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Extended Stay America - Chicago - Schaumburg - Convention Center

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Extended Stay America - Chicago - Schaumburg - Convention Center
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70 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Chicago, Illinois
Reviewed 24 October 2016 via mobile

I stood here just for a night. Didn't have any trouble booking the night of. I booked online but had them adjust the reservation when I arrived because I brought my little dog with me. I stood in a non smoking suite. Thankfully it didn't smell like dog. I think that was my big fear with staying at a hotel...

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Helpful?
Thank YseniaGallegos
Manager_11525, Manager at Extended Stay America - Chicago - Schaumburg - Convention Center, responded to this review

We appreciate you taking the time to share your experience. I am glad you valued our pet-friendly policy and that you received great customer service from our staff. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

Reviewed 27 September 2016

Just a decent stay, neat room, no utensils in the kitchen but you have stove, so kitchen utensils is a must in case you would love to do some cooking. Bathroom is neat and tidy. seems like newly renovated. May be a little less worth the money.

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Thank Ramesh K
Springfield, Illinois
Reviewed 4 September 2016

We arrived about 1pm and there was no one behind the front desk, and no sign posted saying that the clerk stepped away. We waited for ten minutes before someone came up to check us in. We were given a room on the first floor, and as soon as we walked in it smelled of curry. I work at a...

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Thank ml08c
Reviewed 2 September 2016 via mobile

Matt and Jess are absolutely wonderful. They showed very courteous and professional customer service. I felt like I was home away from home. The rooms very extremely cozy and very clean. In the morning there is coffee and a fast grab and go breakfast cause we're all in a rush in the morning. This worked great for me. I'm definitely...

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Helpful?
Thank shornden
Manager_11525, Manager at Extended Stay America - Chicago - Schaumburg - Convention Center, responded to this review

Thank you for sharing your experience. I am more than pleased to read how well our staff members accommodated you during your stay. Also your compliments about the conditions of your room is satisfying. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

Reviewed 29 August 2016 via mobile

This ESA has no ice machine. If you want ice during your stay, you must make your own. You get a kitchen pkg to take to your room. Room was adequate, nothing special. Vending machine in lobby. Disappointing.

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Thank L. Susan D
Reviewed 6 August 2016

We had our flight cancelled on a stormy Saturday night at O'Hare airport in Chicago. All hotels near the airport were booked, and we finally found an availability at this Extended Stay. It was 45 minutes and $60 away from the airport, and it would have been worth it... Except for the fact that when we arrived to check in,...

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1Thank Matt F
Chicago, Illinois
Reviewed 3 August 2016 via mobile

This was our first time at an Extended Stay America. We had originally just booked the odd night as our trip took us to various parts of the area but after we met Omar and Jessica we cancelled our reservations elsewhere and moved all our reservations to this hotel. Their customer service was excellent and they really made us feel...

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Helpful?
Thank Catastic80
Manager_11525, Manager at Extended Stay America - Chicago - Schaumburg - Convention Center, responded to this review

I appreciate you taking the time to write a review of our hotel. I am so glad to know that your stay with us exceeded your expectations. I am sorry to hear about the creamer and dog issues you encountered during your visit; however, it's great to hear that you enjoyed your time with us overall. I will be sure...

Bengaluru, India
Reviewed 13 July 2016

We stayed here for 5 nights & came here with no expectations at all. Overall a comfortable stay! However on our earlier visit have stayed in ESA, Wood field, Schaumburg, the rooms are bigger there. Chose convention centre this time as it has been recently renovated Matt, checked us in. Was kind enough to bring up a box of crockery,...

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Helpful?
Thank Lipika_wellness
Manager_11525, General Manager at Extended Stay America - Chicago - Schaumburg - Convention Center, responded to this review

Thank you for your kind words. We are thrilled to hear about the excellent service you received and that you enjoyed our convenient location. We hope to see you again in the future.

Reviewed 11 July 2016 via mobile

I enjoyed my stay with my Hubbie. We had the best night that anyone could imagine. The staff was great. The bed was so comfortable and big. I would recommend this hotel to anyone who is passing through!!! Very clean and affordable!!!Definitely will be back!

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Thank Kathleen B
Manager_11525, Manager at Extended Stay America - Chicago - Schaumburg - Convention Center, responded to this review

We appreciate you taking the time to share your experience with us. It is pleasing to see you and your husband had an excellent stay. I will be sure to inform the staff on what a great job they are doing. Once more, thank you for posting your review. We look forward to having you visit with us again in...

Daegu, South Korea
Reviewed 13 April 2016

The moment we stepped into the room, there was this perpetual stench of curry right near the doorway. The smell continued to linger until the next day even after keeping the windows open. Not only that, but the TV didn't have too many channels, and one of our lights was out. When we ordered food, we were told we could...

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Thank Traveler201506

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Near Extended Stay America - Chicago - Schaumburg - Convention Center

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Meeting Rooms

Additional Information about Extended Stay America - Chicago - Schaumburg - Convention Center

Address: 51 E State Pkwy, Schaumburg, IL 60173-5336 (Formerly Homestead Studio Suites)
Region: United States > Illinois > Schaumburg
Price Range: $89 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Chicago - Schaumburg - Convention Center 2.5*
Number of rooms: 136
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Questions & Answers

Questions? Get answers from Extended Stay America - Chicago - Schaumburg - Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upper floor”
 of 5 bubbles ml08c, 3 Sep 2016 | Read review
“Higher floors are better.”
 of 5 bubbles Lipika_wellness, 12 Jul 2016 | Read review
“Smoking rooms!”
 of 5 bubbles Tykje, 2 Mar 2016 | Read review
“Stay somewhere else.”
 of 5 bubbles 418terin, 13 Jul 2015 | Read review
“I would NOT stay here ever again or would I send anybody here to stay.”
 of 5 bubbles michaelvX6891UR, 13 Jun 2015 | Read review
5 of 5
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