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Hilton Rosemont / Chicago O'Hare

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Traveller (155)
Room & Suite (151)
Storyboard
Ratings and reviews
  • Excellent46%
  • Very good34%
  • Average12%
  • Poor4%
  • Terrible4%
Travellers talk about
“convention center”(137 reviews)
“liberty tavern”(22 reviews)
“front desk”(146 reviews)
View all reviews
What's included
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
3 Star Hotel
Hilton Rosemont Chicago O'Hare is conveniently located just minutes from Chicago O'Hare International Airport and connected via enclosed sky bridge to Donald E. Stephens Convention Center. Our hotel features 300 guest rooms and suites, 24 hour room service, complimentary shuttle service...
Offers from Hilton Rosemont / Chicago O'Hare
Special Offer: Double Points, Every Stay
Hotel deals
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Location and contact
5550 N River Rd, Rosemont, IL 60018-5231
Hotel website
3.6 km to O'Hare Intl Airport
25 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,249)
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1,214 results
Traveller rating
528
412
157
62
55
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528
412
157
62
55
Show reviews that mention
All reviewsconvention centerliberty tavernfront deskbreakfast buffetshuttle runsmovie theatershuttle serviceclose to the airportparking garageper dayconvenient locationbusiness tripfree shuttleblue linevery nice hotelo harebed was very comfortable
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1 - 5 of 1,214 reviews
Reviewed yesterday

There are other hotels where you park when flying from O'Hare, but this was the best. Most limit you to 14 days of parking, but we called and the hotel let us add a few more days at minimal extra cost. You can also park...More

Review collected in partnership with Hilton Hotels & Resorts
Thank RDM12345
Hotel's Favourite
Reviewed 1 June 2018 via mobile

Had to make a last-minute reservation due to a misunderstanding of meeting locations—was able to book 3 nights here before boarding the plane to Chicago. Arrived to find very friendly and efficient front desk staff, clean room, and friendly staff. Housekeeping does an outstanding job....More

1  Thank Chuck M
Response from Diana F, Guest Relations Manager at Hilton Rosemont / Chicago O'HareResponded 7 June 2018

Dear Chuck M, Thank you so much for your wonderful comments and feedback regarding your recent stay with us. I’m delighted to learn of your appreciation for our friendly staff, and clean guest room (because of our wonderful housekeeping team). Your recommendation is the highest...More

Reviewed 4 days ago

There are just no staff anywhere. When you get out of the taxi with bags there is no bell desk, no conceriege. you have to do it all yourself. When you call Guest services no one answers and when you speak to the operator you...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Carolynandharry
Response from Diana F, Guest Relations Manager at Hilton Rosemont / Chicago O'HareResponded 3 days ago

Dear Carolynandharry, I'm sorry for the inconveniences that you experienced during your recent stay with us as this is not indicative of our level of service that we aim to provide to our guests. We do have a bellman on staff who is available to...More

Reviewed 1 week ago

The hotel is large and a little dated. There is a full service Starbucks in the lobby and plenty of seating in the lobby bar and entrance area. The lobby bar is expensive, charging $12 for a glass of wine and $10 for a beer....More

Thank colbox
Response from Diana F, Guest Relations Manager at Hilton Rosemont / Chicago O'HareResponded 5 days ago

Dear colbox, I'm delighted to read that you would stay with us again, but I'm disappointed to read about your experience in the restaurant. I will address your comments with the Chef and the Director of Food & Beverage. We do offer a full Starbucks...More

Reviewed 1 week ago

The Hilton Rosemont is just a short shuttle ride from O'hare, which runs every 20 minutes. Only registered guests are allowed on the shuttle. I ended up with a missed connection and found a room at the hotel last-minute (usually I stay at the Hilton...More

Thank BNA-Wanderlust
Response from Diana F, Guest Relations Manager at Hilton Rosemont / Chicago O'HareResponded 5 days ago

Dear BNA-Wanderlust, I'm disappointed to read your review regarding your recent stay with us. This sounds very uncharacteristic of our level of service and offerings and I apologize for your experience and I will address your comments with my team. I am glad to see...More

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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$129 - US$287 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Rosemont
#4 Romantic Hotel in Rosemont
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$129 - US$287 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Rosemont
#4 Romantic Hotel in Rosemont
Room types
Suites, Non-Smoking Rooms
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Traveller (155)
Room & Suite (151)
Dining (15)
Pool & Beach (12)
Amenities (30)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
dreamsparis
25 October 2017|
Answer
Response from Diana F | Property representative |
Hello! Head to door number 3 at the shuttle center. Our shuttle is white with our Hilton Logo on it as well as the Embassy Suites and DoubleTree. We look forward to hosting you!
1
Vote
Sarochin S
5 August 2017|
AnswerShow all 7 answers
Response from NE_Greenbee | Reviewed this property |
sorry, I don't know as we had a rental car
0
Votes
Room Tips
"I love the higher floor rooms because it's such a beautiful view"
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"We were too tired to notice anything"
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"if you are catching a plane set your own alarm!"
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"As far as I know, all the rooms are good!"
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