We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

BEST WESTERN Inn of St. Charles

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
BEST WESTERN Inn of St. Charles
View Map
Add a photo
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

350 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for BEST WESTERN Inn of St. Charles
See the most recent reviews
Showing 345: English reviews
Omaha, United States
Reviewed 10 September 2016

CLEAN, friendly, kind, professional. I try to always stay at Best Western's for the reasons shown above. Always have experienced nothing but the Best from Best Western. Staff was great at giving us information regarding the area and things we could do to entertain ourselves.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Diane B
Arpit P, Manager at BEST WESTERN Inn of St. Charles, responded to this review

Diane B Thank you for your review. We appreciate you taking the time to tell us about your experience at our hotel. Thank you for the positive feedback regarding our “CLEAN” hotel and how kind, friendly and professional our staff was. Thank you for recognizing our efforts and also for being such a loyal customer to the Best Western Brand....

Texas
Reviewed 27 August 2016 via mobile

We booked because the photos showed a hotel, but this is a motel with the room doors opening to the parking lot. We were assigned a smoking room, which did not work for us. Despite having a pre-paid reservation, the staff was gracious and refunded our money. If you are okay with a motel-style facility, the staff here is terrific.

 Report
Helpful?
Thank Beaucoupdetravel
Arpit P, Manager at BEST WESTERN Inn of St. Charles, responded to this review

Dear Beaucoupdetravel, Thank you for your review. We appreciate you taking the time to give us your feedback regarding your experience. I apologize if you were assigned a smoking room. We do offer several room types and that we failed to get your request correct is very disheartening to hear. I apologize for the extra charge, I was informed by...

Peshtigo, Wisconsin
Reviewed 26 August 2016

Older,yet very well maintained motel. Manager a front desk very nice and friendly. I liked room had refrigerator, larger than most flat screen tv. Internet worked well. Breakfast in am was decent, Every was very clean in this motel.All in all a decent place to stay at a very reasonable price. I would definitely stay here again if I am...

 Report
Helpful?
Thank Tom B
Arpit P, Manager at BEST WESTERN Inn of St. Charles, responded to this review

Dear Tom B WOW! Thanks for your 5 star review. We appreciate all of the wonderful compliments you shared with our other travelers. Thanks for the compliment regarding how well maintained our hotel is, we take pride in our appearance and appreciate when a guest notices our efforts. Thanks for the positive mention regarding our guest room amenities (large flat...

Chicago, Illinois
Reviewed 18 August 2016 via mobile

Best Western St. Charles was very clean and well managed. Room was spacious well appointed for a mid priced hotel. Overall a wonderful value. Breakfast was included and offered decent variety and was fresh. Hotel neighbors were quiet. Location very convenient. Would return.

 Report
Helpful?
Thank Steven G
Arpit P, Manager at BEST WESTERN Inn of St. Charles, responded to this review

Dear Steve G. Thank you for your review. First I would like to say thank you for all the awesome comments you shared with our trip advisor community. Thank you for the compliment regarding our “very” clean and “well” managed hotel. You can’t imagine how much those words mean to us. We really work hard on our appearance and compliments...

Reviewed 16 August 2016

I find the Chicago area obnoxiously crowded, busy, expensive. This motel was a welcome surprise, with a great restaurant right next door, The Colonial. The staff at the Best Western was competent, helpful, friendly, professional. The room was affordable, large enough, well furnished (and everything worked well), clean, effectively refurbished. Air quality was good and the bed was very comfortable....

Review collected in partnership with Best Western
 Report
Helpful?
Thank 47Tumbleweed
Arpit P, Manager at BEST WESTERN Inn of St. Charles, responded to this review

Dear 47Tumbleweed Thank you for your review. I appreciate you taking the time to let us know about your experience. We strive to provide excellent service to our guest. I would like to take this time to say thank you for giving us such a wonderful compliment regarding our clean large guest rooms, guest room amenities, comfortable bed, and the...

Reviewed 14 August 2016 via mobile

Beware...this is a motel...not a hotel . We were supposed to stay 2 nights. The wash clothes were dirty and a cricket was in our air conditioner unit !! Really really bad and my husband thinks the owners LIVE there. We stayed one night only because it was going on midnight when we arrived ... we complained to the hotel...

 Report
Helpful?
Thank MaryHofmann
Arpit P, Manager at BEST WESTERN Inn of St. Charles, responded to this review

Dear MaryHofmann, Thank you for your feedback. First I would like to offer an apology regarding your experience. I am deeply saddened by the fact that you did not enjoy your stay at our hotel. Our goal is always to provide a great stay for our guests and that we failed you in that regards is always very disheartening to...

indiana
Reviewed 6 August 2016

Clean room with functioning ac. Nice updated bathrooms but bedding was thrifty and interior rooms need to be updated. Convenient location. Part of hotel is still a motel and the other part that's is enclosed the exterior door are not locked so anyone could come in.

 Report
Helpful?
Thank pastabean
Arpit P, Manager at BEST WESTERN Inn of St. Charles, responded to this review

Dear pastabean, Thank you for your review and feedback on what you enjoyed about your last visit to the Best Western – St. Charles. Thank you very much for your positive feedback. We appreciate you taking the time to compliment us on the clean guest rooms and updated bathrooms, and it is always exciting to read that a guest noticed...

Lincoln Park, MI, United States
Reviewed 3 August 2016

The room was clean, very friendly service, very accommodating staff both morning and night. The pool was clean and heated. Breakfast was okay. The hotel could use a larger eating area and maybe some benches/chairs outside as it was a beautiful weekend, but all in all we would consider staying here again when in town.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Angela K
Arpit P, Manager at BEST WESTERN Inn of St. Charles, responded to this review

Dear Angela K, Thank you very much for your feedback. Your review is a highlight of what we want all our guest to mention in reviews. Our clean guest rooms, excellent breakfast, but most important, our customer service (staff) was very accommodating. We are extremely happy that you choose the Best Western – St. Charles, for your lodging needs. We...

Des Moines, United States
Reviewed 2 August 2016

First of all.... this is a "Motel" not a hotel. Rooms are accessed from the parking lot. The products used to freshen-up the room was disgustingly overbearing. The "breakfast included" was a joke. There was capacity for around 6 people. I had no intentions of eating there. The price of the room $99.00 (tax incl.) was a complete ripoff. This...

Review collected in partnership with Best Western
 Report
Helpful?
Thank Mark G
Arpit P, Manager at BEST WESTERN Inn of St. Charles, responded to this review

Dear Mark G Thanks for your feedback. First I would like to thank you for staying at our hotel. I would also like to take this time to apologize if the air freshener we use is overbearing to you. I will personally look into the quantity that is being sprayed as we do not want to cause anyone any discomfort....

Reviewed 16 July 2016 via mobile

The room was clean and modern, the staff was very helpful, and they have a cute little pool. And don't miss the breakfast, it will be more than you'd expect! We will return next time we come for a visit.

 Report
Helpful?
Thank Christine D
Arpit P, Manager at BEST WESTERN Inn of St. Charles, responded to this review

Christine D Thank you for your positive feedback. We were thrilled to read such a great compliment regarding our clean and modern guest rooms. It is always exciting to read that a guest found the staff to be very “helpful’. We take pride in our hotel and guest satisfaction is very important to us. I will make sure to pass...

23 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All Management Photos (23)
Viewed
Hotel & Grounds (5)
Viewed
Bathroom (2)
Viewed
Business Centre/Function Rooms (2)
Viewed
Room/Suite (7)
Viewed
Dining (1)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Saint Charles
1.3 km away
Hampton Inn & Suites Chicago-Saint Charles
4.5 km away
Fairfield Inn & Suites Chicago St. Charles
3.1 km away
Hilton Garden Inn St. Charles
Hilton Garden Inn St. Charles
#3 of 11 in Saint Charles
441 reviews
Show Prices
Show Prices
Show Prices
1.1 km away
Courtyard Chicago St. Charles
Courtyard Chicago St. Charles
#5 of 11 in Saint Charles
130 reviews
1.9 km away
Country Inn & Suites By Carlson, St. Charles
5.5 km away
Comfort Inn & Suites
Comfort Inn & Suites
#2 of 2 in Geneva
135 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
In addition to unbeatable value, and a great location at this St. Charles hotel, enjoy a complimentary local shuttle for groups of six rooms or more to the best the area has to offer. Explore historic downtown St. Charles. Shop to your heart's content at the Kane County Flea Market, Geneva Commons, Fox Valley Mall and Aurora Chicago Premium Outlets. Press your luck at Hollywood Casino in Aurora and Grand Victoria Casino in Elgin. Explore the Kane County Fairgrounds, Funway Entertainment Center and Pottawatomie Park. Attend special events, like the bi-annual Toy Show, Jukebox Show, annual Scarecrow Festival and more - all very popular with locals. Your St. Charles vacation experience is customizable to your interests when you stay at the BEST WESTERN Inn of St. Charles.After a full day out on the town, head back to this St. Charles BEST WESTERN for rest and relaxation. Each comfortable guest accommodation here offers complimentary high-speed Internet access, cable television with HBO(R), a microwave, refrigerator and all the comforts of home. Whirlpool rooms are also available upon request. Other amenities at this St. Charles hotel include complimentary Hot Breakfast with free newspaper each morning, plus a fitness center and an on-site outdoor heated Pool open seasonally. Please note there are no elevators at this hotel, so please request a downstairs room, if needed. ... more   less 

Additional Information about BEST WESTERN Inn of St. Charles

Address: 1635 East Main Street, Saint Charles, IL 60174-2372
Region: United States > Illinois > Saint Charles
Price Range: $109 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Inn of St. Charles 2.5*
Number of rooms: 52
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Priceline and Best Western so you can book your BEST WESTERN Inn of St. Charles reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Saint Charles
Saint Charles Best Western
Hotel Style:
#1 Best Value Hotel in Saint Charles
#2 Romantic Hotel in Saint Charles
#3 Business Hotel in Saint Charles
#5 Family Hotel in Saint Charles
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Inn of St. Charles staff and other travellers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from BEST WESTERN Inn of St. Charles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms detached from main building are very quiet and ground floor located. Great for people with lots of luggage.”
 of 5 bubbles Tourista47, 4 Mar 2017 | Read review
“All the rooms have been remodeled so there all good”
 of 5 bubbles katiemoore2014, 2 Nov 2016 | Read review
“Very spacious enough Room for 3-4 people with no worries”
 of 5 bubbles sparky200441, 24 Sep 2016 | Read review
“Upper floor was very quiet”
 of 5 bubbles CalTheRebel, 30 Jun 2016 | Read review
“The executive building has interior doors. The older building has exterior doors.”
 of 5 bubbles LoveBeaches1017, 16 May 2016 | Read review
5 of 5