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BEST WESTERN Inn of St. Charles

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BEST WESTERN Inn of St. Charles
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355 Reviews from our TripAdvisor Community

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Showing 350: English reviews
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Ogden, United States
Reviewed 3 days ago NEW

I was told that this would be a non smoking room. The moment we opened the door the disgusting smell of cigarettes hit us in the face. The pictures on the website were much nicer than the room we rented.

Review collected in partnership with Best Western
Thank teddieh2017
Portage, IN
Reviewed 9 January 2017

I was given an upgrade upon arrival by the desk clerk. I didn't ask for that, but this happens often at Best Westerns because I am a rewards member. Hotel was easy to find, clean and quiet. Window units can be a bit drafty in the dead of winter, but that is only a very minor complaint.

Review collected in partnership with Best Western
Thank joerazz1028
About Hotel's Favourite Review
Carlos S, Guest Relations Manager at BEST WESTERN Inn of St. Charles, responded to this review

Thank you for your 5-star review. We appreciate all of the wonderful compliments you shared with our other travelers. I am elated to see that you enjoyed your stay with us, and that you are a rewards member, and are part of the Best Western Family. We absolutely love it when our rewards members choose to return to stay at...

Des Moines, Iowa
Reviewed 1 week ago

We needed a "one night" sleep over place for a business meeting the next day. Best Western had a "special one night rate" that made them our choice. It was clean, comfortable, good location, and easy access.

Thank Craig P
Reviewed 1 week ago via mobile

Stayed 2 nights. Large room and queen size beds. Stayed in the executive building where all rooms open into corridor. They also have outside entrance rooms in another building. Clean and nice amenities. Hot breakfast included only improvement would be the coffee. Gym was nice and included two Tv's Had a small issue with tiny ants in bathroom once staff...

Thank Allycatx5
Worth Il
Reviewed 3 weeks ago

yess my kind of place the check in lady very nice so happy to give me my clean room Early got lucky 11 am early check in was Awesome , nice clean large room good size towels very quiet and left alone thanks bw ...the arcada concert was a mile away so this was a perfect place . well thanks...

1Thank worthmoose
Reviewed 4 weeks ago via mobile

Decent night stay, decent price, clean. Came in for a concert at the Arcada. Hotel is close to the show and close to some pizza places. Have stayed in nicer places but this is good for the price. Doors go to the parking lot. Door keys died twice but they got them fixed. Breakfast was a hot breakfast but I...

Thank Nick L
Exira, United States
Reviewed 10 March 2017

Good for the price! Nice fitness center and good breakfast! Staff could be a bit more welcoming, but otherwise a visit was good. I would stay there again if I were to visit St Charles again in the future

Review collected in partnership with Best Western
Thank Kathleen B
Arpit P, General Manager at BEST WESTERN Inn of St. Charles, responded to this review

Thank you for placing a review on Tripadvisor. Our Fitness Center is renovated. We offer full hot breakfast. Our Outdoor Pool will have new pool furniture this summer.

Dryden, Canada
Reviewed 4 March 2017

We were in St Charles for the All Canada Fishing and Hunting Sport Show. We stayed for five days. The location is close to Pheasant Run where the show was located. Smaller hotel with all of the amenities. Breakfast is included. Very quiet atmosphere.

Thank Tourista47
Arpit P, General Manager at BEST WESTERN Inn of St. Charles, responded to this review

Full Hot Breakfast is served from 6am-10am daily. I am glad you enjoyed your stay with us. See you soon.

Miami, Florida
Reviewed 21 February 2017

Location is very convenient for people to come at Chamberlain College of Nursing. There's a very good restaurant close to the hotel. I am sure that you will enjoy the surrounding for shopping and nice walk.

Review collected in partnership with Best Western
Thank estevaoz2017
Arpit P, General Manager at BEST WESTERN Inn of St. Charles, responded to this review

Thank you for your wonderful review. Glad you enjoyed your stay. Our Outdoor Pool will have brand new furniture when opens memorial day weekend. See you soon.

Reviewed 3 January 2017

This hotel offers the amenities of a hotel with the yesteryear charm of a motel. The breakfast area is a pretty cramped, but if that's not an issue for you this hotel is a great value. My room featured a huge TV (probably 50") and a remodeled bathroom. The HVAC unit in the room had to work overtime due to...

Review collected in partnership with Best Western
Thank Joe B
Carlos S, Guest Relations Manager at BEST WESTERN Inn of St. Charles, responded to this review

Thank you for your review and feedback on what you enjoyed about your last visit to the Best Western – St. Charles. Thank you very much for your positive feedback. We appreciate you taking the time to compliment on our updated bathrooms, and it is always exciting to read that a guest noticed the upgrades the property just recently underwent....

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Hotel & Grounds (5)
Bathroom (2)
Business Centre/Function Rooms (2)
Room/Suite (7)
Dining (1)
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  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
In addition to unbeatable value, and a great location at this St. Charles hotel, enjoy a complimentary local shuttle for groups of six rooms or more to the best the area has to offer. Explore historic downtown St. Charles. Shop to your heart's content at the Kane County Flea Market, Geneva Commons, Fox Valley Mall and Aurora Chicago Premium Outlets. Press your luck at Hollywood Casino in Aurora and Grand Victoria Casino in Elgin. Explore the Kane County Fairgrounds, Funway Entertainment Center and Pottawatomie Park. Attend special events, like the bi-annual Toy Show, Jukebox Show, annual Scarecrow Festival and more - all very popular with locals. Your St. Charles vacation experience is customizable to your interests when you stay at the BEST WESTERN Inn of St. Charles.After a full day out on the town, head back to this St. Charles BEST WESTERN for rest and relaxation. Each comfortable guest accommodation here offers complimentary high-speed Internet access, cable television with HBO(R), a microwave, refrigerator and all the comforts of home. Whirlpool rooms are also available upon request. Other amenities at this St. Charles hotel include complimentary Hot Breakfast with free newspaper each morning, plus a fitness center and an on-site outdoor heated Pool open seasonally. Please note there are no elevators at this hotel, so please request a downstairs room, if needed. ... more   less 

Additional Information about BEST WESTERN Inn of St. Charles

Address: 1635 East Main Street, Saint Charles, IL 60174-2372
Region: United States > Illinois > Saint Charles
Price Range: $117 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Inn of St. Charles 2.5*
Number of rooms: 52
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Hotwire, Hotels.com, Priceline, Travelocity, Cancelon, Best Western, TripOnline SA, getaroom.com and HotelQuickly so you can book your BEST WESTERN Inn of St. Charles reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Saint Charles
Saint Charles Best Western
Hotel Style:
#1 Best Value Hotel in Saint Charles
#2 Romantic Hotel in Saint Charles
#3 Business Hotel in Saint Charles
#5 Family Hotel in Saint Charles
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location for doing business in St. Charles.”
cply552, 17 Apr 2017 | Read review
“Rooms detached from main building are very quiet and ground floor located. Great for people with lots of luggage.”
Tourista47, 4 Mar 2017 | Read review
“All the rooms have been remodeled so there all good”
katiemoore2014, 2 Nov 2016 | Read review
“Very spacious enough Room for 3-4 people with no worries”
sparky200441, 24 Sep 2016 | Read review
“Upper floor was very quiet”
CalTheRebel, 30 Jun 2016 | Read review
5 of 5