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BEST WESTERN at O'Hare

Booking.comUS$96*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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389 Reviews from our TripAdvisor Community

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Showing 354: English reviews
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Ellicott City, Maryland
Reviewed 2 days ago NEW

We booked this hotel with some reluctance after reading some of the past reviews. Boy, were they wrong. After a lengthy renovation, the hotel looks sharp and stylish. It is furnished with modern fixtures and decorated with iconic Chicago artwork. Elizabeth and Chermin, our desk clerks were knowledgeable, friendly, and extremely helpful. The best part of staying here is the...

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Helpful?
Thank wagmei
Los Angeles, California
HOTEL’S FAVOURITE REVIEW
Reviewed 8 October 2016

I am familiar with this hotel for having stayed there earlier this year. On this trip, I found myself needing parking facilities as everything at O'Hare was booked for Labor Day weekend. Not one to believe every space in three huge overflow parking lots would be filled, I was wrong, with just an hour to make boarding time (after driving...

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3Thank MeMeDaVinci
About Hotel's Favourite Review
stephenmerlin007, General Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for the great response and telling the world of the great service and location our best western ohare our staff send there thank you stephen general manager

Reviewed 2 days ago NEW

We are a Company located in RI but provide Nationwide Services, last week we had an employee stay at the Best Western for a job in IL. It happens that two packages for the project did not arrive as planned. Fortunately, the staff at the hotel's front desk: Chermin, Chrystal, Elizabeth, Roman, and everyone I spoke to were highly helpful...

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Helpful?
Thank Mora G
Reviewed 3 days ago NEW

Just cross this one off. Good news-it is cheap-bad news-it is cheap, filthy, old, musty, dirty, cheap looking and totally unworthy of the Best Western Brand. I think I paid twice for it since I could not find my reservation from hotels.com-and the clerk told me I had paid for 2 reservations. Wow-what a mistake! I could not take my...

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Helpful?
Thank Nick P
stephenmerlin007, Front Office Manager at BEST WESTERN at O'Hare, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we...

Rosemont, United States
Reviewed 4 days ago NEW

Great place to stay while attending a convention. The staff was very helpful and courteous. The room was clean and the breakfast was really good. However the only thing we didn't like was that the toilet paper could have been a thicker ply. Otherwise everything else was great.

Review collected in partnership with Best Western
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Helpful?
Thank 656merleg
Milwaukee, Wisconsin
Reviewed 1 week ago NEW

There was great service at this hotel! I called the hotel for the shuttle coming from international terminal, and I believe I spoke to Chermin and she informed me that the shuttle would be on its way. I didn't have to wait that long, maybe within 10 minutes the shuttle arrived. Manny was very kind and friendly that he helped...

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Helpful?
Thank CynthiaRose285
Reviewed 1 week ago NEWvia mobile

We had a very nice stay. Everything was close to our hotel, which made it easy to get around. The staff at this location is very young and they do a good job. Orlando, the shuttle driver, brought us from the airport. He is a great and professional man. He recommended us places to eat and things we can do...

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Thank Roger W
Chicago, Illinois
Reviewed 1 week ago NEW

Best Western at O'Hare has a very friendly and helpful staff. One of their van drivers (Martin) is very friendly and always greets you with a smile. They are in a great location, newly remodeled, they have free breakfast in the mornings and I love having a refrigerator and microwave in my room.

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Helpful?
Thank pbj60657
Reviewed 1 week ago NEWvia mobile

Orlando is a very nice young man. He took us to the airport and got us there quick and most importantly safe. Chermin at the front desk is very nice as well. This hotel has been remodeled and looks great now.

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Helpful?
Thank Rachel D
Glendale Heights, Illinois
Reviewed 1 week ago NEW

I booked my reservation through expedia for the 1 night stay including the 1 week parking, but that wasn't the case. The front desk agent told me that all I paid for was just the room and not the parking. Luckily, Chermin still gave us the 1 week parking for $50. If I would've known that booking through expedia wasn't...

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Helpful?
Thank _amygolden223

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Breakfast included
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
This Rosemont, Illinois hotel is one mile from O'Hare International Airport and the Blue Line train serving downtown Chicago 24 hours. The Best Western At O'Hare offers guests a variety of convenient dining options on site. The Pine Grove Restaurant offers the best breakfast in Rosemont along with fresh lunch items and great dinners. Shoeless Joe's Alehouse, guests enjoy an American style bar serving a wide variety of specialty beers along with an excellent menu, from appetizers to complete dinners. The hotel offers a 24 hour shuttle to O'Hare airport. ... more   less 

Additional Information about BEST WESTERN at O'Hare

Address: 10300 W Higgins Rd, Rosemont, IL 60018-3899
Region: United States > Illinois > Rosemont
Price Range: $137 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN at O'Hare 3*
Number of rooms: 142
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Best Western, Hotels.com, Orbitz, Hotwire, Travelocity, Cancelon, Priceline and HotelQuickly so you can book your BEST WESTERN at O'Hare reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western At o`Hare Hotel Rosemont
Best Western Hotel Rosemont
Best Western Rosemont
Rosemont Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN at O'Hare staff and other travellers.
29 questions
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Questions? Get answers from BEST WESTERN at O'Hare staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“NO-do not waste your time”
614nickp, 24 Apr 2017 | Read review
“stay away form the bar shoeless joe's if you want to sleep”
elborigua21, 15 Apr 2017 | Read review
“There is always someone there to give good service”
crissyk119, 11 Apr 2017 | Read review
“Check in early, or the parking lot will fill up and you will need to park in a garage next door.”
andreak141, 7 Apr 2017 | Read review
“If you get a parking spot keep it and walk to many fast food places and restaurants!”
boopdboop, 13 Mar 2017 | Read review
5 of 5
Booking.com
US$96* /night
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TripAdvisorUS$96
HotelQuicklyUS$133
BestWestern.comUS$96
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Prices are for 1 room, 2 adults
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