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Sheraton Chicago O'Hare Hotel

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696 Reviews from our TripAdvisor Community

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Showing 656: English reviews
Reviewed yesterday NEWvia mobile

In town for a coaching class and this Sheraton was convenient to my workshop. It was a bit dated and like some of the other reviewers I had some trouble with wifi but overall this is a very comfortable property. Very clean. Super friendly staff. Good bar and good food. Glad I stayed and I'm sure that I'll stay again.

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Helpful?
Thank Ricky S
Spring, Texas
Reviewed 3 days ago NEWvia mobile

Hotel room was nice, spacious, and with many amenities. Very conveniently located to the airport. Friendly and professional staff were available at any time and able to assist with any questions, directions, or about lost items. The restaurant had good food and the bar had a wide selection. We really enjoyed our stay here.

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Helpful?
Thank brighteyes3642
Cyprus
Reviewed 2 weeks ago

The hotel takes you back in time. It is most probably a 70s hotel. You can feel that the rooms are old but it is comfortable huge rooms. the bathroom is clean so the rooms. the price of the hotel is a great value. for platinum starwoods member there is an exclusive lounge but with poor breakfast. Muffins, scrambled eggs,...

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Helpful?
Thank WorldtravelerCyprus
Paul C, General Manager at Sheraton Chicago O'Hare Hotel, responded to this review

Dear WorldtravelerCyrpus, Thank you for taking the time to share your feedback. I'm sorry to read your comments about the Sheraton Club breakfast as this is not common for me to hear this. I will share your notes with the Executive Chef and the Sheraton Club team. Very best, Paul C

Fairfax, Virginia, United States
Reviewed 3 weeks ago

The Good: 1. The hotel is about 2-3 mins drive from the airport. Free airport shuttle to and fro the airport 2. There was no major disturbances from the constant flight landings 3. The rooms are spacious and clean 4. The staff is friendly and attentive 5. The room service is good 6. There are a lot of restaurants and...

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Helpful?
Thank VineethVasudevanffx
Paul C, General Manager at Sheraton Chicago O'Hare Hotel, responded to this review

Thank you for your feedback. I'm so happy to read your note about the friendly and attentive team. I will post and share for everyone to read! Very best, Paul C

Castle Rock, Colorado
Reviewed 3 weeks ago via mobile

This is about the 8th or 10th time I've stayed here over the years. The staff at the front desk was helpful. I didn't eat there this time but have enjoyed their dinner service. The rooms are large and well kept. The bed was comfortable. My only complaint is the lack of power outlets. We must be traveling with more...

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Helpful?
Thank Dgholden
Paul C, General Manager at Sheraton Chicago O'Hare Hotel, responded to this review

Dear Dgholden, Thank you for your kind note. I am so pleased that you continue to stay with us while you're in the O'Hare area. Please know that we are in the process of installing electrical/USB ports in every room. This should be completed in the coming month. We look forward to welcoming you back! Very best, Paul C

Atlanta, Georgia
Reviewed 4 weeks ago

I come to Chicago for business meeting close to the airport. Only an overnight trip so did not plan to go downtown but stay close by. Sheraton O'Hare is a very nice hotel. They run airport shuttle every 20 minutes. The check-in experience was fast. The room is extremely spacious and very clean. Each room has a separate seating area...

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Helpful?
Thank Vince_Huang
Paul C, General Manager at Sheraton Chicago O'Hare Hotel, responded to this review

Thank you for taking the time to share. I truly appreciate your kind words. Very best, Paul C

Reviewed 4 weeks ago

Large clean room,. but they nickle-and-dime you (wifi, mediocre breakfast buffet, parking) and have THE WORST Wifi I've ever had. It Craaaaaaaaaaawls. Impossible to load even the most basic pages - how is this a business hotel??? Add that to the fact that it takes 1.5 hours to get downtown. Will not be returning here.

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Helpful?
Thank SunnyInChicago09
Paul C, General Manager at Sheraton Chicago O'Hare Hotel, responded to this review

Dear SunnyInChicago09 Thank you for taking the time to share. I'm sorry to read about some of the details you mentioned. Please know that we do offer complimentary wi fi for all marriott/spg rewards members that book through one of our channels. Our parking and buffet pricing are the lowest in the market and unfortunately are not complimentary. There are...

Reviewed 4 weeks ago

Everybody it was so nice, FD, Club lounge, ( special mention to Elis she was great, evening hors d'oeuvres was good)House keepin work with positive attitude, the room big, quieter and comfortable, just minutes from the airport

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Thank Robespierre M
Seattle, Washington
Reviewed 4 weeks ago via mobile

This is a decent airport hotel. The rooms are spacious and set up for business travel. The location is convenient to the airport. The restaurant/bar is surprisingly good for an airport hotel and is definitely worth a visit if you're hungry or thirsty.

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Thank Bruce M
St Louis Missouri USA
Reviewed 25 October 2016

This is a great hotel with a top-notch fitness center, ridiculously priced breakfast buffet and fantastic beds. BUT - when I was there (on the 6th floor) the sound of the airplanes and the wind was overpowering. Not sure what the solution is.....but..... The staff was fantastic and the valet guys really saved me. Bathrooms a bit outdated.

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Helpful?
Thank julnilsmith

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton Chicago O'Hare Airport Hotel is in Rosemont, IL. Free shuttle service and park and fly packages are available. Stephens Convention Center, Allstate Arena and Rosemont Theatre are nearby. ... more   less 

Additional Information about Sheraton Chicago O'Hare Hotel

Address: 6501 Mannheim Rd, Rosemont, IL 60018-3627
Region: United States > Illinois > Rosemont
Price Range: $158 - $409 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Chicago O'Hare Hotel 3.5*
Number of rooms: 297
Reservation Options:
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Also Known As:
Sheraton Rosemont
Rosemont Sheraton
Hotel Style:
#5 Romantic Hotel in Rosemont
#8 Business Hotel in Rosemont
#8 Family Hotel in Rosemont
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Chicago O'Hare Hotel staff and other travellers.
7 questions
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Michigan
over a year ago
Chelsea, Michigan
LA PUENTE
11 months ago

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Questions? Get answers from Sheraton Chicago O'Hare Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Park next to hotel(Philips Bldg) and avoid the parking fee.”
 of 5 bubbles VineethVasudevanffx, 11 Nov 2016 | Read review
“We liked our room on 8th Floor - so quiet”
 of 5 bubbles 1947JOHNB, 25 Sep 2016 | Read review
“Expedia said it was the deal of the day! I see why?? DO YOUR RESEARCH 1st before going for a deal!”
 of 5 bubbles Garichapina, 14 Sep 2016 | Read review
“Corner rooms best because don't have window in living room opening up onto hallway”
 of 5 bubbles SusanAdventure, 18 Jul 2016 | Read review
“The hotel is built around an 11 story atrium, and all rooms seem excellent”
 of 5 bubbles drchocolate, 6 Jul 2016 | Read review
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