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Fairfield Inn & Suites Chicago St. Charles

234 reviews
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Traveller (14)
Room & Suite (23)
Dining (1)
Overview
  • Excellent71%
  • Very good20%
  • Average5%
  • Poor2%
  • Terrible2%
Travellers talk about
“front desk”(38 reviews)
“randall road”(4 reviews)
“wedding weekend”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Fairfield Inn & Suites Chicago St. Charles
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (234)Write a Review
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LanguageEnglish
159
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All reviewsfront deskrandall roadwedding weekendwould highly recommend this hotelhome away from homeworkout roomclean roomskane countylocation is greatshort drivegreat roompool and hot tubchicago areafresh fruithotel roomjacquigeneva
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61 - 65 of 233 reviews
Reviewed 7 December 2016

The staff is always friendly, helpful and professional. As a repeat visitor, they have taken the time to get to know my preferences. Jacqui at the front desk always has a smile when she greets you. The hotel is newly renovated and truly is a...More

Thank wdoll
Response from Scott C, Public Relations Manager at Fairfield Inn & Suites Chicago St. CharlesResponded 8 December 2016

Dear wdoll, Thank you for the glowing review, The staff takes great pride in their hospitality and its always a pleasure to accommodate you. Jacqui does an amazing job and i will be sure to pass on the kind words. We look forward to seeing...More

Reviewed 28 November 2016

The people make the difference here! The staff at the front desk has always been top notch: courteous and helpful. It does not seem to matter what time of day it is, the folks at the front desk are helpful. I always request a room...More

Thank gleit8150
Response from Scott C, Public Relations Manager at Fairfield Inn & Suites Chicago St. CharlesResponded 29 November 2016

Dear gleit8150, I appreciate you taking the time to review the Fairfield Inn and Suites. Its always refreshing to see these types of reviews about our staff, Our front desk team love taking care of each and every guest. I will pass this along to...More

Reviewed 26 November 2016 via mobile

I am a frequent traveler to the area for work and have made this hotel my home away from home. Each and every visit is fantastic and all the staff go above and beyond to be sure it is memorable. Jacqui is frequently there upon...More

Thank DM126789
Response from Scott C, Guest Relations Manager at Fairfield Inn & Suites Chicago St. CharlesResponded 27 November 2016

Dear DM126789, Thank you for taking the time to review the Fairfield Inn. We are pleased to hear our staff goes above and beyond to make your stays's "home away from home". I will also pass on this wonderful review to Jacqui to make sure...More

Reviewed 25 November 2016

I've been traveling to the area for business for almost a year, at and least once a month, sometimes twice or more, I've stayed here. The rooms are clean, neat and quiet and the staff is always pleasant and helpful. The location is great with...More

Thank Dan O
Response from Scott C, Public Relations Manager at Fairfield Inn & Suites Chicago St. CharlesResponded 27 November 2016

Dear Dan O, I thank you for the outstanding review of the Fairfield Inn. We take great pride in our hospitality and cleanliness of our property and its reviews like this that keep us going in the right direction. Thank you for your time and...More

Reviewed 22 November 2016

Receptionist and overall staff were great. Exceptional review goes to Jacque. Her every morning greeting with a smile and small conversation, truly make your stay at this facility feel like home. Her upbeat personality gets you thru a tuff day. Especially when you return, she...More

Thank deckel2016
Response from Scott C, Public Relations Manager at Fairfield Inn & Suites Chicago St. CharlesResponded 24 November 2016

Dear Deckel2016, Thank you for taking the time to review your recent stay at the Fairfield Inn & suites. Jacqui is a wonderful employee who truly cares about the guests who stay here. I will make make sure to pass on these kind words to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Tennis Court
Details
Price range
US$107 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Saint Charles
#3 Romantic Hotel in Saint Charles
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$107 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Saint Charles
#3 Romantic Hotel in Saint Charles
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (14)
Room & Suite (23)
Dining (1)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
J0nigirl
19 February 2017|
Answer
Response from FairfieldStCharles | Property representative |
You must cancel by midnight the day prior to arrival.
0
Votes
Room Tips
"Corner Suite on 2nd floor was very roomy."
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"The suites they offer at this property are roomy, bright and extremely comfortable!"
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"Ask for end room. Mine was quite quiet despite loud wedding-attendees."
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"Close to great shopping and excellent food. No road noise."
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