing. I have been in Chicago before, and wanted...

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Thank jerrytravels
Milwaukee, Wisconsin
Reviewed 2 weeks ago

I attended a two-day seminar at this property and was very pleased. Literally every employee that I encountered was kind, efficient and helpful. Front desk, food service, bellman and engineering. The hotel and guest rooms are well-appointed and spacious. Beds are comfortable and bathrooms are easy to move in. I am a very light sleeper and wasn't bothered by planes...

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Thank 2walkonh2o
London, United Kingdom
Reviewed 4 weeks ago

I stayed in this hotel where I was participating in an audio show. The sleeping room was clean and comfortable; the bathroom well appointed and clean; the hotel staff were very helpful and the food was good. Highly recommended.

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Helpful?
Thank Robert K
Nadine L, Westin Experience Specialist at The Westin O'Hare, responded to this review

Hello and thank you for posting your review about your stay with us. I'll be sure to let our staff know of your high praises as it will motivate them to continue their exceptional customer service. You're 5 star rating is very much appreciated and we will look forward to your next visit with us! Be Well, Nadine Larroza

Northern NJ
Reviewed 4 weeks ago

I've been here before and it's typical a high-end property, but this trip was a let down. After getting in late, I found the toilet used and uncleaned. While they sent up a cleaning person, I later realized that there were crumbs around the room and it was probably never cleaned at all. This is unacceptable for a hotel of...

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Helpful?
Thank RoyLScam
Katie W, Front Office Manager at The Westin O'Hare, responded to this review

Thank you for taking the time to post your review to provide us with feedback about your stay with us at the Westin O'Hare. We strive to ensure that each guest has a flawless Westin experience. I see this was not the case for your stay and personally apologize. I am disappointed in the experience you had during your time...

Memphis, Tennessee
Reviewed 24 April 2017

Stayed at the Westin for an audio expo this past weekend and honestly, my stay was truly excellent. My room was spotless and the shower wonderful, and although I was there to hear music, I have to say I never heard a single sound from another room, even though I was located directly below a floor filled with audio gear....

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Thank jstheodora
Nadine L, Westin Experience Specialist at The Westin O'Hare, responded to this review

Thank you for posting your review about your stay with us. I'm excited to hear that your stay was exceptional and quiet with all of the music everywhere. Fortunately, I was able to sample some of the audio and I must say, going back to regular headphones and speakers is pretty hard after listening to some of the finest and...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The newly renovated Westin O'Hare is just minutes from O'Hare International Airport and provides an O'Hare Airport Shuttle service that departs from the hotel. Our renovation features refreshed guest rooms, lobby, a full-service Starbucks, fitness center, brand new restaurant concept Benchmark Gastropub, and additional meeting space. Additionally, we are within minutes of MB Financial Park,the Fashion Outlets of Chicago, Donald E. Stephens Convention Center, Rosemont Theater and Rivers Casino. Walking distance to the Blue Line "EL" train providing service to downtown Chicago. ... more   less 

Additional Information about The Westin O'Hare

Address: 6100 North River Road, Rosemont, IL 60018-5128
Region: United States > Illinois > Rosemont
Price Range: $183 - $603 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin O'Hare 4*
Number of rooms: 525
Reservation Options:
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Also Known As:
The Westin o`Hare Hotel Rosemont
Westin Hotel Rosemont
Westin Hotel o Hare
Westin Rosemont
Rosemont Westin
Hotel Style:
#1 Family Hotel in Rosemont
#2 Luxury Hotel in Rosemont
#2 Business Hotel in Rosemont
#6 Romantic Hotel in Rosemont
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Questions & Answers

Here's what travellers have asked, with answers from The Westin O'Hare staff and other travellers.
18 questions
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Questions? Get answers from The Westin O'Hare staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suggest top floor over looking the area.”
DallasCowboys1552, 18 May 2017 | Read review
“If you're a Starwoods Preferred Guest - ask for that floor...”
jerrytravels, 13 May 2017 | Read review
“Get one facing away from the airport if you are disturbed by aircraft noise, though I did not find this unduly intrusive.”
robertkC6971HK, 1 May 2017 | Read review
“You want to be on the third through the fifth floor for noise and alo for surrounding lighting.”
trekluvr, 1 Apr 2017 | Read review
“We always request a quiet room, away from elevators. Very quiet hotel.”
Junglejody, 30 Jan 2017 | Read review
5 of 5
Booking.com
US$179* /night
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Prices are for 1 room, 2 adults
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