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The Westin O'Hare

Westin.comUS$179*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$245*
US$179*
US$245*
US$179*
US$245*
US$179*
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1,131 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin O'Hare
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Showing 1,097: English reviews
Dallas, Texas
Reviewed 15 April 2017

I would love to give this hotel the highest possible rating. I stay at O’Hare frequently and this is one of my preferred choices. The physical plant is clean and functional, it has the Westin Heavenly Bed, there’s a great indoor pool and hot tub, and I’ve been able to pay a reasonable fee to leave my car when travelling....

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Helpful?
2Thank JakeATL
Nadine L, Westin Experience Specialist at The Westin O'Hare, responded to this review

Hello and thank you for posting your feedback about your recent stay with us. We strive to ensure that every guest has a true Westin experience which I can clearly see, we did not deliver. I am truly disappointed that your stay was below our Westin standards. At your earliest convenience, please contact me at mary.larroza@westin.com or our Director of...

Goshen, Indiana
Reviewed 10 April 2017

Easy check in and check out. Staff extremely friendly. Rooms very clean and roomy. This hotel is about a 5-8 minute drive to airport parking. I believe we did have to pay for wifi. There is a bar/restaurant that was full when we srrived, but I did not eat there.

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Helpful?
Thank lnarayan1975
Nadine L, Westin Experience Specialist at The Westin O'Hare, responded to this review

Thank you for posting your review about your stay with us. It's unfortunate that you did not have a chance to try our restaurant! During your next visit, please feel free to contact the restaurant directly so we can make a reservation for you if needed. Furthermore, I'm delighted to hear that your stay was exceptional. We appreciate your high...

Maryland
Reviewed 7 April 2017 via mobile

Stayed one night at the westin do to a long layover hotel was great easy check in, we ate at the restaurant and the food was great the beds were heavenly and really enjoyed the long hot shower after a long day of travel the shuttle drivers aren't very friendly and the drive back to the hotel was a lil...

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Helpful?
Thank browneyes21207
Nadine L, Westin Experience Specialist at The Westin O'Hare, responded to this review

Thank you for taking the time to post your feedback about your stay with us. Our Westin Heavenly beds are definitely a favorite amongst our guests. I do apologize for the lack of customer service from our shuttle drivers. I'll definitely be sure to share your response to our management team to ensure this was an isolated issue. Thank you...

Omaha, Nebraska
Reviewed 7 April 2017

Very clean hotel with friendly staff and Denise the concierge was very helpful. They have shuttle service to and from airport which is very helpful. One downside there was a convention and had problems getting thru to downstairs on the phone. Very close walking distance to awesome deep dish pizza place called Giordano's and I recommend making a stop there...

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Helpful?
Thank Jen B
Nadine L, Westin Experience Specialist at The Westin O'Hare, responded to this review

Hello and thank you for posting your review with us. Denise is truly an asset to our team and is very informative about Chicago and all our city has to offer. Giordano's is my favorite deep dish pizza! I'm glad you had a chance to try it. You should definitely try our Benchmark restaurant the next time you visit. Our...

MO
Reviewed 2 April 2017

The beds were comfortable. The rooms and the entire property were beautiful. It was clean and the people were very polite. Unfortunately it cost $25 to park in their lot. There was no other place to park so you had to pay it. It would have been perfect except for this.

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Helpful?
Thank trekluvr
Nadine L, Westin Experience Specialist at The Westin O'Hare, responded to this review

Hello and thank you for posting your feedback about your stay with us. You will find our parking to be competitively priced among all O'Hare properties. For future stays, we do have different rate packages that has parking included. I hope that will be more to your liking. Aside from that, I'm glad you had a delightful stay. We are...

Troy, Illinois
Reviewed 31 March 2017

My daughter and I stayed here for one night while in town for a nearby event. The hotel is very conveniently located. The staff were all very kind and helpful. The woman who checked us in at the front desk offered to change some of my dollars into quarters that I needed to pay the toll on the highway on...

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Helpful?
Thank 1274mp
Nadine L, Westin Experience Specialist at The Westin O'Hare, responded to this review

Thank you for posting your detailed review about your stay with us. I'm delighted to hear that you had an exceptional stay with us and that your daughter even considered living here! We can definitely help make it your home away from home every time you visit Chicago. I'm also glad we were able to provide you change for the...

comet52
Reviewed 27 March 2017

We had a flight cancel and airline put us up in the Westin. As nice a room as I have ever slept in. Warning re: the Benchmark Gastro Pub. Without a doubt, I had the WORST chicken wings ever. Someone should tell the manager to "go have a plate of the wings his cook is serving". Pouring a bottle of...

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Helpful?
Thank Chuck B
New Jersey
Reviewed 26 March 2017

Since 2002 I have visited Rosemont each January for work. For the last 10 years I have stayed at The Westin. Beds are comfortable, staff is friendly, gym is decent (also has a pool, though this is not something I use) + starbucks downstairs and a good restaurant. The hotel is also very quiet, another big plus. Last year I...

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Helpful?
Thank lp24
Washington, DC
Reviewed 23 March 2017

The room was comfortable and clean as was the bathroom -- which was pretty large for a hotel. The hotel was quiet. Waited a long time for the shuttle from the airport -- about 25 minutes. And on arrival on a full shuttle, there was only 1 front desk agent working and no effort to call out any more help....

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Helpful?
Thank mot29
Nadine L, Westin Experience Specialist at The Westin O'Hare, responded to this review

Thank you for taking the time to post your review about regarding your stay with us. I do apologize for the extended wait time with our shuttle as well as checking-in. I have already mentioned your feedback to our management team to ensure we are staffed accordingly and communicate any delays with our guests. I apologize for the inconvenience and...

Reviewed 23 March 2017 via mobile

Enjoyed stay very much, everybody was friendly and helpful. Refrigerator in room was great. Easy walk from parking lot to lobby. Airport busses every 15 minutes; our driver Adhor was very knowledgeable of airport and very friendly.

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Helpful?
Thank Larry S
Nadine L, Westin Experience Specialist at The Westin O'Hare, responded to this review

Thank you for posting your review about your stay with us. We strive to ensure that every guest has a true Westin experience and I am glad we were able to deliver. I'll be sure to share your feedback with our team, especially Adhor. I appreciate your time and excellent score. We'll see you again on your next visit to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The newly renovated Westin O'Hare is just minutes from O'Hare International Airport and provides an O'Hare Airport Shuttle service that departs from the hotel. Our renovation features refreshed guest rooms, lobby, a full-service Starbucks, fitness center, brand new restaurant concept Benchmark Gastropub, and additional meeting space. Additionally, we are within minutes of MB Financial Park,the Fashion Outlets of Chicago, Donald E. Stephens Convention Center, Rosemont Theater and Rivers Casino. Walking distance to the Blue Line "EL" train providing service to downtown Chicago. ... more   less 

Additional Information about The Westin O'Hare

Address: 6100 North River Road, Rosemont, IL 60018-5128
Region: United States > Illinois > Rosemont
Price Range: $168 - $604 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin O'Hare 4*
Number of rooms: 525
Reservation Options:
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Also Known As:
The Westin o`Hare Hotel Rosemont
Westin Hotel Rosemont
Westin Hotel o Hare
Westin Rosemont
Rosemont Westin
Hotel Style:
#1 Family Hotel in Rosemont
#2 Luxury Hotel in Rosemont
#2 Business Hotel in Rosemont
#6 Romantic Hotel in Rosemont
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Questions & Answers

Here's what travellers have asked, with answers from The Westin O'Hare staff and other travellers.
18 questions
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Questions? Get answers from The Westin O'Hare staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suggest top floor over looking the area.”
DallasCowboys1552, 18 May 2017 | Read review
“If you're a Starwoods Preferred Guest - ask for that floor...”
jerrytravels, 13 May 2017 | Read review
“Get one facing away from the airport if you are disturbed by aircraft noise, though I did not find this unduly intrusive.”
robertkC6971HK, 1 May 2017 | Read review
“You want to be on the third through the fifth floor for noise and alo for surrounding lighting.”
trekluvr, 1 Apr 2017 | Read review
“We always request a quiet room, away from elevators. Very quiet hotel.”
Junglejody, 30 Jan 2017 | Read review
5 of 5
Westin.com
US$179* /night
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Booking.comUS$179
Hotwire.comUS$179
HotelQuicklyUS$245
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Prices are for 1 room, 2 adults
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