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All reviewsfire ovenfront desko'hare airporthotel restaurantgift shoppark and flyoutlet mallevery half hourclose to the airportcheck in was easycorner roomshuttle buscoffee makerbusiness centerper daythe room was niceking bed
My room was OK. Clean, comfortable, quiet, warm. Airport transportation was not what was promised by AA or at check in. And the phone message was way off from actual shuttle operations. I wouldn't choose this hotel if I were to stay in Rosemont as...More
Actually stayed here 6 nights in the past couple months while attending multiple conferences in Rosemont. Fairly easy to get to off the interstate. Quick check-in even when they seemed to have a lot of people in line. Five elevators - I had no problems...More
1 Thank GoatWhacker
Response from CPOHotel, General Manager at Crowne Plaza Chicago O'Hare Hotel & Conference CenterResponded 26 November 2017
Thank you for posting a detailed review about your recent stay with us. I am glad to learn that overall you were very happy with your stay with us and that everything was up to your liking.
We appreciate your business and looking...More
For an airport hotel, shuttle is the most important service. This hotel fails badly in this aspect. The hotel is big, but its shuttle bus is very small and infrequent. It runs every 30 mins. In busy hours, the small bus don’t have enough space...More
1 Thank Walk_in_snow
Response from CPOHotel, General Manager at Crowne Plaza Chicago O'Hare Hotel & Conference CenterResponded yesterday
Your feedback is very important to us as we are always looking for the ways to improve our service. We regret the unfortunate experience with our shuttle and will work on improving our service so we could wow you when you come back...More
We had an overnight layover when flying through O'Hare so we booked a room at the Crowne Plaza. It was very handy - just a short cab ride (10 - 15 mins, $20) from the airport. The room was clean, well-maintained, well-appointed and had a...More
Just what you would expect from an airport hotel and bang smack in the Rosemont convention area. Close to blue line trains , airport and factory outlet shopping.
Great price as well
Warm and cosy after 9 days of snow