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Hyatt Regency O'Hare

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2,705 Reviews from our TripAdvisor Community

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Showing 2,626: English reviews
Chicago, United States
Reviewed 12 July 2016

The Hyatt Regency O'Hare continues to be the epitome of excellent customer service and we always look forward to our stay with them. The Hyatt Regency is considered my family's "home away from home" and they are our extended family.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Lynne L
KatherineGear, Manager at Hyatt Regency O'Hare, responded to this review

Hello Lynne L, Thank you for staying at Hyatt Regency O'Hare. We LOVE to hear that you consider our hotel your home away from home :) We can't wait to welcome you back again soon.

South Bend, United States
Reviewed 12 July 2016

This hotel was conveniently connected to the Convention Center so that children could go back and forth to the center and never be on the streets of Chicago. Ambiance was comfortable and staff VERY friendly. Rooms were clean and well maintained.

Review collected in partnership with Hyatt Hotels
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Thank Susan H
KatherineGear, Manager at Hyatt Regency O'Hare, responded to this review

Hello Susan H, Thank you for staying at Hyatt Regency O'Hare! We're happy to hear you had a nice stay and that you found our staff to be friendly. We hope to see you back again in the future!

Reviewed 11 July 2016

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Isabel D
KatherineGear, Manager at Hyatt Regency O'Hare, responded to this review

Reviewed 10 July 2016

Fist of all, this review is about the hotel and not the staff which were impeccable in their service and attentiveness to our needs. All hotel shuttle busses at O'Hare only service terminal 1 so if you're an international traveler and coming into terminal 2 or 3 you're going to have a long walk to get to the bus. The...

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Helpful?
Thank Donald S
Reviewed 10 July 2016 via mobile

Stayed here for the Kidmin conference in fall 2015 - had a great stay. Room was nice and clean, restaurant food was excellent (albeit a little pricey), and the staff was fabulous! Would stay again if in the area for business or pleasure. Airport shuttle was also convenient and timely.

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Helpful?
Thank juliac024
KatherineGear, Manager at Hyatt Regency O'Hare, responded to this review

Hello juliac024, We're happy you had a nice stay at Hyatt Regency O'Hare! It's great to hear that you found our shuttle to be convenient and the staff and food to be top-notch. We truly hope to have the opportunity to welcome you back one day!

New York City, New York
Reviewed 8 July 2016

Nice overnight stay and close to ORD, nice lobby and bar in front. Easy check-in. DIdn't get to use the gym. Came for a conference here, nice meeting venues with easily accessible facilities. Easily the right choice if you're a Hyatt member.

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Helpful?
Thank GeeTee54321
KatherineGear, Manager at Hyatt Regency O'Hare, responded to this review

Hello GeeTee54321, Thank you for staying at Hyatt Regency O'Hare and for taking time to write a review. We're so happy you enjoyed your stay and that you experienced a smooth check-in process. We hope your travels bring you back to the area, as we would love to welcome you back!

Mishawaka, United States
Reviewed 7 July 2016

Review collected in partnership with Hyatt Hotels
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Thank Jon L
KatherineGear, Manager at Hyatt Regency O'Hare, responded to this review

Reviewed 7 July 2016 via mobile

I will not be staying at this hotel again. It was last minute and pricy. The shuttle service is slow and so is everything else - room service and reception. The entire building is outdated. The room I stayed in had quite a moldy smell too. Not a fan.

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Helpful?
Thank Tyler D
KatherineGear, Manager at Hyatt Regency O'Hare, responded to this review

Hello Tyler D, We are so sorry to hear your stay was less than exceptional. We apologize that you experienced slow service, as this is not indicative of the the high standards we strive for on a daily basis. We value your feedback and will do our best to make necessary adjustments.

The Woodlands
Reviewed 7 July 2016

The hotel is very close to the airport and is huge. We were there for the History Fair and it was perfect for that purpose since the place is huge and all the events were at the hotel. The rooms are comfortable and clean. The restaurants don't have much selection for food.

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Helpful?
Thank sangeeta350
KatherineGear, Manager at Hyatt Regency O'Hare, responded to this review

Hello sangeeta350, Thank you for staying at Hyatt Regency O'Hare and for providing your feedback. We are pleased to hear of your positive experience during National History Bee. We hope to have the opportunity to welcome you back in the future!

Toronto, Canada
Reviewed 6 July 2016

I reviewed this property before, and I mentioned that Hyatt should remove the sensors from the refrigerators that automatically charge for anything that is moved. And that was my only complaint about this property (I've stayed there many times). Well, it looks like they've listened - there is no longer a mini bar service inside the fridge, and you can...

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Helpful?
Thank Kevin M
KatherineGear, Manager at Hyatt Regency O'Hare, responded to this review

Hello Charlieman2013, Thank you for staying with us once again! We value your feedback and are happy you were pleased to see this change :) Thank you for staying loyal to Hyatt Regency O'Hare - we cannot wait for the opportunity to welcome you back soon!

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover an iconic O’Hare airport hotel with cutting-edge design and dramatically transformed public space and guestrooms. Groups of all sizes appreciate the grand venues offering innovative catering and unrivaled services at our hotel. Invite friends to join you for cocktails at the enticing Red Bar, or dine in the hip, contemporary O’H American Grill serving mouthwatering traditional American cuisine from around the country. Plush Hyatt Grand BedsTM, deluxe amenities and welcoming touches await you in the remodeled rooms of our exceptional hotel. Guests love our stunning lobby and sunny atrium, easy check-in service, friendly staff and bright, elegant rooms with contemporary décor and high-tech features. Warm yet classy, Hyatt Regency O’Hare boasts an impressive modern aesthetic that speaks to business and leisure travelers alike. With quick access to both O’Hare airport and downtown Chicago, Hyatt Regency O’Hare is the ideal accommodation for every visitor to the Windy City. ... more   less 

Additional Information about Hyatt Regency O'Hare

Address: 9300 Bryn Mawr Ave, Rosemont, IL 60018-5238
Region: United States > Illinois > Rosemont
Price Range: $197 - $419 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency O'Hare 4*
Number of rooms: 1101
Reservation Options:
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Also Known As:
Hyatt Regency o`Hare Hotel Rosemont
Hyatt Regency Rosemont
Hyatt O'hare
Hyatt Rosemont
Hyatt Regency Ohare Hotel
Hotel Style:
#1 Green Hotel in Rosemont
#3 Luxury Hotel in Rosemont
#7 Family Hotel in Rosemont
#7 Business Hotel in Rosemont
#7 Romantic Hotel in Rosemont
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency O'Hare staff and other travellers.
27 questions
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Warren
3 months ago
Chicago, Illinois
23 days ago
Overland Park, Kansas

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Questions? Get answers from Hyatt Regency O'Hare staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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