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    Pheasant Run Resort

    4051 East Main Street, Saint Charles, IL 60174
    Save
    May 14
    May 15
    1 room, 2 adults, 0 children
    SAVE US$4
    US$129
    US$125
    US$129
    US$125
    Traveller (164)
    Room & Suite (51)
    Dining (13)
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    Overview

    • Excellent29%
    • Very good22%
    • Average20%
    • Poor13%
    • Terrible13%
    Travellers talk about
    “jambalaya” (70 reviews)
    “golf course” (77 reviews)
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    3 Star Hotel
    All hotel details
    Hilton Chicago/Oak Brook Hills Resort & Conference Center
    674 reviews
    #3 of 7 hotels in Oak Brook
     
    Hampton Inn & Suites Chicago-Saint Charles
    396 reviews
    #2 of 11 hotels in Saint Charles
     
    Hilton Garden Inn St. Charles
    446 reviews
    #3 of 11 hotels in Saint Charles
     
    The Herrington Inn & Spa
    377 reviews
    #1 of 2 hotels in Geneva
     
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    Rooms
    14 May15 May
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    1 room, 2 adults, 0 children
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    Traveller rating
    Traveller type
    Time of year
    Language
    Reviewed 5 days ago

    We only spent one night but from what we saw it was a great location. We were there for a gymnastic meet and enjoyed the bed. There are two pools which were warm and most hotels don't have warm pools. At least one was indoor/outdoor....More

    Helpful?
    Reviewed 2 weeks ago via mobile

    I was hesitant to stay here based on previous reviews but I'm so glad I did. The 4 of us stayed in a 2 queen tower room on Easter weekend and I really have nothing but good to say about the place. The resort is...More

    Helpful?
    Response from Lindsay L, Front Office Manager at Pheasant Run Resort

    Thank you so much for sharing your fantastic review! More importantly, thank you for giving our Resort a chance! Your compliments and kind words mean the world to our team and I will be sure to pass along your praises. I am so thrilled your...More

    Reviewed 3 weeks ago

    We stayed here during spring break for one night. We have been doing this for many years when we aren't going on planned vacation. We have always loved the heated indoor/outdoor pool as you can't find that feature at many resorts. We were so disappointed....More

    Helpful?1  
    Response from Lindsay L, Front Office Manager at Pheasant Run Resort

    Thank you so much for your review. I am genuinely sorry that you did not enjoy your most recent stay with us. What you experienced in your initial room and at our pool was unacceptable and I am glad the front desk was able to...More

    Reviewed 3 weeks ago via mobile

    Pheasant run is OK. I feel bad because it could be so much more and should be so much more. Room is nice however when we checked in it wasn't ready until 2 hours after the 400 check in time. House keeping was blamed. One...More

    Helpful?1  
    Response from Lindsay L, Front Office Manager at Pheasant Run Resort

    Thank you so much for sharing your feedback and I am so sorry about the delay you experienced during check-in. We are working hard to restore Pheasant Run to greatness, with an extensive renovation underway. I hope you will join us again once it is...More

    Reviewed 3 weeks ago

    My wife and I stayed here for a weekend getaway without the kids. We weren't able to check-in our room until 6:00pm. There where many unhappy guests waiting for rooms so i wasn't the only one. When we finally got our room, it was pretty...More

    Helpful?1  
    Response from Lindsay L, Front Office Manager at Pheasant Run Resort

    Thank you for taking the time to share your experience with us. I apologize that your time with us was not satisfactory. Our team does everything to ensure that rooms are ready prior to our guests' arrival and sometimes we do not succeed. I hope...More

    Hilton Chicago/Oak Brook Hills Resort & Conference Center
    674 reviews
    #3 of 7 hotels in Oak Brook
     
    Hampton Inn & Suites Chicago-Saint Charles
    396 reviews
    #2 of 11 hotels in Saint Charles
     
    Hilton Garden Inn St. Charles
    446 reviews
    #3 of 11 hotels in Saint Charles
     
    The Herrington Inn & Spa
    377 reviews
    #1 of 2 hotels in Geneva
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Golf Course
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    Details
    • Price range
    • US$140 - US$258 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    Photos
    Traveller (164)
    Room & Suite (51)
    Dining (13)
    Pool & Beach (10)
    Nearby
    Nearby Hotels
    Hilton Garden Inn St. Charles
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    Hampton Inn & Suites Chicago-Saint Charles
    396 reviews
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    Courtyard Chicago St. Charles
    131 reviews
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    Nearby Restaurants
    Portillo's
    270 reviews
    .56 km away
    Vinothai
    89 reviews
    .71 km away
    Giordano's
    52 reviews
    1.27 km away
    Spotted Fox Ale House
    74 reviews
    1.57 km away
    Nearby Attractions
    Arcada Theatre
    168 reviews
    4.68 km away
    BAPS Shri Swaminarayan Mandir
    71 reviews
    4.77 km away
    Northwestern Medicine Field
    56 reviews
    4.99 km away
    Downtown St. Charles
    64 reviews
    4.74 km away
    Questions & AnswersAsk a question
    joni12016
    Is there public transportation from the pleasant run resort to downtown Chicago for a day tour?
    9 March 2017|
    Answer Show all 6 answers
    Response from Lisa A | Property representative |
    The train from Geneva is just over an hour to Chicago and about $8.
    0
    Votes
    Epugs
    Hi I am interested in your spa. Can you tell me what services you offer and what the prices are?
    18 November 2016|
    Answer Show all 3 answers
    Response from Lisa A | Property representative |
    The spa is great! Just had a massage last week. They also offer Athletic services, skin care treatments, body scrubs and wraps, body waxing, manicure and pedicure services, and makeup and hair. Prices are reasonable.
    0
    Votes
    sunshineseeker61
    What areas are dogs restricted from walking? Also, if you have them in a pet stroller, can they be allowed in the restricted areas?
    12 August 2016|
    Answer Show all 4 answers
    Response from likesnow | Reviewed this property |
    I do not know. Contact the hotel.
    0
    Votes
    Room Tips
    "Tower rooms seem to be more updated"
    Read review
    "Get a Tower Room overlooking the golf course."
    Read review
    "If you want to be closer to the "action" and quieter rooms don't mind paying a little more..."
    Read review
    "The rooms facing the pool were a bit loud but quiet by midnight. There is a fire pit by the pool."
    Read review