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Chicago Marriott Schaumburg

517 reviews
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Traveller (28)
Room & Suite (21)
Dining (2)
Overview
  • Excellent32%
  • Very good35%
  • Average22%
  • Poor7%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3.5 Star Hotel
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Reviews (517)Write a Review
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All reviewsthe concierge loungefront desk staffindoor and outdoor poolswoodfield mallroom servicekey cardbreakfast buffetbusiness meetingshopping and restaurantsnice stayschaumburg arealobbystarbuckshighwaychicagoelevatorbellman
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1 - 5 of 507 reviews
Reviewed 1 week ago via mobile

This hotel displays all the reasons you don’t want to stay here. Starting at the front desk....surly, unfriendly service clerks, who act like they’d rather be somewhere else, an outdated facility, small outdated rooms, road noise from the Interstate Highway adjacent to the hotel, an...More

Thank raven349
Response from Ryan M, Front Office Manager at Chicago Marriott SchaumburgResponded 6 days ago

We're sorry and disappointed that this was the experience you had at the Chicago Marriott Schaumburg. While our hotel is anticipating updates under our new management, our guests deserve nothing but the most warm welcomes from our staff. Thank you for bringing these concerns to...More

Reviewed 1 week ago

The staff is always professional and accommodating. I typically stay at this hotel monthly and im always pleased. The staff put forth effort to meet and greet the hotel guest by name. A Great place to stay!!!

1  Thank spalmer822
Reviewed 1 week ago

I thought that I was in Europe, as the rooms were miniscule. Bathrooms tiny, too, and only one person would fit. Front desk staff friendly, breakfast mediocre, and they had to be informed of my amenities as a gold member. I would not stay here...More

1  Thank divingtraveller
Response from Ryan M, Front Office Manager at Chicago Marriott SchaumburgResponded 1 week ago

Thank you for your review. We will definitely review your comments with our restaurant & front desk staff. Our hotel is a very popular choice for our Platinum and Gold Elite Rewards members travelling through Schaumburg, and we aim to provide the best possible service...More

Reviewed 1 week ago

Business bought us to Schaumburg, the meeting was within the corporate business center near the hotel. Received welcome email the morning of my arrival, and actually had a prompt response to my early check-in request! Upon arrival we were greeted by friendly staff. They also...More

1  Thank MrsP2
Reviewed 2 weeks ago via mobile

The rooms were very old and out dated. They need to renovate. Also the downstairs lobby bar is extremely old and the menus are falling apart. I would not suggest staying here unless you have to. I will say location was good.More

1  Thank Vasco T
Response from Ryan M, Front Office Manager at Chicago Marriott SchaumburgResponded 1 week ago

Hello Vasco, Thank you for staying at our hotel and sharing your experience with other travelers. We're sorry that our hotel wasn't as updated as you would have liked. We have some property updates planned for our property under our new ownership that we're very...More

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About
Amenities
Top amenities
Restaurant
Pool
Free Parking
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$101 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Business Hotel in Schaumburg
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$101 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Business Hotel in Schaumburg
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (28)
Room & Suite (21)
Dining (2)
Pool & Beach (1)
Questions & Answers
Ask a question
joanne m
9 March 2015|
Answer
Response from richard H | Property representative |
Greetings, neighbor, We have 2 suites frequently in use. They are designed for 6 or fewer guests for their quiet enjoyment and overnight lodging. I would recommend one of our other hospitality suites where noise would... More
-1
Votes
Room Tips
"All the rooms seemed small according to schematic on door."
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"conceirge floor"
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"West side, as the east side is on 290"
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"Avoid a room near the drink and ice machines, which are very loud."
Read review
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