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Fairfield Inn & Suites Chicago St. Charles

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Fairfield Inn & Suites Chicago St. Charles
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193 Reviews from our TripAdvisor Community

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Showing 192: English reviews
Fort Wayne, Indiana
Reviewed 6 days ago NEW

Nice hotel with friendly staff, nice hot breakfast. Easy check in and out and they accomoated my needs for a late checkout as well. Would definitely stay here again when visiting the St. Charles/Geneva area. Very close to restaurants and shopping.

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Helpful?
Thank jimmysnack
Scott C, Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

Dear jimmysnack, Thank you for your outstanding review. I am so pleased we have met your expectations during your travels and pleased we were able to accommodate your late check out request. We look forward to your next visit. Warmest Regards, Jacqui

Green Bay, Wisconsin
Reviewed 1 week ago

Lovely staff, clean rooms, great location for food, very nice front desk employes were very helpfull day and night. good complimentary breakfeast and nice house keeping, room was lovely when we returend.

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Helpful?
Thank ashleynk61
Scott C, Public Relations Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

Dear ashleynk61, Thank you for the wonderful review. We are pleased our staff and housekeeping were very helpful during your stay and our new revamped breakfast was good. I will pass on this wonderful review to them so they keep up the great work. We hope to see you again whenever your travel needs bring you to the St. Charles...

Green Bay, Wisconsin
Reviewed 1 week ago

My stay went perfectly. The Staff was outstanding,The rooms we had were clean and well maintained,The pool and hot tub were clean and very relaxing. Continental breakfast was a delight first thing in the morning. I will definetly stay here again next time I am in town.

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Helpful?
Thank ghorcher
Scott C, Guest Relations Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

Dear ghorcher, Thank you for the glowing review of our property. We are pleased to hear our facilities and amenities here at the hotel were up to your standards, We finished our remodel last march and love hearing the feedback. We look forward to seeing you again whenever your travel needs bring you to the St. Charles area. Best wishes,...

Goodyear, Arizona
Reviewed 3 weeks ago

We recently moved out of state and returned for the holidays. We have found a gem! Convenient location. Updated facilities. Love the workout room. (Terrific, given the size of the inn.) So many great touches! Of course, it is the people who make it work. Taylor greeted us with a warm smile on Christmas Eve. On Christmas morning she was...

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Helpful?
Thank LanieSusie
Scott C, Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

Dear mraczkiewicz, Thank you for your outstanding review. We are pleased to hear that you enjoyed our workout facilities while here. As you mentioned we are very conveniently located to shopping and nearby restaurants. We recently finished a renovation in March and are pleased to hear you have enjoyed the updates to out property. We look forward to seeing you...

Ann Arbor, Michigan
Reviewed 3 weeks ago

Taylor at the front desk was ours. After spending several days with a family member at the local hospital, she was able to help us extend our stay when necessary on Christmas Day when the hotel was completely booked and made certain the first cancellation was ours. No one wishes to spend Christmas in an ICU ward, but Taylor made...

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Helpful?
Thank S664QRkaren
Scott C, Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

Dear S664Qrkaren, First I would like to say that I am truly sorry to hear that you spent most of the holidays in the ICU visiting family. I hope that all is well and looking up for them. I will be sharing this review with Taylor to continue to inspire her to be her best and that angel that she...

Reviewed 3 weeks ago via mobile

Stayed here for the holidays and enjoyed the new breakfast they have. We ate breakfast on Christmas at the hotel and a staff member gave our kids a christmas present (a coloring book). It was a sweet gesture and was very thoughtful. Jacqueline S is one of our favorite staff members. Very pleasant and genuine. It's always nice to see...

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Helpful?
Thank 00sinemetu00
Scott C, Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

Dear 00sinemetu00, Thank you for taking the time out of your busy holiday schedule to review our property. We are so pleased to hear that we are your go to hotel when in the area. We are so pleased that your kids enjoyed their Christmas gift from the hotel. We hope to see you again soon. Warmest Regards, Scott GM

A TripAdvisor Member
1 review
Reviewed 3 weeks ago via mobile

Always a pleasure and a great stay! Great costumer service. It was a little old but had updates. Having a hotube is amazing in the winter stays! Clean linens, and towels! Thanks for a merry Christmas stay!

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Helpful?
Thank A TripAdvisor Member
Scott C, Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

We are so pleased to hear that you are enjoying the facelift that our property recently underwent and completed in March of this year. Sounds as though we have continually provided you with exceptional service and look forward to continuing to do so. Warmest Regards, Jacqui GSM

Reviewed 3 weeks ago via mobile

Always great friendly customer service from Todd and staff. My wife and I stay here everytime we are in the area. Always happy with customer service.we will be visiting again. Thank you for a pleasant Christmas stay

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Helpful?
Thank Mel H
Scott C, Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

Dear Mel H, Thank you so much for taking the time to review us. We are so glad to hear that we have been your go to hotel while in the St. Charles area. We hope you had a wonderful holiday and look forward to your next visit. Warmest Regards, Jacqui GSM

Reviewed 3 weeks ago via mobile

Todd and his coworkers all made us feel very welcome and took meticulous care to see that our needs were met. This is a great little stop off for the holidays; very peaceful and warm, even in the snow.

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Helpful?
Thank Jessica D
Scott C, Guest Relations Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

Dear Jessica D, Thank you for the wonderful review about our staff. Guests are always our number one priority and were pleased to see Todd and the rest of the Fairfield staff took care of any needs you had. We look forward to seeing you whenever your travel needs bring you back to the St. Charles area. Happy holidays, Robert...

Saint Charles, Illinois
Reviewed 3 weeks ago

Even though I have friends who have stayed at this location and enjoyed it, I am writing to comment on their service within the community. When I walked into the hotel, I was initially greeted with a smile by Jacqui. She warmly invited me to share information about my project in which I educate young adults with special needs about...

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Helpful?
Thank Kim C
Scott C, Public Relations Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

Dear Kim c, First and foremost thank you for taking the time to review our property from a community stand-point. It was our absolute pleasure to help with any donations you needed and we will always be willing to help in any way possible. I will pass on this great review to Jacqui so she can see the kinda influence...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites Chicago St. Charles

Address: 2096 Bricher Rd, Saint Charles, IL 60174-3506
Region: United States > Illinois > Saint Charles
Price Range: $161 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Chicago St. Charles 2.5*
Number of rooms: 92
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Also Known As:
Fairfield Inn And Suites Chicago St. Charles
Fairfield Inn & Suites Chicago St. Charles Hotel Saint Charles
Fairfield Inn Saint Charles
Fairfield Saint Charles
Saint Charles Fairfield Inn
Hotel Style:
#3 Romantic Hotel in Saint Charles
#3 Family Hotel in Saint Charles
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Chicago St. Charles staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We prefer the rooms facing east for the view and privacy, 3rd floor.”
 of 5 bubbles Pickey-Pickey, 16 Dec 2016 | Read review
“If you can, book a suite.”
 of 5 bubbles wdoll, 6 Dec 2016 | Read review
“Rooms on south side are quieter.”
 of 5 bubbles dano728, 25 Nov 2016 | Read review
“King Suites - very comfortable and roomy with a separate area with a couch and stereo and 2 TV's”
 of 5 bubbles annn336, 8 Nov 2016 | Read review
“King studio suites are a bit larger and include refrigerator and more living space for relaxing.”
 of 5 bubbles 868beckys, 19 Oct 2016 | Read review
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