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Sheraton Suites Chicago O'Hare

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Traveller (184)
Room & Suite (82)
Dining (14)
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Overview
  • Excellent33%
  • Very good41%
  • Average16%
  • Poor6%
  • Terrible4%
Travellers talk about
“front desk”(112 reviews)
“living room”(37 reviews)
“the club lounge”(21 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3 Star Hotel
All hotel details
Offers from Sheraton Suites Chicago O'Hare
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Suites Chicago O'Hare
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (816)
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263
291
121
57
34
Show reviews that mention
All reviewsfront deskliving roomthe club loungesitting areao'hare airportflat screenlarge roomfree shuttlebusiness meetingbed was comfortablemini fridgethe shuttle driverstayed here for one nightfitness centercoffee makero harean early flight
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1 - 5 of 766 reviews
Reviewed 2 weeks ago via mobile

My name is Senaia Harris, and I recently had the pleasure of staying at the Chicago O’Hare Airport Sheraton Hotel. I could not express how grateful I am for the recent experience I had. The staff is exemplary, and they made my stay more than...More

Thank Senaia H
Response from Woosang L, Manager at Sheraton Suites Chicago O'HareResponded 2 weeks ago

Thank you for staying with us and for this great review. We appreciate your kind words about our fantastic staff and are glad you enjoyed our restaurant Myrick's. Our banquet crew is second to none! Entire team was so excited to see their names on...More

Hotel's Favourite
Reviewed 10 May 2018 via mobile

The hotel offers a free shuttle and is about a ten minute ride from the airport. Check-in was easy and without issue. ROOM (#1111) My room was upgraded due to my Platinum status. The room appeared a little older but it was clean so no...More

Thank JonnyBlaze777
Response from Woosang L, Manager at Sheraton Suites Chicago O'HareResponded 14 May 2018

Thank you for staying with us and for this excellent review. The team Sheraton was thrilled to see your review, thank you for doing that. We do hope you will consider staying with us again. Woosang Lee Assistant General Manager Sheraton Suites Chicago O'Hare

Reviewed 2 weeks ago via mobile

Hotel staff is friendly, the restaurant is open, in large lobby area. It has salads and sandwiches and a few entrees. Rooms are large, two rooms with a door between, large tv in each. Small refrigerator, bottle of water provided. In room safe. Rugs stained,...More

Thank Jenn_in_Wisconsin
Response from Woosang L, Manager at Sheraton Suites Chicago O'HareResponded 2 weeks ago

Thank you for staying with us and for your candid feedback. We do hope you will consider staying with us again. Woosang Lee Assistant General Manager Sheraton Suites Chicago O'Hare

Reviewed 4 weeks ago

Stayed here as layover evening after business in Wisconsin. We were thrilled to learn that we could walk to the hotel from the Enterprise rental drop-off location. This saved us an hour on travel time! When we arrived, the staff were extraordinarily welcoming. Room was...More

Thank pikapika10
Response from Woosang L, Manager at Sheraton Suites Chicago O'HareResponded 4 weeks ago

Thank you for staying with us and for this excellent review. We appreciate this kind words about our guest room and our first class service. We do hope you will consider staying with us again. Woosang Lee Assistant General Manager Sheraton Suites Chicago O'Hare

Reviewed 4 weeks ago via mobile

Clean rooms but a little dated. Check in was quick. A great restaurant next door Harry Carry’s. Free shuttle service, fast and friendly to airport. Hotel starting to show its age. Great sleep on the Sheraton beds.More

Thank MbRestaurantGuy
Response from Woosang L, Manager at Sheraton Suites Chicago O'HareResponded 4 weeks ago

Thank you for taking the time to send us your review. We appreciate the great compliments regarding clean rooms and comfortable beds. If you return to our property, Please try our on-site restaurant Myrick's. We recently got a new chef and menu and it is...More

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Most Booked Properties in Rosemont
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$144 - US$305 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Rosemont
#7 Family Hotel in Rosemont
#8 Business Hotel in Rosemont
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$144 - US$305 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Rosemont
#7 Family Hotel in Rosemont
#8 Business Hotel in Rosemont
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (184)
Room & Suite (82)
Dining (14)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
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jayp670
3 June 2018|
Answer
Response from BamaNancy | Reviewed this property |
Yes but you should call for pick up.
1
Vote
Jian X
15 February 2018|
AnswerShow all 4 answers
Response from km5914 | Reviewed this property |
I took my rental back and took the shuttle to the airport. Don’t know
0
Votes
bagreiner
24 July 2017|
AnswerShow all 4 answers
Response from FrancisRogerDuck | Reviewed this property |
Try the Hilton. I really DID NOT like the Sheraton. Bon voyage.
0
Votes
Room Tips
"Get room with airport view"
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"I'm not sure any rooms are best. It's at the airport, so there are no good views."
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"This would be my 1st choice as an SPG Platinum Elite Member to stay near airport"
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"Our room was right next to the elevators, but the walls must be sound proof as we never heard a thing."
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