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Embassy Suites by Hilton Chicago - O'Hare/Rosemont

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1,209 Reviews from our TripAdvisor Community

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Showing 1,189: English reviews
Start your review of Embassy Suites by Hilton Chicago - O'Hare/Rosemont
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Ankeny, Iowa
Reviewed yesterday NEW

We weren't bothered by the construction in the evening but it was loud in the morning by the time we checked out of the hotel. The room was clean and comfortable. Overall the hotel itself was a good representation of the ES brand. We did have an issue with the shuttle from the airport to the hotel. I made several...

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Helpful?
Thank ewenix
Urbana, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 12 November 2016

This was the hotel selected for a business meeting, so I stayed here the night before. The atrium is spectacular. Floor 2 is the dining area, and then the atrium soars up to the top, above floor 8. So, every suite from floor 2 to floor 8 is arranged around the atrium, with a feeling of spaciousness and light (at...

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Helpful?
Thank Cello12345
About Hotel's Favourite Review
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

Cello12345, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and look forward to welcoming you back again on your next visit to the area. Best Wishes~

Reviewed yesterday NEWvia mobile

This hotel is in a good location in relation to airport. There are quite a few things to do in the immediate area and food place to eat. There is a mall in walking distance and the convention center is across the street. All of the personnel were very helpful and professional. Overall once construction is complete it will be...

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Thank Vince J
Irvine, California
Reviewed 2 days ago NEW

Stayed here for one night at the end of a recent business trip to be near the airport. They are still renovating the first floor and the lobby but the newly-renovated rooms are amazing! I had one on the seventh floor. New funrniture, flooring, very spacious with a fridge and microwave. And they are very generous with their evening cocktail...

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Thank Susan R
Minier, IL
Reviewed 2 days ago NEW

This location is very convenient to anyone attending an event at the Donald E. Stephens Convention Center. It is directly across the street. The front desk people were OK - nothing that stood out. We did notice right away that there were no carts at the front entrance so we could unload our bags and take them up to the...

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Thank UncleTater
Woodbury, Minnesota
Reviewed 1 week ago

The hotel has potential, but my experience was stymied by the extensive construction going on at the time of my visit. As a result of the construction, parts of the building were closed off (including the main entrance), there was loud noises throughout the day, a wet paint odor, and the breakfast area was unusually cramped. I'm sure it will...

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Thank Peter S
Louisville, Kentucky
Reviewed 1 week ago

The hotel was under major renovations during my stay, but as I was there for business, it didn't really bother me. The new room decor and furniture were fresh and comfortable. The HVAC was fairly quiet and even though I have a room facing the street, it was barley heard. Look forward to seeing how the total renovations look upon...

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Thank ChefDanT
Erie, Pennsylvania
Reviewed 1 week ago

This hotel was a great value! The location is ideal, the stafff was very helpful,and the rooms are very clean and well kept! Tons of restaurants and attractions within a short walk. Our family would highly recommend this hotel.

Review collected in partnership with Embassy Suites Hotels
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Thank tif6479
Memphis, Tennessee
Reviewed 1 week ago via mobile

They were renovating when I visited and I had no complaints. The 24 hour shuttle was a lifesaver for a missed connection. Breakfast was good as usual. Shuttle ran every 20 minutes like clockwork . Can't wait to see after renovation

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Thank chundell
Champaign, Illinois
Reviewed 1 week ago

I booked my reservation for 2 double beds over 6 months ago. At check in I am told that I booked a king and all the doubles are taken. Mary argues with me repeatedly that I booked a king until I pull up my reservation on my phone with proof. I have never had to prove to a hotel the...

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1Thank wishiwasinvegas7

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Embassy Suites O'Hare Rosemont is located adjacent to the Donald E. Stephens Convention Center and five minutes from O'Hare International Airport (ORD) via our complimentary hotel shuttle (4am-12am). Located within walking distance from MBFinancial Park and Fashion Outlets of Chicago. Our hotel is a full service all suite airport hotel providing outstanding accommodations and amenities to business and leisure travelers in the Chicago and Rosemont, Illinois area. Hi-Spd Internet available in guest rooms and public area for a nominal fee. Self Parking: $25/day; Valet Parking: $28/day. We do not offer a shuttle to Allstate Arena. ... more   less 

Additional Information about Embassy Suites by Hilton Chicago - O'Hare/Rosemont

Address: 5500 N. River Road, Rosemont, IL 60018-5230
Region: United States > Illinois > Rosemont
Price Range: $192 - $374 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Chicago - O'Hare/Rosemont 3.5*
Number of rooms: 294
Reservation Options:
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Also Known As:
Embassy Suites Chicago o`Hare Rosemont Hotel Rosemont
Embassy Suites Rosemont
Rosemont Embassy Suites
Hotel Style:
#13 Business Hotel in Rosemont
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Chicago - O'Hare/Rosemont staff and other travellers.
8 questions
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Questions? Get answers from Embassy Suites by Hilton Chicago - O'Hare/Rosemont staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get top floor rooms while they are renovating”
 of 5 bubbles S8822XTsusanr, 22 Mar 2017 | Read review
“We stayed on the top floor, but it was very noisy”
 of 5 bubbles UncleTater, 22 Mar 2017 | Read review
“Check in early and bring proof of your reservation.”
 of 5 bubbles wishiwasinvegas7, 14 Mar 2017 | Read review
“Close the door between the living room and bedroom to decrease noise in the bedroom during meals.”
 of 5 bubbles Margo9876, 13 Jan 2017 | Read review
“Second floor because it's accessible to the lounge and exercise room and pool . That is if you are staying long”
 of 5 bubbles 916igk, 11 Jan 2017 | Read review
5 of 5