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Sheraton Chicago O'Hare Hotel

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#11 of 18 Hotels in Rosemont
Certificate of Excellence
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1 room 2 adults 0 children
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707 Reviews from our TripAdvisor Community

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Showing 667: English reviews
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Worden, Illinois
Reviewed 1 week ago via mobile

My room had a light in bathroom out. The walls had places were paint was missing. Looks like a renovation that wasn't nice. The people were fantastic though. I think her name was estherlynn. She helped me get a sewing kit to fix a button. Also she helped me with laundry bag and putting my baggage away. Also, a guy...

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Helpful?
Thank Jared K
Homer Glen, IL
Reviewed 1 week ago via mobile

We had a very early flight out in the morning so we decided to stay at the Sheraton. We were greeted by Brenda at the front desk. So was so very happy and friendly. She helped us out with things without us even needing to ask! Brenda is great because she knew what we were doing and she had the...

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Helpful?
Thank CherylhHomerGlen_IL
Monterrey, Mexico
Reviewed 1 week ago

I spent just one night in order to take an early flight but the service I got there was great, the front desk people was very nice, they made a great dinner place recommendation, help us with taxis also sent one to pick us up in the restaurant and the shuttle to the airport was very very helpful; the room...

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Helpful?
Thank Rogelio_Cuellar
Fort Lauderdale, Florida
Reviewed 1 week ago

Was here for a conference. The conference experience was excellent. Great staff, and great facility! Also stayed here, and can highly recommend this location based on that experience. Large room with comfy bed and nice amenities.

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Thank kray257
Kansas City, Missouri
Reviewed 2 weeks ago via mobile

Had to overnight in Chicago due to cancelled flight and selected the Sheraton. Suite had two doubles and a pullout couch, perfect for three adults. Room quiet and clean. Staff very friendly and accommodating.

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Thank Tessjean
Reviewed 2 weeks ago via mobile

I have stayed in a few Sheraton hotels on business trips and they never fail to impress me. The staff were friendly and the shuttle bus from the airport is always helpful. The room was huge and clean. The bed was comfy and helped me recover from my jet lag. I didn't eat in the hotel but there is a...

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Thank Andrew C
Martinsville, Indiana
Reviewed 19 January 2017

This traveler has stayed at this facility before presenting full-day seminars. This traveler is also a person of disability, and holds Gold Status in the Sheraton/Marriott merger. The room that this venue had reserved for this traveler was not available upon arrival (this traveler showed up a little early.) The hotel staff, specifically front desk professional Amman (sorry if the...

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Thank Thomas S
Reviewed 13 January 2017

I wish this hotel was closer to my client so I could stay more often! It's great for business travelers- gym is larger than most hotel gyms and the lounge had decent breakfast and snacks (although they only serve hors d'oeuvres until 8pm so I didn't get to try any). I'm not sure if I got an upgrade for my...

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Thank Jenn Q
Brooklyn, New York, USA
Reviewed 12 January 2017 via mobile

I've stayed at Sheratons prior to this, so I know that their brand is known for classic hotel luxury. But the room I stayed in here was notably swanky, stylish and evoked the earthy tones and textures of the Sheraton brand. When you walk in to the building, the bar/restaurant is in the center- hotel floors are open/visible from every...

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Thank bikerchic650
Baxter Springs, Kansas
Reviewed 12 December 2016

Huge snow storm, all flights from Kansas City to Chicago were cancelled all day. Waited at the airport, trying to catch any flight possible as I had business to attend to. Nothing moving due to the storm. Hotel was very aware of this yet still refused to honor any cancellation as it was not within 24 hours. I understand about...

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Thank russelld726
Paul C, General Manager at Sheraton Chicago O'Hare Hotel, responded to this review

Dear russelld726, Thank you for taking the time to share your feedback. I am terribly sorry to read the details of your experience. The charges you reference may have been charged accidentally. Can you please contact me so I may research and try to make things right. Please call the hotel and ask for me directly. Very best, Paul C....

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Sheraton Chicago O'Hare Airport Hotel is in Rosemont, IL. Free shuttle service and park and fly packages are available. Stephens Convention Center, Allstate Arena and Rosemont Theatre are nearby. ... more   less 

Additional Information about Sheraton Chicago O'Hare Hotel

Address: 6501 North Mannheim Road, Rosemont, IL 60018
Region: United States > Illinois > Rosemont
Price Range: $170 - $456 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Chicago O'Hare Hotel 3.5*
Number of rooms: 297
Reservation Options:
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Also Known As:
Sheraton Rosemont
Rosemont Sheraton
Hotel Style:
#5 Romantic Hotel in Rosemont
#8 Family Hotel in Rosemont
#8 Business Hotel in Rosemont
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Chicago O'Hare Hotel staff and other travellers.
8 questions
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Anchorage, Alaska
Michigan
over a year ago
Chelsea, Michigan
LA PUENTE
over a year ago

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Questions? Get answers from Sheraton Chicago O'Hare Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The front windows are wide but the beds are at the end of the room so anyone will work”
 of 5 bubbles Rogelio_Cuellar, 16 Feb 2017 | Read review
“Ask for a room away from the elevators”
 of 5 bubbles kray257, 15 Feb 2017 | Read review
“Don't take the room on the 8th floor that is adjacent to the Club Room, #827- the TV will keep you awake at night.”
 of 5 bubbles thomassI9109EX, 18 Jan 2017 | Read review
“Request Club floor”
 of 5 bubbles HortenseLakewoodWA, 7 Dec 2016 | Read review
“Park next to hotel(Philips Bldg) and avoid the parking fee.”
 of 5 bubbles VineethVasudevanffx, 11 Nov 2016 | Read review
5 of 5