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03/12/2017 04/12/2017
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    Pheasant Run Resort

    4051 E Main St, Saint Charles, IL 60174-5201
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    03/12/2017 04/12/2017
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    US$180
    US$111
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    Traveller (276)
    Room & Suite (66)
    Pool & Beach (17)
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    Overview
    • Excellent30%
    • Very good22%
    • Average21%
    • Poor14%
    • Terrible13%
    Travellers talk about
    “golf course” (89 reviews)
    “jambalaya” (66 reviews)
    “bourbon street” (59 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    3.0 Star Hotel
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (876)
    Traveller rating
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    Time of year
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    1 - 5 of 875 reviews

    Reviewed 4 days ago

    Overall the hotel receptionist were very friendly and were received warmly. Rooms are way outdated and the facility has outlived itself renovation is probably way overdue. Our room had doors that fell off when opened the screens were off the patio rooms and carpet was...More

    Thank 10suzie
    Reviewed 5 days ago via mobile

    I've never complained about a room before and I've stayed in hundreds. This was my first. The loft suite was booked by my company for a business trip. For $225 a night my room has 3 big holes in the carpet, which is very frayed,...More

    Thank Camille B
    Reviewed 1 week ago

    A number of us gather at the restaurant for drinks and food while at the game room show. They have all types of good tasting food and drinks, and service is reasonably quick. We've never heard a complaint.

    Thank Mikeslots
    Response from Lisa A, Manager at Pheasant Run ResortResponded 5 days ago

    Thank you so much for dining with us and taking the time to leave your review. We hope to see you back again soon!

    Reviewed 3 weeks ago

    First bad deal, We reserve two rooms for our group and were on separate floors! We get settled into our room and first bathroom use the toilet breaks and leaks all over the floor. They come in to clean it and leave the toilet brush...More

    Thank Dawn P
    Response from Lisa A, Manager at Pheasant Run ResortResponded 1 week ago

    I'm sorry to hear about your bad experience. We are looking forward to a renovation and are making improvements in the meantime. We will definitely use your feedback to help us improve our services.

    Reviewed 3 weeks ago

    My husband and I were visiting this place and were told to request the tower building as the rooms were newer. We found our room to be very quiet and the bed was very comfortable. The bathroom really was small and the tub looked older....More

    Thank 5kgirl
    Response from Lisa A, Manager at Pheasant Run ResortResponded 1 week ago

    Thank you for returning to Pheasant Run! We are booking more entertainment for our Mainstage theater as well and hope you can make it back to explore more fun at the Run.

    The Herrington Inn & Spa
    406 reviews
    #1 of 2 hotels in Geneva
    5.5 km
     
    Hampton Inn & Suites Chicago-Saint Charles
    436 reviews
    #2 of 11 hotels in Saint Charles
    2.0 km
     
    Hilton Garden Inn St. Charles
    492 reviews
    #3 of 11 hotels in Saint Charles
    0.3 km
     
    Fairfield Inn & Suites Chicago St. Charles
    230 reviews
    #1 of 11 hotels in Saint Charles
    7.4 km
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Golf Course
    • Heated pool
    • Indoor pool
    • Outdoor pool
    • Tennis Court
    Details
    • Price range
    • US$118 - US$205 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 293
    • Reservation Options
    • TripAdvisor is proud to partner with Groupon, Priceline, Hotels.com, Booking.com, Expedia, Travelocity, TripOnline SA, Cancelon, Hotwire, Orbitz, getaroom.com and Cheap Tickets so you can book your Pheasant Run Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Saint Charles
    • Also Known As
    • Pheasant Run Hotel Saint Charles
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    Traveller (276)
    Room & Suite (66)
    Pool & Beach (17)
    Dining (14)
    Hotel & Grounds (184)
    Bathroom (27)
    Business Centre & Event Rooms (17)
    Family and Play Areas (4)
    Nearby
    Fairfield Inn & Suites Chicago St. Charles
    230 reviews
    7.37 km away
     
    Hampton Inn & Suites Chicago-Saint Charles
    436 reviews
    1.97 km away
     
    The Herrington Inn & Spa
    406 reviews
    5.51 km away
     
    Hilton Garden Inn St. Charles
    492 reviews
    .30 km away
     
    Nearby Restaurants
    Portillo's
    319 reviews
    .70 km away
    Vinothai
    101 reviews
    .91 km away
    Cooper's Hawk Winery & Restaurants
    26 reviews
    1.45 km away
    Mother's Pancake
    35 reviews
    1.33 km away
    Nearby Attractions
    BAPS Shri Swaminarayan Mandir
    76 reviews
    4.65 km away
    Arcada Theatre
    197 reviews
    4.82 km away
    Northwestern Medicine Field
    67 reviews
    5.05 km away
    Downtown St. Charles
    83 reviews
    4.88 km away
    Ask a question
    Questions & Answers
    joni12016
    9 March 2017|
    AnswerShow all 7 answers
    Response from Lisa A | Property representative |
    The train from Geneva is just over an hour to Chicago and about $8.
    0
    Votes
    Epugs
    18 November 2016|
    AnswerShow all 3 answers
    Response from Lisa A | Property representative |
    The spa is great! Just had a massage last week. They also offer Athletic services, skin care treatments, body scrubs and wraps, body waxing, manicure and pedicure services, and makeup and hair. Prices are reasonable.
    0
    Votes
    sunshineseeker61
    12 August 2016|
    AnswerShow all 4 answers
    Response from Bamasu | Reviewed this property |
    I saw a medium size dog (too big for a stroller) out with his family by the pool on the upper deck which is set back further from the rest of the deck. He just sat on a towel panting while everyone wanted to pet him. I... More
    0
    Votes
    Room Tips
    "Depends on personal taste, they have all types."
    Read review
    "Reserve a room in the tower."
    Read review
    "The tenth floor had a nice view of the patio and grounds and lights of Saint Charles at night."
    Read review
    "The rooms in the tower are excellent and offer a great view."
    Read review
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