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BEST WESTERN at O'Hare

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318 Reviews from our TripAdvisor Community

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Showing 284: English reviews
Disney World, Florida, USA
Reviewed 4 days ago NEW

I was pleasantly surprised at the fine, deluxe room I was given. All room have been refurbished, painted, new furniture, and huge flat screen television sets. Rooms have a tea/coffee maker which is very nice. There is also 24/7 tea/coffee service in the lobby; however, there is no restaurant on the property. The breakfast was simply amazing. Far better than...

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Helpful?
Thank John B
stephenmerlin007, General Manager at BEST WESTERN at O'Hare, responded to this review

WOW, Thank you for letting the world of the jewel our hotel best western ohare is Please come back and see us again thank you stephen general manager

Reviewed 1 week ago

They just need to finish the front entrance and the hotel will be great. New carpets, Rooms are nice, people are friendly, Shuttle to Airport 24hr. I would go back and stay. Bedding was good, They had anything you needed if you forgot something.

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Helpful?
1Thank Michael S
stephenmerlin007, General Manager at BEST WESTERN at O'Hare, responded to this review

WOW thank you for the great review and telling the world about the great stay you had at the best western ohare we hope to see you again stephen general manager

Fort Bragg, CA, United States
Reviewed 3 weeks ago

This best Western has been recently updated and our room was like new. The lobby was still being remodeled. The desk clerk was very helpful when I was using the computer in the lobby to get the tickets for my flight.

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Helpful?
1Thank Malcolm D
stephenmerlin007, General Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for the nice response for our best western ohare please come back and see us again Stephen general manager

New Jersey
Reviewed 4 weeks ago

Stayed for one night to attend a trade show in McCormick Center. Hotels downtown were pricey so I chose to stay near the airport. The lobby is under construction but my third floor room was newly redecorated and quite nice. There is a free shuttle to / from the airport where I took the CTA train into downtown for only...

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Helpful?
1Thank kglade
stephenmerlin007, General Manager at BEST WESTERN at O'Hare, responded to this review

thank you for staying with us at our best western O'Hare Yes the lobby is almost complete but the rest of the hotel is new and like you our guest has loved it. We knew you would like breakfast who knew mom would be right breakfast is the most important meal of the day that's why we focus on a...

Reviewed 4 November 2016

I wanted to write this review last week after our stay but better late than never. Our room, and probably all the rooms were very small. The beds were not very comfortable. The hotel employee assigned a room on 2nd floor right next to the ice machine! The ice machine was so loud we didn't even enter that room, and...

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Helpful?
Thank Mary G
stephenmerlin007, General Manager at BEST WESTERN at O'Hare, responded to this review

thank you for staying with us please accept our apologizes for the problem you ad at our hotel if you do experience a problem in you room please allow the desk agent to make it right please come back and give us another change to win you over as a best western fan Stephen General Manager

Reviewed 29 October 2016

At arrival waited twenty minutes to get checked in due to the hotel being busy at that moment and they only had two receptionists, both seemed very friendly and helpful, providing good customer service. As we got to the room we found two single beds, but we booked a king bed so had to go sort that out, luckily they...

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Helpful?
1Thank aaj17gg
stephenmerlin007, General Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for staying with us please accept our apologizes for the delay in your check in at our hotel. A large group was checking in at one time that slowed down the time We are glad you liked our new renovated hotel. Our new breakfast is located in the lobby area and a hot breakfast with fresh eggs bacon...

West Palm Beach, Florida
Reviewed 26 October 2016

I was thrilled to get a room at 10 o'clock at night after being left stranded at O'Hare airport by American airlines. The hotel is under construction, but that didn't affect me since I was checking in late at night and leaving early the next morning. The room was clean, the bed comfortable, and the bathroom very nice. The hotel...

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Helpful?
1Thank keylimejet
stephenmerlin007, General Manager at BEST WESTERN at O'Hare, responded to this review

WOW thank you for the great review at the best western ohare Jason sends his thank you Thank you for telling the world of our great service located just next to the airport (with out the noise) please come back and see us again stephen general manager

Barrington, Illinois
Reviewed 23 October 2016

Good price-nice breakfast-shuttle to airport + very close... excellent room good internet-quiet-nothing to complain about here...will be back..this was our second recent stay.friendly staff also....location is very close to airport-free shuttle starts early. cant go wrong here.....

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Helpful?
3Thank Don H
stephenmerlin007, General Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for telling the world of the great price, staff and close to ohare airport our best western @ ohare is a newly remodeled hotel Thanks you for the great commits please come back and see us again stephen General Manager

Flint, mi
Reviewed 21 October 2016

This place almost seemed too nice to be a Best Western. The newly remodeled room and comfy bed felt similar to a 3-star, upscale hotel. The WiFi worked well (no hassles). The free breakfast was very good. The eggs tasted real and the sausage was pretty good. The parking lot was very crowded but I was lucky enough to get...

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Helpful?
2Thank flintjarvis
stephenmerlin007, General Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for the great commits about our best western @ ohare We agree breakfast is the best. Great WiFi and a great staff to make your staff fabulous please come back and see us again stephen general manager

anchorage, alaska
Reviewed 21 October 2016

I always stay at the Best Western O'Hare when in Chicago for work. it's clean, comfortable and has great access to O'Hare. Fast internet, newly renovated rooms and a good breakfast all help to make this my favorite airport hotel. The staff are friendly and efficient. Two airport shuttles per hour is a plus.

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Helpful?
2Thank McKinley
stephenmerlin007, General Manager at BEST WESTERN at O'Hare, responded to this review

WOW thank you for telling the world of the great service you received at the best western ohare Our staff sends there thank you please come back and see us again stephen general manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Free Breakfast
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
This Rosemont, Illinois hotel is one mile from O'Hare International Airport and the Blue Line train serving downtown Chicago 24 hours. The Best Western At O'Hare offers guests a variety of convenient dining options on site. The Pine Grove Restaurant offers the best breakfast in Rosemont along with fresh lunch items and great dinners. Shoeless Joe's Alehouse, guests enjoy an American style bar serving a wide variety of specialty beers along with an excellent menu, from appetizers to complete dinners. The hotel offers a 24 hour shuttle to O'Hare airport. ... more   less 

Additional Information about BEST WESTERN at O'Hare

Address: 10300 W Higgins Rd, Rosemont, IL 60018-3899
Region: United States > Illinois > Rosemont
Price Range: $126 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN at O'Hare 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
Best Western At o`Hare Hotel Rosemont
Best Western Hotel Rosemont
Best Western Rosemont
Rosemont Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN at O'Hare staff and other travellers.
23 questions
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Questions? Get answers from BEST WESTERN at O'Hare staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms on the sides and back are more quiet than the ones facing the front. Heat/AC units new/quiet”
 of 5 bubbles johnbO281OG, 5 Dec 2016 | Read review
“Overall a very nice for a great price. You feel safe.”
 of 5 bubbles michaelsN9873OM, 28 Nov 2016 | Read review
“Higher floors are quieter”
 of 5 bubbles kglade, 9 Nov 2016 | Read review
“No views what so ever, and loud ice makers.”
 of 5 bubbles marygQ3822NO, 3 Nov 2016 | Read review
“Rooms near the bar/restaurant are far from the lobby”
 of 5 bubbles flintjarvis, 21 Oct 2016 | Read review
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