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Chicago Marriott Schaumburg

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Chicago Marriott Schaumburg
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456 Reviews from our TripAdvisor Community

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Showing 449: English reviews
Sherwood, Oregon
Reviewed 26 February 2015 via mobile

When I arrived I noticed the place was a bit dated, but everything was very clean, and very well kept. The customer service was very good, and anyone I approached was friendly, nice and helpful. The pool area was great with lots of windows. The reason I am leaving an average review rather than a good one is because the...

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Helpful?
Thank Joseph_Mama
richard H, General Manager at Chicago Marriott Schaumburg, responded to this review

Greetings, Valued Contributor, Your compliments to the hotel regarding cleanliness, upkeep, the natural brightness of the indoor pool and the attentive customer service are welcomed! Our team's passion for service and care of their hotel is something many guests comment on. Thank you, too! Understandably, an early, noisy neighbor is unwelcome! In the hotel business, we also 'sell sleep'. Therefore,...

Reviewed 17 February 2015

I occasionally stay at this particular hotel when I am in town for work. Even though I am only there about twice a year, the hotel staff remembers who I am. Every day, I am greeted with a smile and a genuine desire to make my stay more pleasant. I would highly recommend this hotel for anyone in the area.

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Thank William N Cryst... M
richard H, General Manager at Chicago Marriott Schaumburg, responded to this review

Greetings, Highly Valued Guest, We are pleased to know you enjoyed our 'welcome back' service! The team here does endeavour to serve you well. Your comfort, enjoyment and complete satisfaction are most important to them. Though only twice a year, we look forward to being of service to you again. Thanks for your loyalty!

East Granby, Connecticut
Reviewed 11 February 2015 via mobile

Stayed one night and had a business dinner. Would have rated it higher, but they placed me on the ground floor (felt like basement). Facilities were standard reliable Marriott Hotel food was surprisingly good. Had calamari and a salmon dish. Very close to business venue. Not too far from ohare, considering that the Chicago metro area is very spread out.

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Helpful?
Thank lakwatsera2014
richard H, General Manager at Chicago Marriott Schaumburg, responded to this review

Good Day, lakwatsera2014, We appreciate your feedback on your stay with us. It is good to know how much you enjoyed one of our chef's specialties. Other guests have also acknowledged favorably about the hotel's handy location. So, we are pleased to know this also worked out well for you. As a business traveler, we understand how standards and reliability...

Saint Louis, Missouri
Reviewed 30 January 2015

I stayed this week at the Marriott Schaumburg for a work trip. I have stayed at this hotel before and every time I stay I am very impressed by the staff. Julio in the restaurant is amazingly nice, personable, attentive and always in a positive mood. He made my breakfast and lunch room service experience very pleasant as he is...

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Helpful?
Thank megan s
richard H, General Manager at Chicago Marriott Schaumburg, responded to this review

Hello, megan s. Your strong review of our hotel is appreciated. Julio is one of our service champions. I am glad you had the occasion to "meet him". We have a special event each month with our team members. He will be formally recognized at that get together. In the meantime, we will alert him to this exciting acknowledgement you...

Saint Louis, Missouri
Reviewed 28 January 2015

Recently stayed one night at this property with a youth hockey team I was transporting. When pulling up to the hotel, I didn't hold out much hope for it being nice as the building itself looks rather dated. But I was pleasantly surprised once inside. The doorman was very helpful and friendly, and when I asked if they had a...

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Helpful?
Thank Mark S
richard H, General Manager at Chicago Marriott Schaumburg, responded to this review

Greetings, Mark S, It is always great to receive a Senior Conributor's review. We are delighted to know how much you enjoyed your late December visit. The hotel was excited to be hosting guests of the Hockey Tourney and certainly we were geared up for it. Your compliments on the lobby holiday decor, hotel cleanliness and super breakfast are greatly...

Los Angeles
Reviewed 13 January 2015 via mobile

I am a Hilton guy so it has been years since I have stayed at a true Marriott. Found the staff to be excellent, rooms good, and the concierge lounge food to be ok. The ladies working the lounge went out of their way to make people happy the three days I was there. Great staff all the way around....

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Helpful?
Thank Cudsk1
richard H, General Manager at Chicago Marriott Schaumburg, responded to this review

Greetings Cudsk1, Thanks very much for your Review on our hotel. Our team truly endeavors to serve all our guests well. As an experienced traveler you certainly know how personalized service can make people feel great while they are away from home. We hope to welcome you back soon!

New York
Reviewed 27 December 2014

I really don't know how to thank Rich H. and Denise DiPaolo. I checked into the hotel and for a variety of reasons was booked at another hotel for a portion of my trip and then back into the Chicago Marriott. Rich H. made it possible for me to continue my staff at the hotel and it truly, in every...

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Helpful?
Thank m8284
richard H, General Manager at Chicago Marriott Schaumburg, responded to this review

Hello M8284, What a joy to receive your testimony of our team's hospitality! It was a pleasure for us to move all the resources we have to make your travels as trouble free as possible.We hope your new year is most enjoyable.

Maryland
Reviewed 26 December 2014

I spent 3 nights here for a conference. The weathe was bitterly cold, and I didn't have a rental car. I stayed on sit the whole tim. The front desk staff was warm and friendly. I had a standard king size room. There was no microwave or fridge in the room. The wifi was free for the conference, but is...

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Helpful?
Thank Wendy C
richard H, General Manager at Chicago Marriott Schaumburg, responded to this review

Greetings, Reviewer, Wendy C We greatly appreciate your feedback on your stay during your inhouse conference. When somewhat confined as you were with both the weather and conference attendance, it was our turn to be as accomodating as possibleto you! It is good news to read about all the positives to your experience there were. The friendly staff, concierge floor...

Irmo, South Carolina, United States
Reviewed 6 December 2014

Accommodations were awesome and everyone was extremely nice. But Rich went out of his way EVERY day to ensure I had transportation to and from wherever I wanted to go with ZERO wait time. He made the calls for me and is the perfect gentleman!! He cemented my choice for future stays to be right here!!!!

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Helpful?
Thank Susan P
richard H, General Manager at Chicago Marriott Schaumburg, responded to this review

Greetings, Reviewer, Susan P, We enjoyed reading you posting on your visit to our hotel and the enjoyable interaction with our staff, especially Rich. As part of putting our guests first, always, is our commitment to personalized service. It is great to know how appealing your accomodations were and the attentive of our staff was 'right on'. We look forward...

Nashville, Tennessee
Reviewed 22 November 2014

After I checked in, I wanted to connect my laptop to the TV in my room. There was no audio cable in the room, so I called down to the front desk and they sent up a gentleman named Martin. The hotel was out of these cables, so he gave me his personal audio cable to use for my two-night...

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Helpful?
Thank John W
richard H, General Manager at Chicago Marriott Schaumburg, responded to this review

Good Day, John W, Problem solving is a bit of an art. We are pleased to know how our resourceful, Martin, was able to come to the rescue with a handy cable. Thanks for acknowledging his service to you. We are glad to know this assisted in an enjoyable visit for you!

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Chicago Marriott Schaumburg

Address: 50 N Martingale Road, Schaumburg, IL 60173
Region: United States > Illinois > Schaumburg
Price Range: $168 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chicago Marriott Schaumburg 3.5*
Number of rooms: 398
Reservation Options:
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Also Known As:
Chicago Marriott Schaumburg Hotel Schaumburg
Marriott Schaumburg
Schaumburg Marriott
Hotel Style:
#16 Business Hotel in Schaumburg
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Questions & Answers

Here's what travellers have asked, with answers from Chicago Marriott Schaumburg staff and other travellers.
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Questions? Get answers from Chicago Marriott Schaumburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with no people in the neighboring rooms.”
 of 5 bubbles tcmerge, 11 Feb 2017 | Read review
“stay elsewhere”
 of 5 bubbles Wtfv, 10 Feb 2017 | Read review
“Upper floors for an expansive view.”
 of 5 bubbles I4460LLkarenm, 26 Jan 2017 | Read review
“The west side of the hotel tends to be quieter.”
 of 5 bubbles gamelville, 23 Dec 2016 | Read review
“Upper level rooms have a nicer view, but the lower level rooms are slightly quieter because of the proximity to the freeway”
 of 5 bubbles 633jimd, 22 Nov 2016 | Read review
5 of 5