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All reviewsfront deskrandall roadwedding weekendwould highly recommend this hotelhome away from homeworkout roomclean roomskane countylocation is greatshort drivegreat roompool and hot tubchicago areafresh fruithotel roomjacquigeneva
The staff is always friendly, helpful and professional. As a repeat visitor, they have taken the time to get to know my preferences. Jacqui at the front desk always has a smile when she greets you. The hotel is newly renovated and truly is a...More
Response from Scott C, Public Relations Manager at Fairfield Inn & Suites Chicago St. CharlesResponded 8 December 2016
Thank you for the glowing review, The staff takes great pride in their hospitality and its always a pleasure to accommodate you. Jacqui does an amazing job and i will be sure to pass on the kind words.
We look forward to seeing...More
The people make the difference here! The staff at the front desk has always been top notch: courteous and helpful. It does not seem to matter what time of day it is, the folks at the front desk are helpful. I always request a room...More
Response from Scott C, Public Relations Manager at Fairfield Inn & Suites Chicago St. CharlesResponded 29 November 2016
I appreciate you taking the time to review the Fairfield Inn and Suites. Its always refreshing to see these types of reviews about our staff, Our front desk team love taking care of each and every guest.
I will pass this along to...More
I am a frequent traveler to the area for work and have made this hotel my home away from home. Each and every visit is fantastic and all the staff go above and beyond to be sure it is memorable. Jacqui is frequently there upon...More
Response from Scott C, Guest Relations Manager at Fairfield Inn & Suites Chicago St. CharlesResponded 27 November 2016
Thank you for taking the time to review the Fairfield Inn. We are pleased to hear our staff goes above and beyond to make your stays's "home away from home". I will also pass on this wonderful review to Jacqui to make sure...More
I've been traveling to the area for business for almost a year, at and least once a month, sometimes twice or more, I've stayed here. The rooms are clean, neat and quiet and the staff is always pleasant and helpful. The location is great with...More
Thank Dan O
Response from Scott C, Public Relations Manager at Fairfield Inn & Suites Chicago St. CharlesResponded 27 November 2016
Dear Dan O,
I thank you for the outstanding review of the Fairfield Inn. We take great pride in our hospitality and cleanliness of our property and its reviews like this that keep us going in the right direction.
Thank you for your time and...More
Receptionist and overall staff were great. Exceptional review goes to Jacque. Her every morning greeting with a smile and small conversation, truly make your stay at this facility feel like home. Her upbeat personality gets you thru a tuff day. Especially when you return, she...More
Response from Scott C, Public Relations Manager at Fairfield Inn & Suites Chicago St. CharlesResponded 24 November 2016
Thank you for taking the time to review your recent stay at the Fairfield Inn & suites. Jacqui is a wonderful employee who truly cares about the guests who stay here. I will make make sure to pass on these kind words to...More