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Great check in with cookies and coffee, spacious, clean room, comfy bed, pillows, and bedding, great fitness center and great breakfast. Couldn’t be happier! The attached bar was great too. Food and beverages.
I stayed one night after meeting up with friends in the area and would definitely choose this hotel again. It is a bit dated, but they have done a nice job with renovating it. The staff was phenomenal at check in, check out, and when...More
Thank Stephanie S
Response from Barbara V, Director of Sales at Holiday Inn Express Chicago - SchaumburgResponded 3 weeks ago
THANK YOU, so much on behalf of the Holiday Inn Express Chicago-Schaumburg team!! Our staff does try to do their best in accommodating every request. I will be sure to share your review with the rest of the team. We definitely look forward...More
What a great find. Friendly staff who greet you upon arrival, staff who know the airport and amount of time needed, great room, nice fitness center and great fresh breakfast and coffee. You are greeted with a friendly good morning and property is very clean!...More
Thank Pam F
Response from Barbara V, Director of Sales at Holiday Inn Express Chicago - SchaumburgResponded 5 January 2018
Thank you, so much for choosing the Holiday Inn Express Chicago-Schaumburg for your past stay. My team and I are very excited and happy to hear that you have enjoyed your stay with us and we look forward to seeing you again. Thank...More
I'm really glad I didn't read the reviews on here before booking. None of the negative ones reflect my experience.
The facility is old - you can tell that, but they've done their very best to make it new and modern. I think they did...More
I booked 2 rooms for a girls weekend trip for 10/28/17. Check in process was quick and efficient. When we got to our rooms there were bugs (3) on the walls. We notified the front desk and were given different rooms. We moved room and...More
2 Thank cjma
Response from IHGService, Guest Relations Manager at Holiday Inn Express Chicago - SchaumburgResponded 14 November 2017
Thank you for taking the time to share your feedback regarding our hotel. It is disheartening to learn about the unsatisfactory overall condition of the hotel room. We apologize for any inconvenience this may have caused you. We would love to regain your...More