We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Crowne Plaza Chicago O'Hare

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Crowne Plaza Chicago O\\
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,058 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 986: English reviews
Start your review of Crowne Plaza Chicago O'Hare
 Click to rate
Ontario, California, United States
Reviewed yesterday NEW

Returning from a conference in Pennsylvania, a colleague and I missed our connection through O'hare and ended up stuck over night so the hotel we were referred to at a discounted rate was the Crowne Plaza. We were told it was a room for 4 but when we got there it was a kind bed and a pull out over-sized...

 Report
Helpful?
Thank Elizabeth B
Inverness, United Kingdom
Reviewed yesterday NEW

We wanted a hotel near the airport. This was a very nice hotel. The bed was comfortable and the bathroom was lovely. The room was very clean and had most of those little extras that make the stay nicer. Good quality soap/shampoo/lotion - I love Temple Spa products. We had dinner in the restaurant and drinks in the bar. Dinner...

 Report
Helpful?
Thank MegaDancer
Reviewed 2 days ago NEW

Very Disappointed. 1) I booked a 2 queen bed room for 4 people. I got 1 king and 1 pullout. My son-in-law is 6'5" He couldn't possibly sleep in the pullout. There were no sheets, blanket or pillow for the pullout. 2) My daughter called for 3 pillows & blankets. She got one pillow & was handed the blanket &...

 Report
Helpful?
Thank DEBRA F
UK Lincoln
Reviewed 2 days ago NEWvia mobile

Only stayed here one night as the hotel is very handy for the airport. Shuttle bus runs every 20 mins. Hotel was a little dowdy on the floors, but the bar area was nice and there is quite a good selection of food on the bar menu The breakfast was superb. I just had fruit and pancakes, but the choice...

 Report
Helpful?
Thank WilliamPA
Reviewed 2 days ago NEW

Let me start off by stating that; this would have been a 4 star rating but there were some issues that cannot be overlooked. Our room was nice, clean and satisfactory and the bed was comfortable. I like the location of the Hotel but the parking and the fact that I had to pay after paying to be a guest...

 Report
Helpful?
Thank Jennifer L
Reviewed 2 days ago NEW

We did the park and fly. Staff was very unfriendly upon our check in. We returned from our trip, I called and asked for a pick up. They told me to go to 5E and they would sen d the shuttle in 10 minutes. Stood outside for 22 minutes and called again.... was told it would be another 20 minutes...

 Report
Helpful?
Thank Dinah W
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear Dinah W, Thank you for your feedback. I am very sorry to hear about shuttle pick up delay. Please rest assured this is not a typical for our property and I am have already addressed it with our team. We'll work hard on improving so we could wow you when you come back next time. Sincerely, Cher Jacobsen General...

Saint John, Indiana
Reviewed 3 days ago NEW

We booked a king room months in advance but that didn't matter. At check in was told they only had queen double room available. This was unacceptable and asked to speak to manager and was told they were busy and wouldn't be able to help us. Being away for a couples weekend that rarely happens was extremely disappointed in this...

 Report
Helpful?
1Thank dldombro3
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear dldombro3, I greatly appreciate your feedback and would like to learn more about your experience. Could you please contact me directly, at your convenience, at 847.928-3700 or e-mail me at cjacobsen@crowneplazaohare.com? I am looking forward to talking to you soon. Sincerely, Cher Jacobsen General Manager cjacobsen@crowneplazaohare.com Tel: 847 928 3700

Moline, Illinois
Reviewed 3 days ago NEW

A very nice and inviting Crowne Plaza. Staff is excellent, friendly and knowledgeable. Check in was efficient and our upgraded room was very nice. Room was very comfortable. WiFi is available; the slower speed is free and the faster WiFi is $12.95 a day. Didn't use the WiFi much on this trip, just checked email. When I did attempt to...

 Report
Helpful?
Thank wolfcookie
Goodrich, Michigan
Reviewed 3 days ago NEW

I stayed at the Crowne Hotel-Rosemont, Il from March 15-17 for a work conference. It was a very enjoyable stay, especially since the conference sessions were very intense and time-consuming. Rather than venturing out by myself, I made use of the hotel's restaurants for lunch and dinner (breakfast was provided). All of my meals were delicious. The room was very...

 Report
Helpful?
Thank mibaribie
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear mibaribie, Thank you for taking a moment to share that you had a great stay with us and that everything was up to your liking, from the room and restaurant to shuttle services. We appreciate your business and looking forward to your next stay. Please do not hesitate to contact me directly if you need any assistance with your...

New Brighton, Minnesota
Reviewed 3 days ago NEW

We stayed at this hotel for 2 nights, and when we were in the room we enjoyed the experience. The beds were very comfortable, good shower, and not too noisy. However, parking at this hotel is a nightmare. We booked 3 months before our stay and had parking included in our package. When we arrived attempted to check in first,...

 Report
Helpful?
Thank Brandon K
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear Brandon K, We appreciate your feedback. It is with great regret to learn that you had to wait longer than usual due to very busy weekend. We are very sorry for the unfortunate experience and we'll work on improving so we could wow you when you come back next time. Thank you for your business. Sincerely, Cher Jacobsen General...

336 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (284)
Viewed
Room/Suite (72)
Viewed
Hotel & Grounds (51)
Viewed
Bathroom (29)
Viewed
View from Room (8)
Viewed
Dining (5)
Viewed
Family/Play Areas (2)
Viewed
Pool/Beach Area (3)
Viewed
Business Centre/Function Rooms (4)
Viewed
2:36
Videos (2)
Viewed
Other (108)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (52)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (21)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (2)
Viewed
Business Centre/Function Rooms (4)
Viewed
Dining (4)
Viewed
Other (14)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Rosemont hotels
2.6 km away
Holiday Inn & Suites Chicago O'Hare Rosemont
0.4 km away
Loews Chicago O'Hare Hotel
1.7 km away
Hampton Inn & Suites Rosemont Chicago O’Hare
Show Prices
Show Prices
Show Prices
0.2 km away
Aloft Chicago O'Hare
Aloft Chicago O'Hare
#15 of 18 in Rosemont
818 reviews
0.1 km away
Doubletree Hotel Chicago O'Hare Airport - Rosemont
0.5 km away
Hyatt Regency O'Hare
Hyatt Regency O'Hare
#7 of 18 in Rosemont
2,635 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy the BRAND NEW, Crowne Plaza Chicago O'Hare. With newly renovated guest rooms and suites, ballrooms, meeting rooms, restaurant, and common areas, our full-service hotel delivers BRAND NEW comforts, along with attentive service and a variety of amenities. Perfect for the business and leisure traveler, all just minutes from O'Hare and steps away from the Donald Stevens Convention Center and Rosemont Theater. BRAND NEW GUEST ROOMS AND SUITES - All 503 of the hotels guest rooms have been completely re-styled and are eco-friendly. The rooms are decorated with a delightfully rich design that is classic and comfortable. All of the furniture is custom made with the best materials and crafted by the finest of experts. Dining is delectable and close at hand. Choices include dining at Chicago Fire Oven, a full service restaurant which offers specialty sandwiches, salads, pizzas and burgers, grab a bite at On the Fly, offering a variety of breakfast pastries, salads and sandwiches, or relax at our Visibility Bar, enjoying specialty pizzas with 10 beers on tap. ... more   less 

Additional Information about Crowne Plaza Chicago O'Hare

Address: 5440 N River Rd, Rosemont, IL 60018-5232
Region: United States > Illinois > Rosemont
Price Range: $146 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Chicago O'Hare 3.5*
Number of rooms: 503
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Hotels.com and Priceline so you can book your Crowne Plaza Chicago O'Hare reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Chicago o`Hare Hotel Rosemont
Crowne Plaza Rosemont
Crowne Plaza Hotel Rosemont
Hotel Style:
#2 Romantic Hotel in Rosemont
#6 Family Hotel in Rosemont
#9 Business Hotel in Rosemont
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Chicago O'Hare staff and other travellers.
26 questions
Ask a question

See all questions (26)

Questions? Get answers from Crowne Plaza Chicago O'Hare staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a room on the 10th floor and our view was lovely.”
 of 5 bubbles MegaDancer, 29 Mar 2017 | Read review
“Don't do it here.”
 of 5 bubbles 889debraf, 28 Mar 2017 | Read review
“rooms are clean, staff is very unfriendly”
 of 5 bubbles 836dinahw, 28 Mar 2017 | Read review
“No matter what room you booked don't trust this hotel”
 of 5 bubbles dldombro3, 27 Mar 2017 | Read review
“Be nice to the clerk and politely ask if an upgrade is available. If no, smile and say "Thank you". The clerk is only doing their job.”
 of 5 bubbles wolfcookie, 27 Mar 2017 | Read review
5 of 5